elysdir

One more followup: Support says that the new version will be available from the Mac App Store in a week or so. Because I have the app from the App Store, they don’t recommend installing 10.40.8 from the CDN link that they sent me. They added: So I’m just gonna avoid using the Mac app until the new version shows up in the App Store.

But surely 10.39.6 isn’t more recent than 10.39.7? Anyway, I got a response from Support that says that what they meant to send me was a CDN link to download version 10.40.8. I’m not sure if it’s OK for me to share that link on this forum, but I’m guessing that anyone who’s having content disappear can write to Support and ask them for the link. And I’m guessing that 10.40.8 will be available on their website and from the Apple Store at some point. (I haven’t tried downloading and installing it yet.)

…But very confusingly, the version at that download page is 10.39.6, whereas the version I already had is 10.39.7. So I’m not going to install the version from the download page, especially because the version I have comes from the Mac App Store. So I’ll follow up with support and see what I can find out.

Followup: I reported my version of the problem to Evernote support. They replied with this, among other things: I don’t know yet whether the new version fixes either my problem or the problem anyone else was seeing here, but I was glad that the Evernote people were responsive, and figured I should post a followup note to this thread.

I have 10.39.7, and I’ve just started seeing this problem in the past couple of days. Restarting Evernote hasn’t helped. The first time I saw it, a set of three bullet points disappeared from a note within a day or so after I wrote them. I wrote them again, and they disappeared again. The third or fourth time that I wrote them, they stayed. But it was very frustrating. The second and latest time I’ve run into the issue was today. This time it wasn’t bullet points—it was a couple dozen brief text paragraphs. I wrote them last night (at the end of an existing Evernote document), and today they’re gone. In both cases, I checked the note history but Evernote had no record of the changes that I had made. Really concerning—now I don’t know whether anything I type will disappear.