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Randy Zeitman

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Posts posted by Randy Zeitman

  1. On 6/28/2023 at 4:04 PM, agsteele said:

    The warning is a new function in the latest desktop apps. It is only a warning. But you should explore how much free disk space you have on the primary disk partition as a proportion of the total size of the primary partition.

    Fair enough. 150GB free on 1TB single partition SSD.
    No idea where to change it's settings in Prefs.

  2. 15 hours ago, Jeffsky said:

    You seem to possess zero diplomatic ability to deal with upset customers.  There is a positive way to have these discussions, and you clearly lack this ability.    So, please stop responding with your valueless responses, pushing customers further away from  Evernote!   You are not helping paying customers and you are definitely not helping the new owners of EN! 

    Ok, I'll be kind and diplomatic.
    I am not associated with Evernote.

    I simply dislike those who complain about what I feel is minutia when objectively speaking I cannot in my 45 years of computer usage recall anytime a company improved a product so greatly and for such a small sum.

    Those who would the position that a piece of bubble gum going up from 1¢ to 3¢, is a 200% increase and amounts to usury, instead of reasoning it's only 2¢ more and doesn't hurt my pocket at all as I buy 10 a month, deserve criticism.


    My posts are apparently a poor attempt to promote rational thinking.
    So my apologies.

    • Like 3
  3. 6 hours ago, salgud said:

    They'd have been much smarter to raise the price a few dollars every few years than $15 in one year, just common sense in how you treat your customers. As to looking for an alternative, I don't want to spend the next couple of months moving 800+ notes to another platform while learning something entirely new. They've got people like me over a barrel, and they know it, it's just bad business to make it clear that they could care less about their customers. 

    You're going to leave the platform because you got charged $15 instead of $3 each year for five years -- and your complaint is that $15 instead of 'next couple of months' is a bad deal?

    "They've got people like me over a barrel, and they know it, it's just bad business to make it clear that they could care less about their customers."

    Over a barrel. 

    I really would like to know how much you think it cost to acquire EN and take this app to this new strata.

    • Like 3
  4. On 6/4/2023 at 4:31 AM, Jeffsky said:

    But buying a company, and soon after doubling the price to the customers that have been loyal to this application for many years is 100% wrong.

    Again, this is not about the money.  This is about right or wrong. 
     

    Are you saying you had some kind of agreement or understanding with the owners of EN that there would be some kind of limit on price increases for those that stayed on for years because they were 'loyal' to the product ... as though they were employees who 'invested' in the product?

    It's not about the money ... it's about right and wrong. Ok, I'll bite. What, apart from the price increase did they do wrong?  How does a company selling a product create some kind of moral agreement between themselves and their 'constituents' ... was having a great capture tool a cause being evangelized by a 501c3?  Did EN ever ask for loyalty? Was there some bonus that one got for being 'committed' to the brand of EN?

    You say you "100% believe in capitalism" ... a conventional exchange, correct? ... not anything about some kind of 'paying back a favor' because the customer wasn't just paying for a product they liked, they were somehow 'giving a piece of themselves' to the company ... and they should know it! 

     

  5. 11 hours ago, Nathan T said:

    What do I care who sees it? I'm frustrated that a product I used to love and still rely on has gotten worse over time, and this is a way to express my frustration. If indeed 98% of Evernote users are happy with the way the product has gone, then I guess yeah, they shouldn't care. I doubt that's the case, but who cares what either of us thinks. Certainly not these bendy spoon folks.

    I think the case is that the new features are excellent and it's first time in my 40 years of Mac using that I actually feel perfectly ok paying more than $25 for a piece of software. I do indeed think they care about what I say because I want to see more of the same. Let their goal be doubling the features again (to include a highly robust task manager as Things3 and make it $295 .. why not... very happy to pay $1 a day to be 5% more productive. 

    But since you say nay I second the idea of relieving frustration by "report individual issues to Support,  and/ or to post feature requests so that other users can indicate their support for specific ideas"

    • Like 2
  6. 2 hours ago, Nathan T said:

    if they aren't, this will be my last year as a paying customer, 2013-2023.

    Who is supposed to see this and what will they do when they do?

    If 98% percent like, or better, the product why should they value the 2% approaching demanding 'superior or bust'. 
     

    • Like 1
  7. 20 hours ago, dmoor said:

    Can't remember an instance (other than cases like above) where a product raises its regular price 85%.

    Can you remember an instance where the number of product features were increased by a bit more than 85%? Also, do you think they will lose 50% of subscribers by doubling the price? I hardly think so... I'm guessing it'll be 5% as those who subscribe who will find anger at being asked to pay a extra <$100 per year deductible expense. (Don't most subscribers pay apx. the new subscription price for internet each month? ... and I tend to think that's a good guess at the pain point for most subscribers because if you sat me down and asked me, without never using Evernote, what this app should cost I'd say $259 first year and $99 thereafter.)

  8. A large monitor isn’t required to justify the benefit of split pane - only that the note has enough content to need to scroll.

    And EN certainly is not, should not, be a text editor.

    I simply note that most of the time I would use a split pane because most every document, a half-dozen paragraphs or more, is taller than the window as they’re set to 24 pt.

    The justification is to reduce scrolling, which occurs frequently, I assume because most people don’t edit a document by each paragraph in succession. 

    • Like 1
  9. Calogie is not asking for two editing windows.

    This person is asking for a split window, panes, as per Word, as per BBEdit, as per any good text editor.

    it’s a highly significant request and anyone with notes taller than a window height would find it a production enhancer.

    Some apps, like adobe illustrator, will let you create a new view, technically shown in a second window, but the second window is not a second file. It’s a second view of one window.

    • Like 1
  10. On 9/7/2021 at 8:50 AM, PinkElephant said:

    They currently keep it in place to avoid a possible runaway action between device and server.

    (Then code a better way to detect possible runaway actions between device and server when actions with greater than 50 notes are selected. And when it does cancel and put up a nice message ... sorry, you selected too many items, try again with half as many.

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