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Showing content with the highest reputation on 10/15/2019 in all areas

  1. 4 points
    Hi Everyone - Following up on on my post from Thursday night... We snuck in another build/review cycle over the weekend when our QA team, who have been continuing to validate our candidate releases over the past days, found a bug that merited our holding the release. As of this moment, Apple has approved that most recent build and we have released it to the App Store. As you may know, it takes a while for builds released to the App Store to propagate through to global availability, so we anticipate that it will be visible to all of you by Tuesday morning, likely at this URL: https://apps.apple.com/us/app/evernote-web-clipper/id1481669779?ls=1&mt=12 If you are a Safari web clipper user, our marketing and customer support teams will attempt to reach you directly to inform you of the release. And there will be follow up communications tomorrow detailing the complete list of the features in (and not yet in) this first, reduced-functionality release of our Safari 13-compatible Web Clipper. I apologize again for our taking this long to get to this first release. We will be continuing to push on our end, working to fill in the remaining gaps and fix any bugs we discover until we once again have a full implementation of the Web Clipper in Safari. More info on those subsequent releases to follow in this channel when we have something useful to say. ian
  2. 4 points
    Hi All, If you’ve updated your web browser to Safari 13 The recent Safari update removed Evernote’s Web Clipper from your list of extensions. To fix this, please install the latest version of Web Clipper today. This update restores Web Clipper to Safari 13, and is also backward-compatible with most previous versions of Safari. The update includes primary features such as saving screenshots, adding bookmarks, and clipping web pages. But in order to get a Safari 13-compatible version of Web Clipper to you as soon as possible, we’ve had to prioritize features, which means a few features aren’t yet ready. Below is a summary of upcoming releases to get you back to a fully-featured version of Web Clipper as soon as possible. Release 1 (current release, available Oct. 14) The following features are included in this release: Support for all primary clip formats: Article Simplified Article Full page Screenshot Bookmark YouTube (custom clip) Amazon (custom clip) Annotating clipped content Switching between dark mode and light mode Release 2: In addition to the features listed above, this release will also include: Clipping PDFs viewed in a browser Smart filing and tagging Using Web Clipper in the contextual menu (aka “right-click menu”) Logging out of Web Clipper Switching between multiple accounts Release 3: This release is planned to go live before the end of October. This will be our full-featured Safari Web Clipper extension release and it will restore all functionality, including popular features such as: Web Clipper keyboard shortcuts “Custom clips” (specialized clipping on sites such as LinkedIn, Twitter, Yahoo, and more). You’ll be notified automatically (through the Mac App Store) as updates to the Safari Web Clipper extension are available. If you have NOT installed Safari 13 You can keep using Web Clipper in its present form and wait for the full-featured Web Clipper extension update. However, if you choose to update your extension now, you will ensure compatibility with macOS Catalina and past/future versions of Safari. We apologize for any inconvenience this may have caused you, and appreciate your patience.
  3. 2 points
    Hi All, We wanted to provide some clarification regarding changes to how Dark Mode is handled for Evernote for iOS 13. If you’re still on iOS 12, you can enable Dark Mode via the in-app settings in the Evernote App for iOS. However, for Evernote on iOS 13, Dark Mode settings are only accessible via the iOS level system settings. To enable Dark Mode for Evernote for iOS 13, please see the following information below: When you enable dark mode on your iOS 13 device, Evernote will automatically switch to the dark color theme. To enable dark mode on your iOS device: 1. Open the Settings app. 2. Tap Display & Brightness. 3. In the Appearance section, tap Dark. (Note: Switch to the Light appearance in your device’s settings to disable dark mode.) We’re still investigating ways to optimize Dark Mode in future updates, so please feel free to reach out via DM if you have any questions, or to start your own thread if you have any feedback! P.S. - Don't forget, you can add a Dark Mode toggle to your control center to more easily enable/disable Dark Mode theme: To do this on your iOS 13 device: Tap on Settings > Control Center > Customize Controls From the Customize Controls screen, tap on the “+” button next “Dark mode.” This will enable the dedicated dark mode toggle on your Control Center for easier access.
