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About junchung

  1. Yes I did requested for support but didn't hear anything yet. I wonder why this serious problem, which happened to many people, wasn't addressed or announced to users.
  2. I was at a very important and expensive conference for past few days in Vegas. Of course, the notes were taken offline and when I got to the airport, my iPad got online. EN asked me to login and had to reset the password and my notes were gone. I've tried relogging in with user name and email address and couldn't figure out how to retrieve it. Came home and researched online and found out that I am not the only one who has the same issue. I am supposed to present this to my boss and staff in few days... and I feel miserable. Please someone help me out of this situation!!
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