As a heavy Evernote user for 8+ years (paid), I relied a number of functionalities.
I'm a writer. When I'm interviewing someone on the phone, even though the conversation is recorded, I'd like to make quick date/time stamp inserts with Ctrl + ; during especially beautiful phrases, so I could make sure I got them correct and in context.
The shortcut has changed to the SUPER awkward for touch typist "shift - alt - D" (try doing that quickly with someone talking at 300 words a minute). BUT it gets better. This supposed date/time function only inserts the date and not the TIME which I desperately need.
I won't go into the GUI, the bloated/slow search function, and my other issues.
HOW DO I GET A QUICK KEYBOARD TIME INSERT BACK?
This, seriously, could be a deal breaker. I can go to Google Keep for mediocre but FREE note keeping. Oh, and the "higher than usual volume" BS from the support ticket is as believable as zero calorie cheesecake. 10-12 days is absurd.