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Colleen O

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About Colleen O

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  1. I'm trying to use a notebook as a manual. The "pages" of my manual constantly get messed up based on when I edit it. In any of my notebooks, I would LOVE to be able to rearrange notes in some order. Meanwhile, I've created a TOC, moved the links around to the preferred order, then used the hack to set the edit date to sometime in the future so the TOC stays at the top. For a previous ToC that I created in another notebook, to keep certain types of notes organized without having to merge them, it has moved "down" as more notes have been added to that notebook. It seems the date hack needs to be used to keep it on the top of the list? +1 for note pinning
  2. Still no fix? Having a similar message when trying to clip a PDF (reload page). Firefox ESR 60.2.2 on Windows 7 and Firefox 62.0.3 on Windows 10. In Chrome V69.0.3497.100, the EN add-in works.
  3. A week or two ago, I had issues with the web clipper not showing up on my laptop. I installed the plug in directly from EN which solved the problem. Unfortunately, the web clipper icon disappeared again from Firefox on two different computers (laptop and desktop). Revoking access to the different devices from my EN account then reinstalling seemed to have fixed the issue on the desktop computer but not the laptop. It is SOOOOO frustrating that I have to spend so much time trying to fix the problem! I do a fair amount of clipping of articles/information for work and prefer FF over the other browsers. I will try Yars' solution of removing my FF profile and "starting over"....at the very least, perhaps FF will be faster??? Please FIX the web clipper!
  4. Hi Colleen, When you say "Go to My account" do you mean your Account Settings? https://www.evernote.com/Settings.action. Thank you for your feedback. We will be adding a help link in shortly. Everytime I tried to log in to EN in a browser, it launched beta. Perhaps just me jumping into beta without realizing that all I had access to was notes and notebooks...
  5. My experience with beta was frustrating. "Opting" out was a challenge. Launching EN from the web kept logging me into beta where "My Account" was not accessible. Was finally able to get to it from the Windows EN "Go to My Account"... Help was also not accessible through beta. Maybe I was missing features? I wanted to log in to submit a trouble ticket because the EN clipper was also missing. (Got that fixed this morning, too, after days trying to find the right "help".) Web browser is Firefox 38.0.5
  6. Finally! The above link has rectified the issue. Even though, FF said the add on was installed (and current), the web clipper icon never showed up. Using the above link, the icon is now showing.
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