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Posts posted by ScottLougheed

  1. Hi all,


    Sorted my issue of lost data. Had this issue of losing  4 days worth of Evernote notes within a single notebook. All updates were gone from all my sync platforms(android, windows, web)


    All I did was search for one of the last topics I typed in my notebook and weired enough it appeared in the search results!!!


    I quickly copied that into a word document!!


    Anyone tried??

    Since the notes were retrieved with search they are technically still in your account and not lost? Were you able to figure out where they were in your account? Sounds like they were just in a different notebook than you expected. You can see where in evernote a given note is stored by clicking on the information button for the note. 

  2. I upgraded to Evernote Plus via iTunes and although I received a receipt from iTunes, the upgrade is neither visible in the apps on my mac and my iPhone nor in the web interface. I already submitted a support ticket (Ticket# 1193528) and sent a screenshot of my iTunes receipt but I'm afraid my ticket won't get answered very soon because I'm still listed as a free user. The update is very important for me, because my monthly upload volume is exhausted and I need to continue my work with Evernote as soon as possible. Thank You.

    Since you might be looking at a few days of "downtime" before Evernote support get this resolved for you, you can always create a local notebook on your computer and put new content in there (or move actively working content there) where, while it won't be synced to the servers, you'll at least be able to add and modify it, and move it back to its normal notebook once your allowance is updated. 


    Obviously this will not help at all if your primary use takes place on a mobile device  :wacko:  in which case you are beholden to your exhausted allowance....

    • Like 1

  3. @ScottLougheed, I don't know about Vic Jang - but in my case Show Details is definitely ON for Notebooks, that's the issue. I have toggled all available options multiple times, killed the app multiple times and even tried creating more notebooks (because I wondered if you need to have a certain number...), but no luck.


    What you are showing in your screenshots suggests there is an issue (though this time related to notebook details). Unlike Vic's, your screenshots show that, indeed, you have "Show details" enabled, and no details are shown! 


    Not sure why a few recently accessed notebooks aren't showing up for you. I'd say its worth a bug report to support. 

  4. There is no mechanism for "transfer of ownership".  The intended recipient can just create a new NB in his/her account, and copy all of the Notes from the shared NB into it.  Then you can delete the shared NB when you are sure the recipient has the notes.

    Yes, there's also this much easier solution! :)

    • Like 1

  5. I have the exact same problem.

    Let me describe it again:

    When Show Details is enabled for Tags.

    It still does NOT show the details for Tags. Only one button and you need to tap it to see all Tags.

    Here's two screenshot for your reference.



    (I created a brand new account to test this. App was fresh installed. Language on iPhone is English, iOS updated to current (8.1.3))

    From the screenshot it appears as though Show Details is OFF for tags.... 

  6. I also have several conflicting modifications but only on my mac, not my iPad or iPhone.  The notebooks are empty but still can't seem to delete them.

    Right clicking on the empty notebooks and selecting "delete notebook" doesn't work? 


    (also, the reason they don't appear on the other devices is because conflicting changes notebooks are "local" notebooks so that you don't sync a bunch of conflicting notes all over the place). 

  7. Lost notebooks on Windows.


    I have been using webclipper on a Windows 7 laptop with good success for more than a year. I also  input from an iPad and iPhone which has also worked very well.  Recently the web clipper has stopped working, particularly stopping at finding the list of notebooks to choose the one I want to save to.

    Then I noticed that all 53 notebooks have completely disappeared from my Windows laptop  leaving no trace. They are not in the trash folder.

    The notebooks all remain in the IOS environment.

    Any ideas about what's going on with this?  I will appreciate a solution.

    Are you positive that you are logged into exactly the same account on all your devices (and the Web Clipper)? Evernote has made it all-too easy to accidentally create a new account when attempting to log in if you accidentally used a secondary email to do so. 

    • Like 1

  8. My notebooks do not sync from evernote to the chrome web clipper. Has anyone else had this problem recently - and how can I fix this?


    1) Are the notebooks that fail to show up "Local notebooks" by any chance? Local notebooks will not show up as a possible destination in the Clipper.

    2) Are you absolutely sure you are logged into the same Evernote account in both the Desktop client and the Web Clipper? 

  9. For the web client, download the image or PDF from the Evernote note onto the computer's local storage. Then, open the downloaded file in an application that supports the actions you are looking to perform on those files. Then update the version in Evernote by re-attaching the modified version to the original note. This last bit is a bit cumbersome if you are using the web because you have to manually delete the old attachment and re-upload the modified file, but if you take care and move slowly you should avoid any data loss. 


