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Krunoslav

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Posts posted by Krunoslav

  1. Same here as a user. But I stopped paying them. its hopeless, they deliver bad buggy products for years, and can't seem to make an update without breaking the app. The users are just paying for privilege of being beta testers of the program that is not even safe for the data, a primary function of the program. No official feedback from CEO that has been promising new evernote that will make it smooth and fast, non of that. Just more silence or lies from incompetent and irresponsible developer team at Evernote. its been like this for years and years now.

    • Like 5
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  2. Very disappointed with Evernote. After some 18 months of development, working from scratch they still managed to release in public, a broken, buggy, laggy, piece of software with features missing in a new version of program that is now what 10 years in development. Before this release all the previous releases for years were buggy mess, broken and dangers to your data. No matter the feedback, no matter the complaint, no matter the subscribers Ever note team is just unwilling and unable to release a fully functioning product. They are incompetent and irresponsible. Just read these forums, for years one horror story after another. How is that even possible?

    This company still demands monthly payment for pre-alpha builds release to the public, where we the users act as testers. Its unacceptable. I agree Official Statement from Evernote needed and they need to fire most of their team and get someone who can write a code and not break the application with every release. Its not one time, or sometimes, its every damn time. How is that even possible?

     

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  3. 29 minutes ago, GrumpyMonkey said:

    I don’t think there is ever a good time to try and upsell paying customers — I don’t know how the idea of inserting annoying ads into my app ever got out of any committee. And then, someone apparently thought it’d be a good idea to make it so that you get the same ad on each platform, and you have to dismiss each one individually. If I was considering spaces before, I’m not today! 

    I don’t care if the editor becoms the gold standard in the industry, the marketing gimmicks will always annoy me. For reference, I’ve been around ten years now, I actually argued to keep the original ad scheme (very smart to assign it an out-of-the-way location and make it easily opt-in / opt-out). “Ads”aren’t bad, but the annoying implementation is.I think it can be done better, don’t you?

    The same thing goes for the editor. On good days, it works great, and then there is a rewrite from the ground up (how many times now?), lots of broken stuff that will get fixed on the way to great things (so we are told), and yet a simple bullet list still reliably fails on multiple platforms. After ten years, I think a lot of us are expecting a more professional, measured approach that has no tolerance for ironing out the bugs after the shiny new thing has rolled out — we’re paying professionals who want to get work done. I’m actually not in the least bit annoyed or troubled by the editor at the moment . I’m working around the problems. I just think it’s long past time for Evernote to change things up a bit.

    Try herding all of your cats into a room, working out the existing bugs, incorporating user suggestions, and releasing something solid that lacks any bugs (or , at least, no significant ones).Once is enough. It’ll blow our minds. I imagine the gratitude from users will also warm the cockles of your hearts. Wouldn’t you like to give it a try?

    Agreed. 

  4. 9 hours ago, JMichaelTX said:

    From the blog mentioned above:

    It is very sad that after nearly 5 years of working on a product that "we've been working on for quite a while", the so-called "Common Editor" is still not finished, still not stable, and in many respects worse than it was before.

    So true. Even back than, I was the first one to post and I posted my skepticism about it. The developer assured me this time it will be differentiate, and it seem that he was honest about his intentions, but I was told later that he was probably fired, when the new management come on board. And that was all she wrote... as they say. Sad state of affairs in Evernote. 

    Also they keep on sending us emails trying to sell us the wonderful evernote tips and tricks and new features. A marketing team totally out of touch with the development team, which only is good at delivering more bugs and features no one asked for. While the CEO is doing god knows what. It would be embarrassing if it was not corporate America, which knows no embarrassment. 

  5. 6 minutes ago, DTLow said:

    Who got fired?

    The news I read said

    Phil Libin will step down as Evernote CEO and be replaced by former Google exec Chris O'Neill, Recode reported on Monday. Libin will remain as executive chairman.

