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Michael Goulding

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Everything posted by Michael Goulding

  1. Exactly what I was thinking. I really wonder if the future is focused on the web interface and then wrapping that on various devices like Notion does. Sure makes development easier and the experience more consistent. Great to see these videos though, well done Evernote. I look forward to the next one!
  2. Have to say, most comments on these releases are negative by nature. Thought I'd go opposite. I am finding this release very good! The changes to the top of side list view are very nice. Everything is running nice and smoothly for me, thanks for the improvements.
  3. I'm noticing some CPU usage as well. Doesn't matter if I have the main EN window open or not, the task bar and background tasks are doing something continuously eating my battery... This is on my Surface Pro 4, Windows 10, running Evernote (307934) Public (CE Build ce-53.4.6770). My other Windows 10 device, my home built PC, is running the same version of Evernote and is not doing anything even with the Evernote main window up.
  4. I have no issues with the current price of Evernote...BUT.... I expect it to be stable and relatively bug free and I don't think it is at a satisfactory level right now. The functionally of the apps, the storage it offers and cross platform abilities I believe are worth the money, I just hope they can fix some bugs do I can confidently recommend it again to others and maybe I'll renew when my subscription is due next year.
  5. I don't like this at all. This is a concern. I don't want Facebook anywhere near my data!
  6. Not mobile unfortunately but I use a chrome extension to create a keyboard shortcut which takes the text you have selected and a url link to that email (or page). I then just got ctrl-v into Evernote and done. Would love it on mobile but won't happen I don't think.
  7. If anyone would like to hear the words of Chris O'Neill directly, the podcast interview I referenced was on "The Productivityist" published 8th August. The business talk starts at around the 29 minute mark with discussion about development of AI, task management etc. I find it interesting he mentions that number one priority is product reliability and acknowledges 'they aren't there yet'. At 36 minutes he talks about spend "over half, close to 60% or 70% on R&D'. Here's a link from PocketCasts: https://pca.st/1cWW
  8. Another low tech or manual solutions is when you fill out a diary note, just set a reminder for 12 months from today. It then surfaces itself on that day. I've been doing this for my journal, is often interesting!
  9. In the windows app side view mode you can add a 'reminder time' column. Along with a saved search as suggested and makes for a good forward looking task/project list.
  10. Even though I have 25GB in my database and over 7000 notes, that is over 10 years. I'm usually on a couple of hundred Mb per month. I store pretty much everything text/document based in Evernote. Only things that aren't are my general photos and videos which are in GDrive.
  11. Interesting discussion, facts are that only a very small amount of people will have a really good idea of what is happening now and even they won't know what is coming. I heard an interview with Chris O'Neill recently where he quoted they spend 60% of revenue on R&D. I guess this isn't unusual in a growing software as a service company trying to hit that critical mass number to guarantee long term success. Seems to me though, that with well over 200 million users and being profitable even with R&D spend that high, that should things get rocky Evernote could easily reduce that spend and focus on maintaining the product with a slower feature development cycle and maintain a nice bottom line. It might not get them to 1 billion users, but a strong 300 million user product should be able to do quite well one would think. The product is pretty darn good now! I hope they don't pursue a boom or bust strategy and end up imploding. Either way I wouldn't think they are going anywhere soon.
  12. Thanks for your comments, I agree for the most part with all of you. I still maintain that the forum should be a major source of input for bug reports and technical issues as it helps keep load off the individual support requests. I'm very happy with the feature set of Evernote, the help guides and the community around making the best of the product. What I have a problem with is the constant bugs that aren't being fixed. There are many many examples here of long standing issues that aren't getting any attention. Perhaps they should put new features on ice for a while and focus on bugs and stability.
  13. Firstly I loved Evernote, been a user 10 years, the product has helped me manage my life and I am grateful for it. However. my frustration is growing with Evernote bugs and general reliability of the apps. It seems forum threads go unheard as people continue to post about long standing issues. A lot of the advice is "report it to support". So I have been with nothing to suggest to me that this is actually helping. Today I got a response (quoted below) to an Android bug I reported (that has been around as long as I can remember and have reported before). The bug and response isn't important here although the suggested remedy doesn't solve the issue. Anyway... The bigger question is what Evernote is doing with support and product maintenance and development? What is the role of the forum if the only threads that seem to get any notice are beta release threads (and even they can go quiet from EN for days at a time with all the poor beta testers left in the dark!). Why even have a "potential bugs/technical issues" forum if it isn't monitored and acted on by Evernote staff!? And what is the point of reporting to support if it is just sent to a 'community expert'? I know I can report back the issue isn't resolved and it may get escalated, but that just absorbs resources and adds frustration for everyone. We've seen so many promises about improvements to the product, and in some aesthetic areas it is better; new editors to standardise, new back end infrastructure etc, but it doesn't appear to be getting any better. Fundamental features have major bugs and the experience across platforms is inconsistent. Beta's are being released with some really serious bugs that should never have even reached Beta, in particular some big sync issues in the windows app recently, one of which made it all the way through the beta to public release despite being acknowledged as an issue!! It feels like the development teams are struggling for direction and resources to keep this product moving forward. The forums need to be tidied up, and Evernote needs to acknowledge and fix user reported bugs right across the forum. I saw a recent announcement something might be happening with forum monitoring but felt the measures won't go far enough, remains to be seen I guess. I've been using Evernote extensively since 2008, becoming an ECL, attending Evernote events and promoting it widely. I want it to be the best. But this situation is getting worse and I can't recommend it anymore. If the biggest supporters like me are loosing faith and are actively looking for alternatives then Evernote has a serious problem going forward because there is no shortage of businesses trying to come steal their users. This is just one opinion though, I know software is hard. I'd be keen to hear others thoughts, am I over-reacting? I know just by being in the forum you are self selecting as generally someone looking for help or improvements so the answers maybe a little skewed. In any case it would be nice to know what the users think, and more importantly what the staff and management think.
