chirmer

I just want to mention that this most likely Apple's fault and not Evernote's. Apple has made extensions in Safari very complicated and difficult, and the EN clipper does A LOT. I'm sure it's a bear to get the thing working around Apple's restrictions.

At 90k, you have 10k left before your account caps. This is not recommended. However, a product meant for storing photos has expandable storage offered, so you can upgrade when you need more space. If each photo were 25MB (over-estimate for JPG and under-estimate for RAW, but pretend it evens out), you're currently at 2.25 TB. Evernote will scream a horrible death if you put over 2 TB of photos in it. Evernote cannot do this. However, pretty much every photo backup solution can. Evernote really isn't built for storing large files. I tried storing .AI, .INDD and .PSD files in it as part of my project support and it was a miserable experience. They're slow to load, slow to open, and editing and then trying to save another copy won't add it to the note. You'll have to save it somewhere else and then move it into that note.

Evernote is great at many things, but it is a terrible solution for photo backups. This is not what this software was created for, and it will fight you tooth-and-nail the entire way. You won't be able to batch-edit photos, the 200MB note limit will cripple you, and quickly browsing through your photos will be agony. I'm pretty sure there's an old thread on here somewhere where EN staff outright discourage this practice, but I can't find it for the life of me. Use a tool that's meant for this type of backup. Google Photos, Microsoft OneDrive, Dropbox, etc. all support automatic photo backup services.

Just commenting to say this is still a very, very frustrating problem. I 100% blame Google because across the board they're tanking their products, but has anyone found a solution? Right now I'm just forwarding them, which is fine but not ideal as it doesn't have a link back to the email.

For me at least, I found the Windows client to be difficult to use because of its design. Very little contrast between different sections of the app, the note title text/snippet title text is very small, the thumbnail view's note title overlaps the content, so when the content is text-heavy images/PDFs it's illegible, and it's had this bug for YEARS where certain tags are duplicated in your sidebar tags list if they're used in shared notebooks, with the username of the notebook owner next to them. No way to remove them, no way to hide them, and no other client has this issue. I've reported it multiple times and never gotten a fix. And, the Chrome PDF viewer is an abomination. I hate that thing with the passion of a thousand fiery suns. The Mac client still has the older PDF viewer, and it's so much better.

This has always been one of my personal gripes with how Evernote develops their apps. Specifically, each platform has its own team that, essentially, does its own thing. This leads to wildly different experiences (and apps!) on different platforms. For example, the Windows client rolled out using the Chrome PDF viewer about a year ago. It's nowhere to be found in the Mac client (thank GOD). It's a terrible experience, cut off a bunch of abilities you could previously do (like drag the PDF out of Evernote and into something else). And it's Windows only. You also have apps that look wildly different. IMO, the Mac client has a great design team. It looks nice, it looks like it belongs in macOS, there's pretty solid type hierarchy. And the Windows client... small text across the board, header text is small, the snippet view is unusable when you've got text-based PDFs/images in the note, etc. This was the first thing I thought of when I read this brand refresh. A major aspect of things like this is to get the entire company going the same direction. And when it comes with a brand overhaul (like logo tweaks and such, not just a new slogan), it usually also means a streamlining of the software appearance. I'm desperately hoping that means Mac and Windows clients that look at all remotely like they're the same software.

I have hundreds of tags, and since I’ve used the same relative organizational scheme for 5+ years, I find that I’m perfectly okay without the tag hierarchy on mobile. I know my tags and often search by them instead of filtering from a tag list. However, I am absolutely a firm believer that Evernote better improve feature parity between its apps if it wants to survive, and that means getting hierarchy support for tags on mobile. It also means making the Windows client less of a complete travesty, but that’s a convo for another thread. However, I think tags are still the better choice and that anyone who commits to them and uses them will in fact survive on mobile without the hierarchy. Though the hierarchy is obviously desired and should be implemented.