     

    No, I didn't mean Phil. But some guy who showed up in forums. some evernote developer, this was while Phil was still CEO. Anyway this guy was more open than anyone before on forums about what they will do and asking us what we the users wanted, but I was skeptical so I commented on it. He assured me they will do their best, they changed. After we started to go back and forth the trust was building, than all of a sudden, he is gone. Quite a bit later someone in the thread I think mentioned the guy does not work in Evernote anymore. And he also promised some new big changes, I guess that went right out the window along with him, sort of speak.

  6. 12 hours ago, rdloar said:

    I have been using Evernote, about 3 years now and I am very happy with it. The one thing that I really miss from Onenote is the Florescent Mulit-Color Highlighter. How hard would that be to add to all of your platforms? In my research I use different colors for rating importance.

    I have been using Evernote, about 3 years now and I am very happy with it. The one thing that I really miss from Onenote is the Florescent Mulit-Color Highlighter. How hard would that be to add to all of your platforms? In my research I use different colors for rating importance.

    Fully support this except I would like to see colors less saturated or option between the two. Maybe something like this....

     

    sshot-3.jpg

    • Like 5
  7. 1 minute ago, gustavgi said:

    I agree. Hopefully they have something like that in mind when refering to a new global feedback forum.

    Me too. Although I think that anyone who is interested and observant can see the request and make educated guess what the users want the most. So far it seems the company had either unauthorized forum moderators or disinterested decision makers. Probably both. After all one would explain the other.

  8. 1 hour ago, gazumped said:

    Evernote always have operated on the basis that while they're pleased to keep users in the loop from time to time,  they don't employ anyone as a user-facing intermediary. Yet various employees have stopped by here to help out forum members and comment on some issues.  It's not a question of "do they care" it's "do they have time?".  You may have noticed the company went through some major changes recently...

    As to addressing the features that users actually want,  I think their problem is that they're swimming in conflicting and confusing requests from users.  Evernote are developing their product under a timetable to which we don't have access.  If there's a request which can be addressed by a small change in code it will happen quickly.  If the change requires a major rewrite of big chunks of the app,  it can only be processed slowly through the multiple operating systems and various device specs that we all use.  The company has already delivered more updates and bug fixes in the past couple of years than Microsoft, Google and Apple together.  It would be polite to give them credit for that,  rather than just demand a personal update - which would likely raise more questions and argument and take up more employee time.

    I'll give credit to some of the bug fixes. I agree they have been fixing some of the nasty bugs especially int he last beta release and quickly made an update to that. Kudos.

    However I can't agree with they don't have the time. Take Wunderlist to-do-app team. If I'm not mistaken they are just as small if not smaller team than Evernote. But they have one person who is in the comments section and his entire job is to communicate between the developers and users. He is authorized to answer all the users about what the team is doing. He takes as much time as needed and answers virtually every comment, no matter how rude or polite the comment might be. I respect that. And its a two way communication because he takes the user requests to the team in meetings. They have a whole functional system in place for this. And its only one person.

    Heck, with the number of dedicated user in Evernote and people like you who is counting " 16,242 posts"  with no pay I imagine. All they have to do is ask someone like you to act as ambassador between the developers and users. Let them authorize you and problem solved. They have no time is not an excuse I can agree on. I'm sorry. You always have time for things you put first. And Evernote has a long sad history of not putting its users where it should. To quote Henry Ford here: “It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” Judging by the financial troubles in Evernote, maybe its time that some decision maker at the top takes that quote to hearth. With all do respect off course. 

    • Like 1
  9. 54 minutes ago, DTLow said:

    Then again, with only 7 votes (voting buttons in the upper left corner), it might not be that easy to identify what features users actually want.
    I think hierarchical folder filing gets more votes. Note: They haven't implemented that either < appalling

     

    2 minutes ago, gustavgi said:

    I'm pretty sure EN realized pretty quickly that the voting system doesn't work as noone uses it, and I'm sure they are just as interested in number of posts in a thread if it hints to an interest level among the users,

    Thank you! I was writing precisely that.

