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Ricky

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  1. Did anyone find a resolution to this? I'm using the Web clipper on the edge browser and all screenshots are fuzzy. I have checked my computer and the resolution is set properly and I'm on a higher resolution monitor. I really think this is a problem with evernote. Copying and pasting into evernote works fine.
  2. I'm using Evernote clipper on edge and all screenshots are fuzzy. My screen is set to 100% And I do not see any image quality settings that I can adjust. Now when I copy and paste with snip and sketch, the quality looks fine.
  3. 2021 and this is still a thing! I'm using the Chrome extension and I just noticed that the screenshots are fuzzy. I can't believe it has been so long and Evernote has not addressed this. It is absolutely not an issue with my monitor settings. I'm set at 100% original scale and it is on a higher resolution monitor. If I use Windows 10 built-in snip and sketch and then paste into evernote I do not have this problem. So no way around it this is Evernote's problem. What a joke.
  4. It is just a standard text note. If it happenes again next time, I will reach out to support. Hopefully it's just a rare one time thing. Thanks for your help!
  5. And this is not a new note. It is one from several weeks ago at least. Maybe it was just some temporary issue that was going on with the work computer. Hopefully it's working when I get back on it later.
  6. It happened to me today in my Evernote account. I copied the exact text from the note title and did a search but the note did not come up in the search results. The result just said nothing found. I even deleted the note and retyped the title and still the same thing. I just don't know what to do or how to fix this. So the note cannot be accessed from search, I have to go directly to the notebook and locate it. I'll probably contact Evernote but it could be months before I fixes even put into place. I think with the old Evernote you can re-index your notes but I see no option with the new Windows 10 app. Now it is working on a different computer. 😕 The only thing I did differently was load the web version first before loading the account in the Windows client.
  7. Are you referring to when you search your note does not display? I have a problem where a note is not being indexed at all.
  8. I'm dealing with an issue now on Windows 10 where one note is not indexed in the search at all. I even copy and paste the note title and it states no search results. That is a really messed up bug. I tried other note apps and I've never had a bug with the search itself!
  9. They have not stated anywhere that Android OS versions before 10 are end of life. Do you have a link that states this? The mobile app will come out on older Android versions at a later time. The way I look at it is that I have a perfectly powerful phone and no reason to upgrade just for Evernote. Notion, Todoist, TimeTune, and YNAB and every other app that I use doesn't have a problem developing for previous Android versions. Only Evernote has that issue. I could root my phone to upgrade to the next OS but the risks with that are just not worth it to me.
  10. Does anyone know why Evernote for Android 9 hasn't received any updates for the past 8 MONTHS? Not even minor patch updates! I'm paying premium for Windows features that do not carry over to Android. The blog post states: "We expect to broaden OS version support in the early months of 2021". Has anyone heard any rumors regarding how close they are to finishing the Android 9 version? And why are limited to releasing it on Android 10 at first? Is their team too small or is there something wrong with their development process? I like Evernote but it is frustrating paying for premium and getting a product that has such a disconnect between platforms. I have the Note 8 so I can't upgrade my OS beyond version 9. So I'm paying the same price per month but for less features.
  11. When I last checked, I'm supposed to get chat support since I'm a premium user. I can't even get access to it and I'm stuck in a damn loop. I take the following steps: Click on "Contact Us" "Access other support options" I log in. Then I'm just brought to the same support page, saying I'm logged out. I'm really losing patience with Evernote. First, the app for Android 9 hasn't been updated since JUNE 2020 and now this chat support issue. I have disabled the ad blocker in two browsers and still no luck!
  12. I'm having the same problem with Google docs. This is happening on different Google docs as well. Wi-Fi is connected properly. I even have the issue after completely reinstalling. I've sent a support ticket to Evernote. There is also no issue with file names issue. Just looks like this feature is completely broke.
  13. When will the most vital and basic feature of moving notebooks be available? I understand that it is a beta BUT THAT IS THE MOST BASIC FEATURE. Moving notebooks should of been enabled before the beta was even announced. Now 4 months later and still can't move notebooks. I like the look of the new interface but you can't even do something as simple as ORGANIZING. ?
  14. I'm having the same resource not changed error when editing an image in a separate app on Note 8. I've had the same issue on my Note 5. I've had the same issue on my HTC DNA. Hopefully there will be a fix for this THIS YEAR. Maybe there working on built in editing, PLEASE PLEASE.
  15. Looks like the update fixed it since I'm not running into the issue on my stable, recent version of the Android app. I tried Chrome and Firefox on android and got the same web clipping results. I really wish the clipping was more intelligent and would automatically remove all the excess junk, like ads and links from the web page. I would recommend using Gboard keyboard since it makes it easier to go through the page and remove unnecessary text. And this is mostly for those who are new to Evernote: I know it is stating the obvious but if you run into an error, the forums are great for updating others but you would receive quicker results by: send your activity log an export of the note's enex file screenshot or screen recording. I recently ran into an error where Evernote was not responding to decrease indent button or shortcut. Support was able to see some type of corruption occurring in the line of text. And obviously ifyou contact support first, then you can post on the forum your updates and that would save them time. ,Ricky
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