StevenJV

same issue; my wife has a free account and had her iPhone and iPad connected. We tried to use the web, and told it to disconnect the iPad (which she almost never uses). That's one. Then we went back to the iPhone, and it claimed there were too many devices. Same choices, so we again told it to disconnect the iPad -- which should have already been disconnected. Now she can't log in anywhere, and is told she's already used up her 2 chances to disconnect a device. p.s. though the compare plans advertises the $70/year plan as "Keep home and family on track", it's really just for individuals (unless they think we're sharing a log/password). A true Family Plan would likely have kept us out of this mess.