Additionally, I just sent an issue report from the app. The Moleskine sticker isn't generating the tags like it's supposed to (just received my smart notebook Wednesday). Is there something other than just using the page camera that needs to be done for this feature? I use the PAge Camera button from the Evernote Widget.
If he can't get the application to start, it's going to be hard for him to get to the app settings... Is there another way he can provide logs?