ConfusedCupcake

1 hour ago, Dave-in-Decatur said:

@ConfusedCupcake, can you tell me how you get images side by side? I also just downloaded 10.77.3, and I see the fixes--but I have no practice at putting multiple images on a line, and I can't figure out how to make it work. Seeking instruction, in remote possibility I need to do this.

I just drag and drop the images next to each other.

Also deleting any space between images will automatically put the images next to each other.

Though this is only on desktop, I've never gotten my images to display side by side on mobile.

Oh thank goodness, everything is back to normal.

I had to download it from the site since "check for updates" didn't find any new versions 🤷‍♀️

here's the link to their download page 😄

https://evernote.com/download

I got a response to my request from Evernote, according to it they are aware of the issue and are investigating it. I do not know if this was just a copy paste response or if they really do mean that they are looking into fixing it, but it's something. 🤷‍♀️

38 minutes ago, Dave-in-Decatur said:

Clearly this "improvement" has not caused problems for everyone, but for those who are negatively affected by it, it seems pretty disastrous. You can let them know at  feedback@evernote.com.

Yeah, it really is. I'll send them an email in hopes that they will actually read it and maybe even consider fixing it 😭

3 minutes ago, Dave-in-Decatur said:

@ConfusedCupcake, sadly, it seems to be a "feature," not a bug, meant to enable the aligning of individual images left, center, or right.

I... I really, really, really hope this isn't the case. Or at least I hope that they will include a way to put images next to each other like we used to be able to 😭

If this is really how it's suppose to function, then it's probably the worst update I have ever seen. I know this won't affect everyone, but it really messes my notes up. I do not understand what they were thinking if this is how it's supposed to function. 😭

Unfortunately contacting support really hasn't helped at all for anything I have ever reached out to them about. I have made a report for this problem and so far they are ignoring the request.

I just don't understand how they could push an update with a pretty big bug and not realize what they did and not bother to fix it or even acknowledge that it's a problem. I get that the staff apparently never bothers to read the forums (though they really should), but it also feels like they never bother read their support tickets. (or when they do reply it's a stock copy paste answer that covers things that I had already told them I had tried; so they clearly didn't really read what I wrote.)

I hope this is a bug and that it gets fixed. After the update I can't put images next to each other and it messed up all my notes. (all these photos were next to each other instead of in their own row.)

Also just to add, it's like this on both Desktop (Windows 10) and Web (in Firefox)

5 hours ago, Stacey Harmon said:

I recently reported it and got back that this is something that are working on. I certainly hope we see a resolution soon. 

Wait, they are? When I contacted them they just told me they couldn't replicate the problem and were closing my ticket 🤔

Well, still good to hear that they are working on it. 

Over 2 years and this is still a problem. Not only that, but when I contacted support it took them over a month to just tell me they couldn't replicate the problem and were going to close the ticket. 🤦‍♀️

Please, please, please add the ability to select what image is used as a thumbnail to Evernote.