Your quote of me didn't actually include any text. Was there a certain part you didn't like? Which comment in particular were you replying to?

I absolutely understand this sentiment. I cheered when my work PC got swapped for a Mac. EN for Windows is a much, much poorer experience than its Mac counterpart. I sincerely hope the rebrand comes with an entire overhaul of that platform, myself.

Commenting in a forum to essentially complain with no intention of finding an actual solution, I would argue, wastes more time. I, in good faith, was trying to understand your use case to see if a solution could be found. If you just want to complain that Evernote doesn't have enough notebooks for your liking, then use the search feature, find an already existing request, and voice your complaint there. Or hop into the thread @DTLow linked. To quote Annie Get Your Gun, anything notebooks can do, tags can do better. You can drag notes onto tags, just like notebooks. Except that you can have notes with more than one tag, which is a limitation of notebooks. You can nest tags deeper than you can notebooks. The only things you can't do via tag is save for offline or share. But it's easy enough to create notebooks for those use cases and then store everything else outside of that. You can literally replicate your notebook structure as tags and it will barely impact your workflow. Many have done so, and discussed this in these very forums. What is your reasoning for liking notebooks over tags? Since they are so similar in most regards (except that tags have more abilities), I'm curious why you're so gung-ho. Is it the verbage? The icon? Do you share a lot? Save a lot for offline? I'm trying to understand your use case and trying to help. Because I'm not holding my breath that Evernote will add more notebooks. Maybe they will. But until they do, we're happy to help you find a solution. We're not happy to be your Evernote punching bag, however.

How do you organize your content? Is it possible to create tags for some of the notebooks, leaving notebooks themselves for projects only? I'm a tagger so I have a hard time working with any workflow that heavily uses notebooks as I always want to be able to find a note by at least two methods (project and note type), so I have to use tags by default. But maybe a certain type of notebook could be converted to tags, and notebooks can be saved for current projects only?

Hoping for an update soon for Safari's clipper - still not working here.

Don't even get me STARTED on this bug. I have spent 6+ months searching for an alternative to Evernote because this is rage-inducing. Don't allow us to share notebooks at all if the implementation is going to be this craptastic IMHO. It's terrible. As I said, I've spent 6+ months looking for alternatives, and all I can say is that there isn't one. I have tried everything - even just exporting as PDFs and using my Mac's spotlight search to find stuff, and nothing works quite like Evernote. I have given up the hunt and accepted that I'm trapped in the system. You have no way of proving this -- because it's simply not true. It's kind of a ridiculous claim, actually. Does anything in the entire world work this way? That if 100 people complain and 1 person says it's fine, they go with the 1 instead of 100? No. Because it's kind of ridiculous to even suggest. You just need to accept that not everyone will agree with you. Not everyone has your priorities. Not everyone uses Evernote in such a way that they run into the bugs you do. Sorry, that's life. It doesn't mean no one is listening to your complaints -- it just means that we're all different people and have different needs and wants from Evernote. And stop it with the insinuation that Gurus work for Evernote. We don't. I'd love to work for Evernote -- those employees are guaranteed to be better paid than I am. But I don't. I'm a Super Guru because I commented enough in these forums. That's literally the criteria. Keep commenting and eventually you'll be one, too. Trying to insinuate we work for Evernote doesn't help validate your points -- it just makes it harder to have a productive conversation with you. And anyway, if you took 5 seconds to go through any of the Super Gurus comment history here, you'd see plenty of complaints. Just scroll up in this very comment to see one from me.

