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About FlyingGirl

  1. I got it! I received a response from support and will repost it here. It worked for me. I did have some data that I'd updated on the device, but I was able to follow the steps to find the note that hadn't synced yet and post it via the web interface. One change to his instructions were that on a windows device I had to go to a slightly different folder: "\Internal Storage\Evernote\someFolderLikeUser\notes" The notes are in folders with cryptic names, so it is a bit of trial and error to find the correct one. Email response to follow: Dear Valued Customer, We're sorry you're having issues with Evernote for Android. To get your Evernote client functioning as soon as possible, please sign out of your account in the upper left and wait for it to close completely. Reboot your Android device and sign back in to Evernote. However, this will cause you to lose any changes that have not yet been uploaded.* If you're still experiencing issues, we believe that reinstalling the latest version of the Android client may address your issue. Please uninstall the Android client Reboot (power cycle) your device. This will remove any unsynced notes, so be sure to save any important unsynced data first*. Visit the Android Market and search for "Evernote" to download and install the latest Application. Please let us know if you have any further issues. *If you are an advanced user, you may preserve your Pending notes by performing the following steps: Mount the SD card to your desktop computer and look in: /sdcard/Evernote/notes/. You'll find a series of subdirectories containing HTML versions of your notes with .enml extensions, as well as images, audio files and any attachments. You can copy this folder to your desktop computer. You will need to rename the .enml files to .html first, then you can open them in your browser and "Clip" them into Evernote. You can copy the image and audio files directly into the desktop version of Evernote. Let me know if you need any other further assistance. Thanks. Jack Evernote Support
  2. Thanks for the response. No I didn't get a ticket number. I'll try the support page.
  3. I just got a new tablet running Evernote 4.2. I'm having troubles with logging in on this device. I've changed my password and was able to sync just fine earlier today. Now I'm getting the error: "Login Error: A problem was encountered while communicating with Evernote. serviceUrl is null" My phone can still sync and I can login online, even online from the tablet, just not in Evernote itself. Please help! I did attempt to submit a ticket from the tablet, but I'm not sure if it went through or not since I can't get logged in!
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