    If you are hotdesking you'll be at the mercy of whatever the machine has installed on it in terms of supporting PDFs/images and your stylus, but that's ultimately a separate issue from Evernote. 

  10. If you have the desktop Evernote client installed, you can open the PDF or image in any external application you like, and any changes are saved directly to the Evernote database and synced back to Evernote servers (no round-tripping needed, e.g., you don't need to make changes, save it to a location like your desktop, then re-import!). In theory this should allow you to open the image or PDF in any application that supports our stylus, make your changes there, and these will be saved directly back to Evernote. 


    It sounds like you are referring to the web... is there a reason you are using the Web interface and not the desktop Evernote client? 

  11. Thanks Scott,


    Here's what my app does.  Opening screen is roughly like Evernote opening screen except you see only six notes and the title are shown in full.  Now let's say you clipped a sentence from an online article because you think it reinforces something you read the other day.  Tap on that note and it drops to the bottom of your screen.  Tap on the other note you have in mind and now the two notes are connected so that whenever you pull up one note, you'll see the other.  what you just did is you save the reason WHY that note matters to you--because of how it ties in with the first note.  


    In my app, you don't save notes you connect them.  And then, whenever you pull up any note you'll see all the notes that are tied to it.


    Of course it all comes down to the user interface which is very cool, but I'm just curious--does that sound like something you'd use?

    That sounds like a really compelling idea. I can definitely see a use case for that, though I don't know if it fits my needs... perhaps in large part because my use of Evernote has dropped considerably in the last year, and my current use of it is now very straightforward. The heavy-duty work takes place in another application now.  As such I am less invested in, and have less need for, sophisticated organizational assistance within Evernote. I'd certainly consider a trial of this application you are developing though!

  12. 1400 notes (4 years of use, I have a couple thousand notes exported and stored in an archive that are from years-old projects). 


    As few notebooks as possible, good titles, judicious tagging. Search is my usual means of retrieval. I very rarely browse. The exception would be for very tightly related notes. For example, when I travel I might place my various itinerary documents into Evernote and tag them with a locationMMYY tag, (e.g., baltimore0415). I would either search for that tag with tag:baltimore* or tag:baltimore0415. I may browse by clicking on that tag (likely if it is close to my departure that tag will be saved as a shortcut) but unless the tag is in the shortcuts section, that's not as efficient in my opinion. 


    Searching for note content (rather than a specific tag) can produce a fair number of false positives, but in general the false positives aren't too hard to sift through. 


    So, tightly defined tags and searching. Minimal use of notebooks (my notebook count is slightly inflated due to the need to share some things, which requires its own notebook). 

    • Like 1


    I get it that you don't like encrypting Notebooks or encrypting only content but not metadata.

    Whether you like it or not, it would still be very useful to many users, and a great improvement over the current security of Evernote.


    I like encrypting notebooks. I agree it would increase security. I don't, and did not, suggest otherwise.  I think encryption is extremely important. I just can't see it fitting easily into Evernote's service without some issues or some compromises that deteriorate the benefit of encryption to at least some degree. I'm sure there are power users and savvy product managers out there with much better ideas than what I possess who will figure out how to implement ZK encryption in a way that doesn't seriously degrade UX. 

    • Like 1


    Implementing that feature would negate the majority of the features that Evernote has to offer. This is because a large portion of Evernote's features require server-side access to your note content to do the indexing and OCRing and whatnot. Having users choose between not encrypting their data, or encrypting their data and getting none of the features they pay for is a pretty ugly pair of decisions. 



    I disagree that implementing encryption "would negate the majority of the features that Evernote has to offer".

    The ONLY feature that encryption negates is Search of the data that is encrypted.


    Also, OCR'ing images, generating "related notes"/"Context" suggestions. You'd also be unable to email or clip into encrypted notebooks.


    Yes, you could allow users to make some notebooks zero-knowledge encrypted and others not, but this seems like it could be immensely confusing for some users who, for some reason they may not fully understand, find that some images or PDFs or DOCX files aren't indexed and others are, and why the email they sent to an encrypted notebook ended up in their default notebook (which could never likely be ZK encrypted), or why only some of their notebooks show up in their web clipper, and so on. 


    Maybe it wouldn't be confusing at all though. Perhaps the users who are inclined to employ zero-knowledge encryption will be savvy enough to fully understand the implications. But at the same time, it isn't just savvy users who need or could benefit from zero-knowledge encryption. 