  14. So what is the purpose of having a "possible bugs/technical issues" forum if Evernote aren't going to look at it? Surely it would be beneficial to monitor this forum and fix bugs raised before tying up their support resources dealing with individuals? I have reported these issues to support previously and again this week. Today I got a response about a different bug from support the "Evernote Expertise Network" who "are not affiliated with Evernote" advising me that bug (regarding Android search) had been reported by "several users" and I should uninstall and reinstall the app (which doesn't work). This support system is totally broken.
  15. As a bug report, this should be the place to report things. Bit it seems nothing gets much notice by the people actually fixing bugs. Actually, you're probably right, they seem to be more into adding stuff than fixing anything of late.
  16. Just adding my +1 to this thread, I'm having many issues with fatal error at startup and also random crashes from time to time, having the kill the evernote components in task manager because it won't restart the app etc. As for the suggesting to move to the beta.... NO WAY! after the recent disasters on the beta train, I'm not going back there for a long time!
  17. Sad this continues to be an issue for me. I've raised a support ticket for it. If anyone else is seeing the issue, please add your +1 here and help get this fixed.
  18. Thanks everyone for your replies. I've never used ODS before because I preferred to keep my database entire on all my machines. But now my database has grown over time to be 25GB I thought I'd use ODS on my new work laptop just to save the download really (performance is no issue that I've seen). The crashes appear when I select drag the notes to a new notebook. If there are any not downloaded (could just be 1 in 5 notes), as soon as I drag them to a new place, it tries to sync showing a sync popup window, and then just hangs. After some time, or hitting cancel (knowing that it shouldn't take long, some test notes are just text) EN just closes. On reopening I get the 'fatal error' reporting box which I've completed a few times to report it. I couldn't find any way to download a bunch of notes, like a whole notebook. The only way is to select them one by one which is just crazy. So I gave up and turned off ODS thinking the whole thing would just download, which it won't due to a different bug. I'll have to do the database rename trick, as I have no local notebooks anywhere, this should be fine. Thanks for the heads up. Clearly this 'feature' needs a lot of work as outline in the above posts. I really want (Need!) Evernote to be great, I'm so invested in it and can't yet make another system fit my workflow as well as Evernote does, but this sort of rubbish is killing it for me
  19. I'm having this very same issue. New laptop, decided originally I wanted on-demand sync which was working fine. However now I need to bulk move some notes into a different notebook. If I do this with some not downloaded, it goes into a sync and then crashes the app. So I turned off 'on-demand sync' to just let it download everything. But it doesn't work, it just continues as if it were on demand. Tried restarting to no avail. Might have to try the database rename trick, but this 'feature' should be fixed. Using EN 6.14.5
  20. For me the issues are the constant bugs. Windows editor bugs with cursors jumping around, Windows inconsistent behaviour especially with check-boxes, bullet lists and indenting (and combining these, OMG!), Windows drag and drop of files in and out of EN works one version and is broken the next, also often places files not where dropped, the sync issues, The Windows app freezing for seconds at a time, and sometimes just closes itself The android app display reminders in the list when there aren't any Android app notifications come up if you change the reminder time in another app before the notification time was due Android app widget shows ALL future reminders rather than just the same as the app settings (it used to mimic and worked fine) Work chat is useless. Tagging of shared notes doesn't work (ie I can't tag notes in a notebook that is shared with me) Saved searches is missing some key functions like AND and OR's (you're forced into one or the other) Bugs in saved searches, sometimes it displays things you don't expect, hit the same search again and it is correct Still can't have more than one layer of stacking notebooks or stacks No native google calendar integration (Cronofy works ok, but does shift my reminders by minutes at times for no reason) Doesn't have the editing and tagging functions within a note like OneNote (which would be very welcome) Rick click menu in tables is different to in normal editor (ie no access to right click, attach files in there) Google integration is hit and miss, sometimes it displays rich links, other times just shows error I'm sure there is more I can't think of right now... Sure there are probably three times this list in features that are awesome with Evernote! I've used it for almost 10 years!! But it has deteriorated so much in recent times. At a time when other products have improved to the point they can take it's crown.
  21. I'm moving on too. Transitioned to Google Drive where I spend a lot of time anyway. Using GQueues to integrate with it which gives me the tagging, task creation, collection from web clipper and emails etc. GQueues is a quaint little product, underrated in a lot of ways. Could do with a design refresh, and I always fear the small business factor. I like the look of Notion, it has a lot of potential, I'll watch it with interest. As with Evernote, I want it to be great!!!
  22. Seems 6.13.14 public is now the latest. Yet all is quiet here?!?! Has every jumped ship?
  23. I have to agree with this. I've been a long term Evernote support, and went through the ECL program. But I too can no longer recommend it. They never sorted out note sharing, work chat is unusable and now these sync bugs have tipped me over the edge to look elsewhere. I'm curious what you went too? I found Notion.so which has an amazing editing environment, streets ahead of evernote there, but immature in other areas which hold me back from switching. If EN don't lift their game very soon, they will be dead in the water.
  24. Just wanted to report in the same as other users and the previous beta issues with note metadata like tags and notebook not being sticky. I'm prepared for a few bugs in beta, but this one is major and needs urgent attention.
  25. I'm experiencing issues with Tags and Notebook settings on notes not being sticky. I'll add a tag to a note and after a sync it will disappear. Similar with notebooks. I'll move a note to a notebook and after a sync it will be back where it started. Seems random, I can't reproduce it reliably.
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