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About bchmara

  1. The thread from 2012 can be read at https://discussion.evernote.com/topic/23017-move-or-relocate-the-evernote-database-no-importexport-required/ The discussion concerning a single database being shared by two users on the same machine begins about half way through the thread.
  2. I have a desktop machine that I use for development work. I have two accounts on the machine, User and Dev. I would like to be able to use the same Evernote DB from both accounts. I installed Evernote making the application available to all users. Using Evernote under the User account, I moved the database to a folder that is accessible to both accounts. I have not yet tried using Evernote from the Dev account. My first thought was to simply point Evernote to the same database folder that I have the User Evernote instance configured to use. I have no problem doing some experimenting, but if someone has already done the same thing, I would rather not reinvent the process. I found one post from 2012 that discussed the issue, but that's old enough that I thought it would be a good idea to revisit the question. Thanks, Bob Chmara
  3. I opened a ticket on 9/29 regarding sync failures when attempting to sync from the command line. Since then, I've sent two updates and the only responses I've received were to thank me for the info. Earlier today I received a response suggesting I open a thread on the developer forums. I find this response frustrating. I'm simply trying to use the command line for syncing, is that really considered a developer issue? And if so, why did it take so long to let me know? The ticket is "enscript syncDatabase Fails (request #174881)". The complete thread of my ticket is below. ##- Please type your reply above this line -## Hello bobchmara_work, First, I have not indicated that I am a software developer. I simply said that I’m trying to sync from the command line. Second, I opened this ticket over three weeks ago. If developer support is the appropriate forum for this support, why did it take you 24 days to tell me that? Terry Evernote Allan - Oct 23 The Evernote Support department allows end user support for an Evernote application. You have indicated that you are a software developer requesting assistance with the Evernote API or other technical integration points. To contact the Evernote Developer Support team, please go here: http://dev.evernote.com/support/ and file your support request. We regret that we will be unable to forward your request. Jesus - Oct 16 We want to let you know that we are looking into this issue, we will contact you back as soon as possible. Thank you for your understanding. bobchmara_work - Oct 16 I've now installed EN on a machine running WinXP SP3 and I get a different error: 16:45:58 [900] 0% Authenticating user "bobchmara_work" 16:45:59 [900] 0% EDAMUserException: errorCode=INVALID_AUTH parameter="consumerK ey" 16:45:59 [900] 0% Session terminated abnormally, elapsed time: 0s 16:45:59 [900] 0% * 0s (0%) spent in EDAM RPC This clearly not related to specific installations of EN. Given that both errors are EDAMUserException, that suggests it is a problem with the account or possibly the data. What steps need to be taken to resolve the issue? Original email: ----------------- Jesus - Oct 12 We really appreciate you taking the time to send us your feedback. Your comments and suggestions will help us to enhance Evernote and serve you better. We will be sure to pass on the information you've provided to the product development team along with your initial feedback. Thank you, Bob Chmara - Oct 11 I’ve installed the same version of Evernote ( on a machine running Windows 8. I get the exact same error. This suggests to me that the problem is either inherent in the version of Evernote I’m running or the problem is inherent to my account. Has there been any progress on this issue? Jesus - Oct 07 Your issue requires further testing. Your case has been assigned to our QA department. You will not receive any more messages from the Support team - further correspondence (if any) will come directly from QA. Sorry for the continued inconvenience. Chmara, Bob - Oct 07 Should I be expecting any additional response from you? If so, when? ___________________________________________________________________________________________ Bob Chmara Evernote Jesus - Oct 02 Thanks for getting back to us. We will be sure to pass on the information you've provided to the product development team for review. Please let us know if you have any additional feedback. bobchmara_work - Oct 01 Yes I can. When I first tried it, I got an “OOPS” error, however when I reloaded the page, I got in. Everything I had added or changed earlier today on my Mac using the OSX client was there. Jesus - Oct 01 Thanks for contacting us. Can you please confirm if you are able to log in to your Web account at https://www.evernote.com/Login.action from your preferred web browser using your current username and password. We look forward to your response. bobchmara_work - Sep 29 When I enter the command "enscript syncDatabase /u bobchmara_work /p mypassword" I get the following error: 18:36:27 [6836] 0% Authenticating user "bobchmara_work" 18:36:28 [6836] 0% EDAMUserException: errorCode=BAD_DATA_FORMAT parameter="authenticationToken" 18:36:28 [6836] 0% Session terminated abnormally, elapsed time: 0s 18:36:28 [6836] 0% * 0s (0%) spent in EDAM RPC The machine on which I get the failure is running 64bit Windows 7 Pro SP1, and the Evernote client is version Sync works normally from the GUI. The command "evernote /task:syncdatabase" provides no feedback, but based on a test in which I created a new note in the desktop client, then ran the command "evernote /task:syncdatabase", it did not appear to be working. The new note did not appear via the web interface nor did it sync to my Mac running the OSX client. Like us on Facebook: http://www.facebook.com/evernote Follow us on Twitter: http://www.twitter.com/evernote Check out our Blog: http://blog.evernote.com Account Settings: https://www.evernote.com/User.action Discussion Boards: http://discussion.evernote.com/ Evernote Corporation, 305 Walnut Street, Redwood City, CA, 94063, USA Message-Id:FRQMQK5D_526859
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