  10. 28 minutes ago, gbarry said:

    The new editor is live on latest versions of Windows, Mac, Android, and the web client. If you check our forum product release notes (latest is pinned in each individual product feedback area) there are often editor fixes included as we resolve issues or make improvements. iOS is coming very soon, and will have v 1.5 of our latest editor baked in (the others are on 1.0 and will play catch up). PJ may be an alumnus, but we have a new PM managing this project who we'll be onboarding to our forums after we begin to consolidate editor requests and discussions into a global product feedback area. 

    That is certainly nice to hear. Can we expect Heading 1,2,3 and paragraph options and ability to apply them easily by right mouse click and some keyboard shortcuts. I haven't used web version of Evernote for some time now, but if I remember correctly there was a right click menu pop up options for text editing. I wouldn't mind that on Desktop.

    Preferably not English keyboard layout only for obvious reasons if you will add keyboard shortcuts. Superscript, subscript Ability to change the color of the highlighter tool and uppercase only, lower case only etc. The standard tools found in most text editors. Ability to add styles or quote the text would be also nice, but I can live without that if its too much trouble. Although they are available here in the web editor on this forum, and that is just not right.

    Just make it more convenient to write and format text please with more than the very basic set of features. I don't expect full blown text editor like MS Word, but at least make changes to some of the things I mentioned. Certainly ability to assign paragraphs and heading, sub heading etc with a right click and different colors for highlighter tool which would greatly increase the note taking capabilities of Evernote. Thank you. 

    P.S.
    Insert horizontal line is a great feature in Evernote that I use often but the keyboard shortcut is only for English layout keyboards. Its useless on a different layout. (Ctrl + Shift + - ) is not working on my Croatian layout keyboard and I'm sure its not the only layout where its not working. Can that be changes to some other keyboard shortcut or as it would be the best allow users to assign their own keyboard shortcuts. Please do something about that. Thank you.

    • Like 1
  11. 22 hours ago, WeCanLearnAnything said:

    It sounds like the employee who started this thread, @PeeJayTee, is no longer with the company. This forum now says that he's "Evernote Alumni"

    I hope this change is not representative of the laudable efforts to fix the editor! 

    Perhaps Evernote can assign another employee to attend to this thread and provide updates and previews regarding changes to the editor? 

    So I guess my first response was my gut instinct being right. Evernote's ability to address the features users actually want is appalling. In some instances they showed good will as by the mentioned user but apparently that is not the same as the overall company policy. It would seem he either acted under different management or on his own. So we cannot really put much hope anymore, that the Evernote team will actually finish their, what is it now "4 year" project with a dedicated team working on it. Ha!

  12. On 11/16/2015 at 4:15 PM, ReganHouse37 said:

    Absolutely mind-boggling that this feature is not already in there.  How do you support all common formatting options found in standard word formatting applications and not this.  If you're going to support anything outside of 'plain text' abilities, (i.e. fonts, colors, bolds, bullets, etc), then the support of format painter is a very obvious inclusion.  Virtually every other rich text application I use has this—even google docs has it!  It happens to be very useful in that I don't have to point-and-click countless times all over my note highlighting various text and then applying the same exact formatting in a very tedious and frustrating manner.  No brainer, really.

    Agree 100% For some strange reason Evernote team has avoided to implementing a good text editor for a long time now. Even the editor in Forums can do more in some areas. But they are working on "Editor" changes in the Evernote  from what I understand. I hope we see it soon.

  13.  

    For years I have been hoping that Evernote would concentrate on fixing the poor editing features and stop introducing new features that nobody asked for and strange product partnerships (Post-it notes, messenger bags, etc). Finally, it seems as though it might just happen!

