That's their prerogative, of course. But they need to know that it's unacceptable, especially if you're going to call your product and company "EverNOTE". If they expect that users will be satisfied with opening a separate editor to write a note, save it, and then import it, then I suspect they'll find people just editing directly in a DropBox folder or with Google Docs, and bypassing Evernote altogether. I've "settled" for what they've offered for years now, but it's gotten old. Like, dial-up old. It's clear (like many companies, sadly) they're focusing on features over functionality. The more features they check off, the better it appears to prospective customers, and then they can rely on inertia and apathy to then maintain the current user base.