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About DBShort

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  1. Still waiting for Premium upgrade… Submitted all requested material - iTunes receipt, order number, invoice number, activity log, user name, linked email. Still no upgrade... Ticket #: 16051-163282
  2. Tried upgrading to one year Premium this weekend, in-app purchase from iPad, same issue. Tried upgrading from my iPhone and was charged again... Still not upgraded. Every time I open EN on iPad or iPhone, a window pops up asking for my Apple ID. Please help resolve these issues: double charge on my iTunes account, upgrade not going through, and the Apple ID repeated request bug. Ticket #: 16051-163282 Order numbers: MHBH4WL9KT and MHBH4WMFF1
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