     
    I appreciate the detailed blog post explaining how you're planning to move forward. I'm not concerned about the choice of technology (javascript) as I currently use the following javascript editors extensively and have no problems with performance:
     
    • the Wodpress (CKEditor?) editor for blog posts
    • Marxico, "the missing markdown editor for Evernote" which allows me to write markdown in a split screen view, and create beautiful notes with a consistent style and appearance.
    • the editor in this forum

    I really think that you need to look at implementing a way for users to suggest and vote on product features. This would provide you with metrics on how your user-base feel about particular features.

     

    It's important to note however that you MUST feedback on the suggestions. Perhaps it would be a good idea to set a threshold at which you guarantee more detailed feedback. E.g. if a feature gets more than 5,000 votes then a response of more than 100 words is guaranteed. Even if it's a response explaining why a feature won't be implemented, it will show respect for your users and rebuild the trust that is lacking.

     

    The most important features that I would like to see in a new improved editor are fairly standard features. These are features I would use every single day.

    • Better image handling. I can't believe I can't resize an image, let alone choose how text flows around it
    • Better table support. Controlling borders, margins and padding... background and foreground colours and setting column sizes.
    • Styles. Seriously, this would be the biggest change for me. I like my notes to look consistent. I like to format code in a particular colour and font. I like to have headings of different sizes.
    This is your opportunity to do something great. Don't drop the ball on this!

     

    I pretty much agree with everything said and support the same requests. Its 2015, this should be a standard at this point.

     

  14.  

     

    Thanks for letting us know! This sounds very promising. I'm getting a lot of issues with lag with the new release, and now that I understand you've switched to javascript, I'm worried if that would have a performance penalty which we can feel in larger notes?

     

     

    This is definitely on our radar - I don't believe that this is a limit of the technology, but rather, something we need to do differently.

     

    Actually with the 5.9.1 release and few betas before it I had the same issues with lag on larger notes. Even if its mostly just text. Is this when you started implementing new JavaScript. I don't remember having that problem with the same notes in previous releases. I don't think I want to trade better editor for a slow performance, that is a compromise that should not be done. I like what you said. "I don't believe that this is a limit of the technology, but rather, something we need to do differently." Because I feel the same way. Hope you guys find a solution by the time you get out of beta.  

  15. Wow.  Thanks for all of the feedback.

     

    Regarding the technical details, I'll see if I can summarize here, but I think this might be better suited for a follow on blog post.  Here are the particulars:

     

    In all of our clients, what you actually see, interact with, and edit is HTML.  Originally, each of the clients consumed ENML and then translated that to HTML so that you can view and edit it.  Those edits were translated back to ENML which was store locally and synced with the Evernote service.  ENML is well defined, so there was no need to standardize the ENML -> HTML conversion.  So long as each client produced and consumed valid ENML, things were fine.

     

    This worked well for a while, but as the codebases and clients features diverged, inconsistencies between the converters caused inconsistent HTML rendering across clients.  Bugs started to show up on one client, then were fixed only to pop up on another.  New editor features needed to be built by each team so a new feature meant 5-7 times the work of building it once... all of this leads us to where we are today.

     

    The "new" editor is a  shared, common codebase that consumes and produces ENML, just like the old ones.  The difference is that the technology we used to build the new editor (JavaScript) is cross platform, so we can build it once and share it everywhere.  No more inconsistencies.  Fewer bugs.  Better editing for everyone.

     

    The complexity lies in the details. Each of the clients were not built thinking that we would just "drop in a new editor" so we needed to do some rearchitecting and refactoring.  Hence "replacing the pipes".  This work is completed on Mac and Windows, and is ongoing on the other clients.

     

    @JMichael, that's why I posted this message twice.  I wanted to make sure the Mac and Windows users were aware.

     

    Be expecting more detail as things progress.

    This is one of the first believe it or not actual precise feedback I have seen from Evernote team. Congratulations. I'm impressed. :)

     

    • Like 5
  16.  