If you're so convinced you're right and have no interest in actually learning some perspective other than yours, is it really necessary to post a topic on it here? Forums are for discussion. If you want to shout it to the world and not have anyone challenge your viewpoint, kindly create a blog and turn comments off. Thank you. For everyone else who doesn't have their fingers in their ears: Just because something doesn't have an immediately tangible effect, doesn't mean it isn't bringing good things in the near future. To think that this re-branding, of a sort, is a waste of time/money is to have a very short-sighted perspective. That, or another excuse to complain (which is what this thread reads like). This is a focusing effort for Evernote that has me excited. I have pretty much spent my last 6 months in these forums whining about the quality of the software. As is, I'm sitting here with Evernote syncing and useless, which it's been doing for an HOUR, because I had to duplicate 500 notes due to the inability to change notebook owners. I have more frustrations with Evernote than I can count. Just check my post history. But this rebrand is a sign of possibly positive change. It's an effort from Evernote to have a mission, a focus, and priorities. The company, and its product, have bloated and swelled over the years. We all know this - we complain about it constantly. Rebrands like this often serve 2 purposes: Get the company, and its employees, back on the same train, driving towards the same goals and working on the same priorities. Get the company back in the consumer eye, and to drum up interest so people start using Evernote again (in the hopes of change to come) #1 serves our interests, because it looks like the company's going to tackle its bloat problem. I am hoping, myself, that this means better feature parity between clients, for one thing. There is no reason for the Windows and Mac apps to be so wildly different. Reading between the lines, I think issues like this will be fixed. There will be greater consistency and reliability. A greater focus on core features and getting them right, versus just throwing things in and seeing what sticks. I also think it's to help morale and productivity in-house. I'm curious just how many behind-the-scenes "refreshes" will take place that we don't see. #2 serves the investors and company in that it keeps the doors open. Pretty straightforward benefit, honestly. This is a long game on Evernote's part. I imagine the staff will feel it a lot more than us, at first. But it will give the company a direction - a road to follow. When making decisions based on features, they have a framework for deciding its priority, or whether or not it should happen. Down the road, I imagine Evernote will be streamlined, refined, and a better tool for everyone. If y'all can just stop whining for a sec or to and see

It's July in 2018 and this is still super annoying. I know other Super Gurus are in here who would disagree, but I find it, frankly, a bit sad that this still isn't a feature. I've been an active Evernote user since 2010, active in this forum, but have been off and on with Evernote over the past year because of little problems like this. Except in my case, this is still a major pain in the rump. I don't think it's appropriate to tell people how to manage their information in their use case, either. If people say they want to give people permission to create/edit tags in their Shared Notebooks, trying to convince them otherwise is a bit rude IMO. They know their use case best. It reads like we're trying to say Evernote shouldn't have notebook function at all because we find Tags the best way to organize information. It's our database, to pollute or organize as we see fit. And I simply don't find "we designed it this way on purpose" a reason to stop having a conversation about this very needed feature. I honestly can't use tags in my account AT ALL because this "feature" is so broken. I've got 3 different versions of essentially the same tag from different shared notebooks with different owners. Instead of just being able to do a tag:tagName search or click the tag to find things, I have to remember that there are all these different tag versions floating around and to look in each one. Pretty useless. The fact is, this "feature" cripples tags across the entirety of Evernote. Let us make this a permission setting when sharing a notebook. If you don't like it, you don't have to use it. Of course, it's been 7 years, so I have 0 hope of it becoming a feature. I'll just continue to migrate my shared data out of Evernote, because this cripples my entire account.

Yeah, it really sucks. I am willing to put up with small glitches and bugs. I run betas knowing this will be the case. I do it because I care about making the product better. But this PDF viewer has been a steaming pile of you-know-what since they rolled it out with ZERO warning, and not. a. single. peep. has. been. said. to any complaints or worries. Features that many users each day have been removed without even an acknowledgement or reassurance they're working on bringing them back. Nothing. And then they broke all drag-and-drop to boot. Awesome. The company is headed a direction I no longer feel fits what I'm looking for in software. Every ad for Spaces in Evernote Business I get in my software that's rapidly removing its usable features is a slap in the face. It's so frustrating, because each beta is a small burst of hope that they've fixed it, which is promptly dashed. Or made worse, like in the current beta. I give up. I will miss Evernote. I'll miss the forums, though I'll probably still lurk to see if they ever wise up. But life is too short to deal with this. I've found a decent alternative and I'm slowly moving away. When I finally cancel my Premium membership, I won't be back.