    As JM suggests, you could encrypt the contents and not the metadata to facilitate some retrieval, and indeed this seems much more viable than the new, emergent, potentially expensive, yet-to-be-implimented-anywhere technology that Eric99 mentioned. However, leaving metadata unencrypted is also problematic for several reasons:

    1) metadata could contain sensitive information as well, especially if the note contents are sensitive.

    2) It seems like a bit of a mess trying to explain to users during the course of their use of the app that the contents, but not the metadata, are encrypted, and this is definitely something that Evernote would need to inform users of. 

    3) Still precludes emailing/clipping/any other server side additions to that specific notebook, you'd have to toss it into an unencrypted notebook first, defeating the purpose (though then again, anything you are clipping or email already existed on an unencrypted cloud anyway so perhaps this isn't an issue? the exception would be content clipped from intranets)


    Altogether the lack of ZK encryption is an issue for me insofar as I am unable to store large portions of my work in Evernote, however I've since found better options where encryption isn't an issue and that are superior products for my work needs. Even if Evernote implemented zero-knowledge encryption I'd probably still not return my work content to Evernote. 

    • Like 1



    It would only take one feature to keep me from being discontented with Evernote, despite how invested I've become in it: Something as simple as being able to reorganize notes manually without having to dink around with titles would halt my searching for alternatives in a second. 


    I was this close to installing OneNote recently, to see if they were more forward thinking in that area . . . until I got an itch to look at their Privacy Policy. Have you all looked at that thing? 


    Where most notetaking apps seem to be saying "we don't nose around in your content unless you're on the wrong side of the law," OneNote's goes on an on about how it will save whatever it damn well pleases for marketing or whatever it wants to do with it, so there. The wording really got my goat (and I don't even have a goat).


    I stopped the OneNote installer right there and swore off Microsoft and its band of merry lawyers. Again.


    My understanding is that the encryption is zero-knowledge and easily done for OneNote, so you might not find that you have much to worry about after all. I wouldn't put anything sensitive on anyone else's servers unless it was encrypted.


    Good point . . . that's something I wasn't aware of. I'm wondering why Evernote skipped over that feature.


    My apologies for going a little off-topic, by the way.


    Implementing that feature would negate the majority of the features that Evernote has to offer. This is because a large portion of Evernote's features require server-side access to your note content to do the indexing and OCRing and whatnot. Having users choose between not encrypting their data, or encrypting their data and getting none of the features they pay for is a pretty ugly pair of decisions. The solution is local processing of these things, but that comes with other major downsides (and would likely severely handicap the functionality of their mobile applications) and can't replace all of the server-side processes that plus/premium users pay for (as well as those that benefit free users). 


    I agree, good, (ideally) zero-knowledge encryption is super important, but I think Evernote is a long way away from doing it (in fact, I don't think they ever will). In the meantime there are other options for storing sensitive data. 

    • Like 2


    In addition to the great post that GM has made highlighting some of the differences and similarities, I'd like to also through out a few important differences. 

    . . .

    As someone who has transitioned from using solely Evernote to a combination of DEVONthink (personal and work) and Evernote (Personal only), I've been meaning to write a bit about that, perhaps by the end of the week. 


    Scott, thanks for another great post.  Lots of great insight there.


    I look forward to your new article.  Please post a link to it here when published.



    As per, here's the link to part 1 of a set of two posts in which I rather haphazardly make contrasts between Evernote and DEVONthink, based on thoughts off the top of my head. It's a bit "back of the napkin", but the point is to highlight how the two applications (or an application and a service) can work together to serve the breadth of an individual's set of needs. 

    Evernote and DEVONthink Part I


    Part two coming next week. 

    Thank for your interest and I hope this helps people understand better where Evernote can sit in their workflow, even if they use another "similar" (though I argue not at all similar) application. 

    • Like 1


    In addition to the great post that GM has made highlighting some of the differences and similarities, I'd like to also through out a few important differences. 

    . . .

    As someone who has transitioned from using solely Evernote to a combination of DEVONthink (personal and work) and Evernote (Personal only), I've been meaning to write a bit about that, perhaps by the end of the week. 


    Scott, thanks for another great post.  Lots of great insight there.


    I look forward to your new article.  Please post a link to it here when published.