     

    We can’t promise to get everything right the first time, but we can promise to listen to your feedback and work tirelessly to make every version of Evernote’s editor better than the last. If you have feedback on the editor, we’re here to listen. Feel free to comment on this thread or DM me.

    I appreciate the attempt to implement new features, God knows Evernote is in desperate need of note editor because even note editor in forums here is better. That being said, a legitimate concern and question I have to ask, based on the quote from you posted above. I'm sure you can understand. Perhaps you personally are not responsible for any of it but you do wear Evernote banner so in a way you are part of the organization.

    You said "We can promise to listen to your feedback and work tirelessly to make every version of Evernote’s editor better than the last. If you have feedback on the editor, we’re here to listen."

    Evernote has a long and embarrassing, well documented history of doing precisely the opposite of what you now claim. No feedback (just browse this forums here and its really easy to see) and ignoring user requests. e.g. Evernote beta and other examples. So why should we trust you or even be excited about your promise when actions speak to the contrary? I ask this not to troll but to see if you are man of your word. And is this something worth investing time into. From testing beta to following its progress to actually sticking with your product vs alternatives such as Onenote for example. Can you please answer my question and prove that we the loyal users are not being brutally ignored once again. Thank you.

    i don't think we can hold one individual to blame for the sins of others (perceived or imagined), especially when it was a multiple team project undertaken over multiple years with a shifting staff of developers working under different leadership. in short, i don't think he (or anyone else) can satisfactorily respond to your question about whether they are a man (or woman) of their word. even if such a thing could somehow be demonstrated here, there is a lot more going on here -- "listening," for example. listening does not mean responding to user requests. it doesn't mean implementing them. it doesn't mean ignoring them. it means listening, which really isn't going to be very easy to observe by those doing the speaking. at any rate, as far as trust and so forth goes, it's a beta and you can give it a shot or not.

     

    Sure I can, because I have little choice. I am a paying customer and I can't get any information on the problems that I am having and since the big CEO or any of the decisions makers are not responding and have decided to make the Evernote policy to retain information and infuriate millions of its users for years. If they have decided to put someone on this forum as a spokesperson for its customers than he or she is the only one I can reach and therefore he or she is responsible. That is my right as a customer especially paying customer. When they decided to treat its users with more respect, the users will be more tolerant. As for this particular individual I have clearly stated "Perhaps you personally are not responsible for any of it but you do wear Evernote banner so in a way you are part of the organization."

    You said: "listening," for example. listening does not mean responding to user requests. it doesn't mean implementing them. it doesn't mean ignoring them. it means listening, which really isn't going to be very easy to observe by those doing the speaking. at any rate, as far as trust and so forth goes, it's a beta and you can give it a shot or not."

    I'm sorry, but for any company and especially a leading company in its field witch prides itself with over a hundred millions users and payed subscription model, that simply is not good enough. The only reason why it is happening is because it can, (so far) but certainly not because it should.

    • Like 1
  17.  

     

    So why should we trust you or even be excited about your promise when actions speak to the contrary? I ask this not to troll but to see if you are man of your word. And is this something worth investing time into. From testing beta to following its progress to actually sticking with your product vs alternatives such as Onenote for example. Can you please answer my question and prove that we the loyal users are not being brutally ignored once again. Thank you.

     

    I'm sorry that you feel this way, but I can tell you that we hear you and we do care... this is precisely why we're making it a priority to be more responsive.  Beyond that, we will just have to earn your trust by following through.  

     

    Fair enough. I am willing to wait for a little longer and see what happens. That being said, would it be too much to ask for you to post screenshots or even better a video showcasing what is new and what is expected for the new editor. I don't want to try beta just yet since last few betas had bugs and broke some things that worked before and I was forced to go back a version. Having many valuable notes and relaying on it of daily use, but also eager to see what is new. I would appreciate some more visual information demonstrating what are the new features. Thank you.

     

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