The primary problem is that when I click on a notebook, including All Notes, in my Windows 10 Desktop app, the notes don't display and I can't view or edit them. I can see all the notebooks, but not the notes within them. The notes sync, and I am able to use the web and android apps but not the desktop app. I have tried:
turning the laptop off and on again 😀,
logging out of Evernote and logging in again;
switching from New to Classic viewer and back again, and
uninstalling and reinstalling the app.
The secondary problem is that I tried unsuccessfully to get a ticket at the help desk after creating the activity log and screen shot so I've attached them here. I'm very grateful for any help.