HCTCPurchasingDept

hope this isn't a duplicate post Hello all. I am also in Evernote Syncing Hell. Evernote Business Version 5.6.4.4632 Windows 7 64bit. 8GB ram Revo Un-Install DONE Redownload/Reinstall DONE Ticket #736666 The database will not resync. My internet connection is super fast. I can download the EN application (80+mb) in under 10 seconds. This has beem an issue since last week. Tech support has been useless. Here is a quote of their last response to me on this issue: "Thank you for the logs files. I appreciate you taking the time to work with me as we work through this. This is a bug that the engineering team is working on resolving. I’m not sure when the issue will be resolved, but the crashing is a high priority issue. The best workaround I have in the meantime is to use the web client at www.evernote.com. I’m going to close your ticket. If you would like, I can notify you when your issue has been fixed and scheduled for release. I encourage you to continue updating Evernote as new versions are released. Please keep checking the product forum (https://discussion.evernote.com/forum/126-evernote/) for the latest betas and releases. Regards, Korben D." Unacceptable! The web client, whilst functional, is limited. My workflow is severely hindered by being stuck with it. I would really like someone that knows what they are doing to provide some help with this. I am working to have ENB promoted as the go to place for our company to house and retrieve information. More and more people are opening an account and joining our business account. When they hit a problem like this however, it will kill the momentum I have worked very hard to generate. Please please please please please please please please please please please please please help me!

There has got to be a better way to resolve these conflicts than to just create a duplicate note and place it in a separate notebook. In Google Docs, you can work on a shared document at the same time that other people work with it. Everything changed is seen by all parties in real-time. I do not know what would be involved to implement that in EN, but when a co-worker is working with a conflicted note without realizing it and wondering why no one else can see the changes she has made, EN should take "note". I have setup each of our clients to update at 15 minute intervals instead of the 30 minute default which has helped. It is at best, a work around, not a fix. Here is an option: On the mobile side, this fix might be hard, but on the desktop client, that generally has a 24/7 high speed internet connection, why not send a signal to the client that a shared note is open by someone else (include their name or user id) and at least give us a warning before we change it. EN already puts a little icon in the upper right corner when a note has been changed but not synced. Why not broadcast this information to all the other users if and when they attempt to edit a specific note. I don't know how much of a bandwidth increase this would cause on EN's servers if any but it would at least be a beginning. I guess at this point, I would just like something to tell me that I am about to create a conflict before it happens.

I have search to no avail to find an answer to this question. I am a premium user and am sharing notebooks with my co-workers. I found out yesterday that EN will not let my boss tag a note he created in a shared notebook with a tag that doesn't exist yet. I had to go into the note myself and tag the note. Is this correct? Is there a work around?