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BTonkin

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About BTonkin

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  1. Yea premium user for years now and I get this: Hi there, My name is Brittany, and I manage the support team here at Evernote. I wanted to let you know we are currently experiencing a higher than normal volume of requests. The average wait time for a response is currently 10-12+ days. Please know we're doing our best to get back to you as soon as possible. Since new the evernote everything went to hell. Syncing issues on my mac and windows computers. And now I can't even export my note to get the hell away from evernote. Pissed off customer now, been a user since evernote
  2. Yes thank you for the update and the quick response when I first asked about PDF's to now with the update. Thanks EverNote
  3. Options are always nice as long as one of them are for single page PDF please. Also thank you for the fast responses from Evernote.
  4. I scan a lot of single page documents (Bills of Lading, receipts, one page contracts, etc.) into a pdf, i sure do hope that you guys change this to do single page pdf's. I scan them then fax them or email them and the receiver needs them to be a pdf file.
  5. I have noticed that sometimes the scan is a .jpg and sometimes it is a .pdf, why is this? Also can it be set to only make PDF's? Thank you
  6. Support was working on issue and they couldn't figure out the problem, (they said "It had us scratching our heads") but after I updated to Maverick yesterday on my iMac, evernote started working fine and the problem went away.
  7. Way over 48 hrs for me and still not fixed, oh no i'm not perturbed..........
  8. Wow some GM you are, but then again i see you post alot just so you can here feel important.
  9. You mean the ticket number I didn't have, thanks for all the doubt forum users........
  10. So a evernote employee says theres no ticket......see what i mean by lack of support. I have a ticket and replies already.
  11. LOL...Not even going to reply to that Burgersnfries....evernote support knows....i don't have to prove nothing to anyone here, sorry i even posted here. This is my last statement here. I posted here just to let people know that as a premium user and now for a few weeks a business (my business) user that the support i have gotten from evernote support, not here in this forum or other users is very poor. I have paid my yearly dues for evernote and my monthly dues for evernote business and i expect support. You can play on my words about emailing or whatever but evernote support has my ticket num
  12. This isn't evernote support so why would i post my ticket number here. I was just, never mind i see now that if you let people know about the lack of support from evernote, not evernote users, you get bashed on and excused of just making it up but evernote has my ticket number and thats who needs it. sorry to try and let people know the lack of support from evernote. I never said anything bad about evernote the program or its users, just support.
  13. Ok I was just letting people know that i service which i pay for is not supporting their product as advertised. I wasn't asking for support from users. Support should come from evernote. Not writing negative things, just facts from my experience.
  14. not asking for support from users, evernote should be giving the support. Isn't this a place to let people know the lack of support from evernote also? Or is this forum only for the positive things about evernote.
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