This whole issue would be fixed if Evernote acknowledged that implementing Chrome's PDF viewer was a terrible decision and fixed it. But they won't. Because they don't care. I've used Evernote for 8 years. My entire method of using computers is based around using Evernote. I love this app. But I quit. Evernote doesn't care. They don't listen. I've been barking about this in the beta threads for months and they have fixed nothing. Nothing. They won't even respond to comments bringing it up! So I'm done. Goodbye, Evernote. I'm tired of the bugs, I'm tired of new "features" being introduced when game-stopping bugs still exist. I'm tired of the apps being wildly different across various platforms. I'm tired of this whole freaking charade. Evernote, you've lost a dedicated user. I have spent countless hours in these forums helping users, reporting bugs, and in general evangelizing for your app. For Pete's sake, I bought one of your overpriced t-shirts. With my own money. Because I wanted to wear your logo out in public. But I'm out. Goodbye, and good freaking riddance.

Ah yes, the duplicate tags. IIRC, there's a setting in Evernote (I believe it to be under Help, if you hold down the Control key, and then Delete Unused Linked Tags) that got rid of my duplicates (where my tag, say "SRC", has 112 notes, but my coworker's tag "SRC" has 0). I still am not sure how we ended up with duplicates. Oh, well. The forum censor is our own little Mad Libs game, I guess!

The issue with this is that we can't change notebook ownership. I'm the creator of a notebook because I was the first to download Evernote. But I'm not my department's supervisor. So my supervisor has to submit tag requests to me because we dumped everything in the notebook and now want to make her the notebook owner. We have to create a new notebook and swap everything over to that just so SHE can be the one people request tags to. It'd be really nice if Evernote used the permissions it has in place. IMHO, if someone has "Edit" permissions on a notebook, they should be able to add tags and have them show up. If someone will really ***** up the organization of the notebook, give them "View" permissions. We are three people who are really struggling to coordinate our junk in Evernote.

Er, I signed up for Evernote and then forgot about it for a few years (was in college). I only used it about 6 months again before going Premium in 2013. Also, I never whined about being entitled to features while using the free version. I took what I had offered to me and was happy for it. I also never said everyone should convert to the paid version - they just shouldn't whine when features get taken away from users who aren't converting to premium. Gosh, reading comprehension's gone down in these forums as of late...

I won't presume to know why Evernote hasn't implemented this yet, because I don't work there. For quite some time, the Evernote text editor handled lists pretty stinkily. People complained and complained, saying "it needs to be fixed, why hasn't it been fixed yet?!" when it turned out they had to completely rewrite the editor to make it work. So something simple, or seemingly simple, took quite a bit of work to enable. Perhaps this is the case here. But here are my thoughts. We get a recent price hike. Free users are limited on the devices they can use (as in, limited on how much data they can pull from the servers at one time). Perhaps this is on the table? Fewer free users pulling data means more bandwidth for paying users. More bandwidth for... say... not downloading all notebooks locally. Just thinking out loud... but the first thing I thought of when I saw the free user device limit was freed bandwidth. I wonder what that will bring...

I'd imagine you'll see perks soon in infrastructure. I wouldn't lose hope yet. If it means faster syncing, bugs fixed quicker, and more features rolled out, I'm happy to fork over the money. Those things take time and don't show up the very day they're bought. If in six months or a year we don't see an increase in perks, then I'll be right there with you.

