
dbarak
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9 NeutralAbout dbarak

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Nothing life or death, but two weeks is a bit too long. "Higher than normal" ticket volume - the same disclaimer I saw two weeks ago - says there's a problem that needs to be addressed. I don't know if it's technical issues that account for the ticket volume or if it's a shortage of customer service people, but there's obviously a problem.
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From an email I sent regarding a reply to my support request:
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That could be. This isn't a big deal feature request for me, just something tossed out there. I'm a pretty basic Evernote user - I take note, clip things from the web, and that's pretty much it. I know there are a lot of things that can be done that I haven't begun to explore.
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Do I detect a bit of sarcasm in your post? Whatever. Anyway, I wasn't really expecting a reply from Evernote, but another poster here said that this feature has been requested several times, and it's that that made me question the policy of silence.
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"To date EN has not shown any inclination to implement recurring reminders, which have been requested quite a few times." This kind of thing, regardless of the company (and Evernote isn't the only one I've seen do this), has always baffled me. I can understand a company might not implement a frequently-requested feature, but it would seem to make sense that the same company would at least explain the reasoning behind it. Transparency in customer relations is the "new black."
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Just a quick, small feature request. I'd like to have the ability to set up recurring reminders. I use Google Calendar for actual appointments, but I'd like to be reminded to read specific Evernote notes on a daily basis. I've got them listed in my shortcuts area, but there are other items there too, which complicate the daily review thing a bit. Dave
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Is it my imagination or is there no ability to strike-through text using the Mac desktop client? I see that option I the iOS version and the web interface, but I haven't seen it in the desktop version. If it's not there in the desktop version, does anyone know why? EDIT: I see this is a feature that's been requested for something like six years, maybe more (a button rather than the arthritis-inducing keyboard combination). It's things like this and the slooooooow support from Nevernote that make me realize my decision to stop paying for a Premium account was a wise decision. So close to perf