  18. In addition to the great post that GM has made highlighting some of the differences and similarities, I'd like to also through out a few important differences. One of Evernote's major advantages is the simplicity and seamlessness of how it synchronizes. Much of this is made possible by virtue of the fact that it largely removes control of the files from the file system into its own database and makes files more-or-less inaccessible outside of Evernote (this is much less of an issue on the Mac compared to iOS, but it still does add some significant clumsiness to editing attachments on the Mac). This is not necessarily a problem for some things or certain workflows (I annotate a lot of PDFs for research, so the "attachment" thing is annoying, but I rarely make changes to PDFs of recipes so in this case Evernote works great), but it does significantly reduce flexibility, and I find the "attachment" approach to be a bit clumsy for very important or large numbers of documents. 


    DEVONthink on the other hand does have the ability to manage your files in a database, but also the ability to reference those files in the file system. It also doesn't really rely on the "attachment" approach and offers true native support for files (as an academic, I'm sure PDFs are your bread and butter). I actually recently wrote about an academic workflow involving DEVONthink and links to PDF pages here:

    Summarizing Academic Literature with OmniOutliner and DEVONthink


    This COULD be done in Evernote, either as the source of your Pdfs, the destination for your notes, or both, though it handles PDFs less well and the links are not page-specific, and it doesn't handle outlines as well as OmniOutliner. So this workflow could be roughly reproduced using Evernote in either the reading or the outlining role. 


    As someone who has transitioned from using solely Evernote to a combination of DEVONthink (personal and work) and Evernote (Personal only), I've been meaning to write a bit about that, perhaps by the end of the week. 

    • Like 1

  19. Is support being deliberately obtuse, why would you want to extract text from an image? Kinda self evident... so you can edit and re-use the text. Who cares if it's searchable? If you can't copy and paste, it's of little utility.

    Where is Evernote Support here? While Evernote Staff do participate in some threads, there are no staff in this one. 


    Other than Gazumped asking for the OP for why this is important, the general consensus in this thread seems to be that extracting text is a useful feature that isn't available (and like will never be available) in Evernote. There are alternatives for extracting text from images. 

  20. Indeed, it looks like it is broken. However, it appears as though when annotating a file in Evernote for iPad you can tap the ellipsis (Three dots) and you have the option to disable the annotation summary.... you might need to do some poking around since I don't have the screenshot or my own iPad in front of me at the moment so I might have the exact location incorrect. 

  21. When you enter the annotation screen for a PDF using Evernote annotation system, there is a checkbox at the bottom of the annotation window. If you do NOT want an annotation summary, check the box:



    This appears to also work retroactively (at least in my one test). If you have a document that has an annotation summary, and you then later un-check the "Include annotation summary" box, the summary will be removed. 

    • Like 1

  22. Add ability to make a EN link that can be pasted in calendar notes, to-do lists, reminders.  Click link - opens EN - goes to that note.


    I know you can open web EN, get long share link - that's a "rube goldberg"


    EN lacking in integration with other apps.


    There's no reason to go to Evernote Web to get links.

    In the Mac App:

    (For a link useable for yourself or someone you share a notebook/note with privately)

    1) Select a note

    2) cmd-opt-ctrl-c to copy "private" note link

    3) paste link in the application of your choice, such as the URL or Notes field of a calendar event or Omnifocus action. 

    4) On an iOS device or Mac with Evernote installed and recently synced, tap the link you've pasted in your calendar or task manager and you'll be taken to that note in the Evernote application (you might bounce to the web first, then be directed to the app, unfortunately... something that changed in the last year or so). 


    (For a link usable by anyone, regardless of whether they are an Evernote user, and regardless of if the note has been privately shared with them):

    1) The same as above except use the cmd-/ hotkey to copy the link. 


    On iOS:

    1) enter any note (ensure you are not in "edit" mode, e.g., ensure the keyboard is hidden/dismissed)

    2) Tap the three dots in bottom right

    3) Tap "Share"

    4) from the bottom row of options (black and white) select "copy link". This might require scrolling to the side a bit. 

    5) Select Private (If it is just for you, or for someone who has access to this notebook because it is shared with them) or Public (for anyone else)

    6) Paste the link wherever you see fit, such as the URL/Note of a calendar event or in the note field of an action in your task manager. 


    No need to go to the web interface to retrieve the link! (The links are long, true, but since you're copy-pasting everything, the length isn't a terribly big deal). 



    - You are wasting too much development resources on "inter-person collaboration" - nobody is going to use EN to present slides at a meeting.


    I'll bet 90% of people view EN as a personal notestack information management tool (the best one)

    Evernote has data on usage and use cases. We don't.  Hard for those of us who lack data to tell those with data what they should do. All we can do is ask for what we need based on our needs, since we can't accurately speculate about the needs of others. 

    • Like 1
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