I'm curious who said that because it wasn't me, which is who I'm sure you're targeting. It's just simply. not. what. I. said. I'd love to see where Evernote staff explicitly stated that, as you put it in quotes. That means they literally said that. Maybe they said it in the official thread in the forums, open to anyone's comments? Maybe they said it in one of the many staff replies in the thread that they're obviously reading, as they have replied? Of course what you've said is just not true. You are perfectly able and supported in expressing your opinion. Many posts in the original thread managed to do so in a productive, professionally critical way. But most are just whining, which helps nobody. Am I thrilled about the price hike? No. Am I going to whine about it? Also no. I'm involved in Evernote, and I'll be even more involved now that more of my money's heading there. I've voiced criticism in the past, too, as much as I love Evernote. But whining isn't criticism. It's just whining. It's not, though, because you're making the assumption in that analogy that what Evernote is asking for is ridiculous. We just don't know that. Obviously, they had to know making this decision would have blowback, and they weighed the risk as less important than the reward. So don't you think maybe they're going to spend the money well? If they came out and said, "we're going to spend this on engineers and upgrading the servers so everyone's experience is faster, more reliable, and we get more updates pushed" then no one would complain. They could very well spend this extra money on those very things. So I think it's a bit presumptuous to assume Evernote's doing it to be selfish. There's just no evidence of that.

1. Er, no. Not what I said. Maybe try again? Also, I never said I wasn't comparing. I actually said I was comparing. Just not what you said I was comparing. And I'd know, because I wrote it. 2. Nope, strike two. I implied that you get a lot of features from Evernote for a price cheaper than Netflix. I'm trying to figure out what posts you're reading to get these conclusions, because they're surely not mine as that just doesn't logically follow. I didn't say or hint at any of that. I'm not sure how to continue a conversation where one side writes "tomato" and the other reads "applesauce." I "seem to assume" nothing because you can't seem to read my posts for what I'm actually saying. You're projecting onto others your indignance that people don't mind Evernote's price increase while you do. I mean, seriously. I never mentioned people moving to OneNote. Ever. Where did you even get that? Your projections. Your assumption that Evernote is making this price hike to ***** the customer is so far beyond logical business practice it's just ludicrous. Evernote is nothing without the consumer. They made a decision that they think is wise for their business. Losing customers isn't wise for their business. So, surely, one would think, wouldn't one, that they thought of this? And weighted it against the benefits of increasing the price? Maybe they need more engineers. Maybe they need more support staff. Maybe they need bigger servers. It seems pretty illogically presumptuous to act like Evernote did this to spite us. Logic just deems that nonsense. I also have no issue with people who can't afford it. To copy and paste something I've said more than once in this thread but you seem to have skipped over: I don't know how to say that any simpler. To say I'm saying anything other than that is just falsehood and wasting everyone's time. So, let's move on, shall we?

It's actually not meaningless at all... you can compare any two things you like. I didn't just compare cost in general, so I'll clarify a third time (goodness). I compared value vs. cost. Many people easily pony up $10/mo for Netflix but a productivity tool that has a plethora of features is morally delinquent by asking for a measly $8/mo? That's the point I'm making and I'm kinda getting tired of making it, so this will be the last time. I never said everyone has to find value in Evernote's service. I never said everyone has to use all of Evernote's features. I simply said that the people who claim Evernote should be ashamed for asking for more money for what they offer is ludicrous. They offer an incredible amount. $8/mo is still a deal, if you want and use what they offer. That still ignores the fact that the cost per user can be drastically different. Which is irrelevant to the point I was making in the first place because I didn't compare the cost of running the two. I didn't equate the cost of running Evernote with the cost of running Netflix. I didn't equate the two services as being offering similar features. I simply compared willingness to pay a certain amount for one set of features against the outrage at paying a smaller amount for an even greater set of features. I also never equated you as one of the freeloaders leaving. I never, in my post, targeted you. You said you upgraded to Premium, and I was talking about the free users complaining and leaving, so why would I have been talking about you? I was simply discussing the repeating trend of New Pricing/Feature Change for Free Users → Whining, Kvetching, and Threatening to Leave/How Dare They Want Money for the Service I'm Using for Free?! → Sticking Around Anyway that happens every time there's a change like this. As is evident by the 50+ pages of whining going on in the announcement thread