John in Michigan USA

Thank you for adjusting the terminology and calling these "previews" or "pre-Beta" instead of Beta. It is a small thing, but it does show that you (eventually) listen to feedback that I and others left some time ago...

Let's trying pinging @Shane D. he is often able to fix problems with the customer support systems.

Win 7, EN 6.24.2.8919 (308919) Public (CE Build ce-62.6.10954). Same as OP. Note history is intact and notes are viewable, but clicking import does nothing.

Alternate sources of unofficial, possibly insecure apk's. I extracted these from past posts to the EN forums, so these are links that EN users have used successfully in the past. YMMV. https://www.apkmirror.com/apk/evernote-corporation/evernote/ (scroll down to bottom) https://evernote.en.uptodown.com/android/versions

I just updated to EN for Android 8.13.2 and it broke saved searches (again!). I get out of date results. Pixel 2 XL, Android 10. I've tried the usual work-arounds like re-starting my phone, re-installing EN, un-syncing my notebook and re-syncing it. The problem goes away for a little while but inevitably re-appears. I was running 8.12.x (I forget the exact version) for months without this problem. Could someone from EN please post a link to an *official*, evernote-hosted copy of the .apk for the final release of 8.12. I am aware of services like filehippo https://androidapksfree.com/evernote/com-evernote/ that offer apk's for previous versions, but I have no way of knowing if they've altered the app. Thank you.

This happens to me about every 2-3 months (that I notice). I currently 3,800 notes and I use Evernote all day, every day, so if it was happening to recently used notes a lot, I would have noticed it. Still, I worry that it happens to older notes and I don't notice. If it does, there's always note history...although the same bug that messes up the note could also mess up the note history. For this reason, I keep Evernote synced to three different PCs: the one I use all the time, and two others that I sync 1/mo or less and at different times. This means that at any time I have two snapshots of how my notes looked in the past, that doesn't depend on the Evernote server database. Finally, I save a copy of my Evernote database about 4 times per year to encrypted cloud storage, so I have that as a backup as well. Always do your own backups to local storage and to something outside of the Evernote system.

Looks like the 😧 emoticon has at least two possible meanings: https://en.wikipedia.org/wiki/List_of_emoticons#Western

Good job documenting the bug! What about using the Evernote Web Clipper instead of Windows copy-paste?

You're right about the <a> tag. I'd forgotten that <a> is a non-void tag, even when it doesn't have the href attribute. If they ever update that part of the exporter, which is unlikely, they should probably make it output <a id="407"></a>

Ideally it should validate, but, lots of html, xml, or in this case enml doesn't validate. It is a pervasive problem. Most browsers and parsers are tolerant of this, been that way since Mosaic. the name= attribute I believe is defined in enml but not in html The EN exporter appears to have created a typo, <a name="407"/> should be <a name="407" /> then it would validate I think.

I was able to forward emails to Evernote as recently as 6 days ago. If you think the complexity of the original email is the problem, you could perhaps isolate and reproduce the problem. For example, make a copy of the original, then modify the copy to remove all attachments, perhaps even convert it to plain text instead of HTML, then forward to Evernote. If that works, you would then repeat the process, each time modify the copy less, until you discover which element of the original email Evernote has a problem with. Then you could take this information to Evernote support and tell them, hey, I've isolated the problem and can reproduce it, now you have to fix it. However, even if you do this, I am not sure Evernote will fix it. They still offer the email to Evernote service, but improving it isn't a priority for them.

@Tony Mottaz I know of no option in the Clipper or EN client to put the URL of a clipped page automatically in the body of the note. It *will* automatically appear in the URL field of the note's meta-data. If you want it in the body as well, you could do that with only a few extra steps. Copy the URL from your browser's address bar, which you can do before you open the clipper or while it is open (in Chrome on Windows at least!). Then paste the URL into the "Add Remark" field of the clipper dialog. I've marked that with a red arrow in the screenshot. This will make the URL appear at the top of the main body of the clipped note. I suppose there might even be a way to fully automate this procedure using Filterize or IFTTT to grab the URL from the meta-data and insert it into the note itself...I'll leave that to you to investigate.

Does this only happen with links to Google Drive, or does it happen with other types of links to Google? How about links to non-Google sites?

It could also be the case that the code that interprets your search string in on-line mode is different than the code that does it in off-line mode. Just a guess, but it might explain at least some of this behavior. Evernote is working towards a more unified code base, so perhaps this issue will be addressed as part of that effort.

Good job documenting this bug with steps to reproduce. This may be a new bug, but, these types of bugs have been part of Evernote for 5+ years, persisting through multiple versions of the editor. Having an editor that reads your mind and anticipates what you're trying to do is great...when it works (like Google Docs, or MS Word, for example) and when Undo works properly so if it guesses wrong you can recover and do what you really want. With the EN editor, neither of these things have been true for a long time. At this point, they should back off and just have a early 2000 style editor in which every key press does the obvious thing (navigation, formatting, or characters) and it doesn't try to help you with too many shortcuts/autoformatting/AI/etc. nonsense.

Also (if you haven't uninstalled) sometimes powering off and powering on your Android phone or device can make the difference. I would try this before re-installing! ...but yes, sync sometimes gets "stuck" and it can be very frustrating. This is a known issues that has been reported to Evernote for years. There has been some improvement but it still happens. Usually resolves itself after a couple of hours, sometimes takes a restart, occasionally takes a day or two.

@TechPerplexed Just wanted to add a big THANK YOU for returning to post your experiences after the switch! Considering Joplin myself.

@Narnk Windows itself offers ways to customize that title bar. You could probably make it smaller. You might even be able to turn it off? These settings would probably effect all Windows programs, it may not be app-specific. Try: https://support.microsoft.com/en-us https://docs.microsoft.com/en-us/ look for "technet" and "MSDN" aka Microsoft Developer Network. I can't give you more specific URLs as Microsoft is apparently re-branding these services and their web address.

Thanks @johnkitchen that's exactly what I wanted - a link to a version published by/hosted on their site. Others - am aware of FileHippo and similar, but they could inject all sorts of malware in their downloadables 😞 Sure, the Windows installer checks the code signature at install time but I've heard of ways for third parties to "defeat" that. So it is nice to see EN is starting to recognize that their product is too unstable not to offer an official way to roll back to a previous version. Perhaps Evernote could (please, please) make a permanent, official source for a reasonable number of past Windows versions, plus the .apk's for Android and whatever iOS uses. Maybe @Ian Small or @Shane D. can help with this?

Find the spot in a text file where EN puts the funny char. See what is there. Some text files use plain ascii, some use various extended character sets. EN import handles some special characters but has probably not been tested vs. all possible special characters. If this is the case, edit your text file and eliminate the special characters by hand, or, use your text editor to convert to a simpler format or simpler character set. You'd have to experiment to see what works. Rarely, garbled text could be due to failing media or a bad USB cable or similar.

@johnkitchen care to post the steps? Well really all I care about is the link to the previous version :-)

So the email itself (plus attached PDF) is generated and sent from the printer? Try setting the printer to email to your personal email account, see if the email and attachment looks reasonable. Can you reply to it? Does the reply land at my.personal.scanner@gmail.com? Make sure the printer's email from: address and SMTP server is legit, not just from Google's POV but also from your ISP's POV. If it is from a gmail.com address, but uses a non-gmail client or non-typical routing/IP addresses, Evernote might think it is spam. These are the gotchas I remember from setting up my printer 1+ year ago to scan into Evernote via the EN email gateway. My ISP was very picky about POP/IMAP/SMTP clients like Outlook (free version) that send via 3rd party (e.g. google in your case) SMTP servers. I ended up having to use the email system provided by the ISP to create a new mailbox just for the printer.

Great job with the details and problem isolation. A couple of thoughts: So the problem started with a working copy of EN. First error message was when you tried to upgrade? After the initial problem, before you manually removed EN, did you try to uninstall EN using the uninstaller? It sounds like you did but wanted to be sure. When you wrote, "It is a serious bug in Evernote introduced in 2015 or even earlier" you say 2015 because you searched the support knowledgebase and forums here and found problems similar to yours that date to 2015? You weren't running any EN versions from 2015 were you? The problem could be that EN installer doesn't deal with non-default TEMP folder location, or, that it uses a depreciated method of discovering it (like looking for TMP or TEMP environment variables or similar). If so, it seems like an MSI bug, not an Evernote bug, although it could have been caused by something Evernote did wrong when they built the most recent install package. I haven't upgraded to Win 10 yet so I can't be more specific. Can you try setting your TEMP folder back to the standard location? Can you try installing the previous version of EN for Win? I think there are sites that archive those, if EN won't make it available to you.

Just wanted to add praise to @Wai the original poster for including version details, exact steps to reproduce, expected vs. actual. And praise to the other posters for confirming this bug/unexpected UI change is pervasive. Even though there's no fix yet, this post has helped me (and others I'm sure) who depend on reminders keep our sanity. Thanks!

On an Android (or any) phone or tablet, I would think cut and paste is easier than drag and drop. I'd worry that during the tap-move-release gesture that I'd mess up the selection, or release at the wrong spot in the destination window. I see this as a built-in limitation of the touch screen interface itself, rather than an Evernote problem. But maybe I don't understand what you're trying to do? Can you make a video of what you're dragging and dropping in Windows?