  4. 1 point
    I have a note created on Evernote for Windows, to which I made a trivial edit on Android and immediately the note failed to sync and went read-only so I couldn't even edit and try again. In the process of creating a support case for Evernote, I enabled single-note error log uploads and created a log for this note. Within that single-note log I found this gem of an error message: Event - Note[isLinked=false,contentClass=0] @ 285 15:40:18 Event - NOTE UPLOAD:: server error = BAD_DATA_FORMAT, NoteAttributes.contentClass note updated = 1570919544806 isLinked = false @ 285 15:40:18 Event - Note[isLinked=false,contentClass=0] @ 285 15:37:18 Event - NOTE UPLOAD:: server error = BAD_DATA_FORMAT, NoteAttributes.contentClass note updated = 1570919544806 isLinked = false @ 285 15:37:18 The log also included a copy of the "enml" file, which is the Evernote internal XML. I checked that file for any odd tags and found nothing, however I did notice that the note contained a copy of Unicode non-breaking spaces instead of the usual spaces. Those were probably left over from a copy/paste at some point. It wouldn't surprise me if Microsoft Word were somehow involved, since it seems to really enjoy destroying perfectly good text. In any case, I made a copy of the note, replaced those non-breaking spaces with normal spaces, and was able to make the same edit on Android and successfully sync the note. So if you see that error, perhaps check your note for any odd Unicode characters-- it may save you some time and effort.
  5. 1 point
  6. 1 point
    Hi All, We've released an updated version of the Web Clipper. Learn more here:
  7. 1 point
    Thank you, you were both right, I was logging in with the wrong user id, it's all sorted now, phew!
  8. 1 point
  9. 1 point
    Web Clipper seems to be up and running again as of 15/10 1pm UK time. Re-installed from Mac store to Catalina/Safari and seems to be working fine.
  10. 1 point
    Thank you, somehow I overlooked that option.
  11. 1 point
    Cool! That is good news about the PDF format. And, thank you for the information/link on, "How to create import folders in Evernote for Windows". Thank you very much!
  12. 1 point
    I was able to download the clipper at the link you posted just now (Arizona, US) so it should be live for everyone in the US market.
  13. 1 point
    Tab alignment is definitely an important feature for word processing
  14. 1 point
    There are more options in that menu that you might want to change - you'll need to have 'show advanced options' (bottom left) ticked to see all of them...
  15. 1 point
    I emailed myself the log file and did a search for "size". Found it! The title of the item was there, so I went back to my phone and searched. Sure enough it was in the trash and contained a bunch of photos I had taken. All the photos were related (subject-wise), but I don't recall trying to sync them to Evernote. In the future a better search term might be "refusing to upload"
  16. 1 point
    Have you taken a look at the activity log to see if the note is named there? Under Support under the account icon.
  17. 1 point
    There's an apologist in every crowd. There aren't just two options. But yes, given the state of the Evernote clients (lack of significant new features, inability or unwillingness to fix longstanding bugs which are not easy to report given the incompetence of the "Evernote Help and Learning" team), preparing to leave the party seems wise.
  18. 1 point
    That's very admirable, but, I paid for web clipper function as advertised, namely on Safari. If this were a professional outfit they would: 1. Have given long standing, loyal users that the service was about to be withdrawn. 2. Given a definite time frame for when the service would be re instated. 3. NEVER had allowed it to happen in the first place. Evernote is toast!
  19. 1 point
    This is a large reason why I avoid using the web client. My structure and daily workflow revolves around my tag hierarchy. Bringing the tag hierarchy into the new web client would be where I would cast my vote for priorities if anyone at Evernote is reading this.
  20. 1 point
    Yes, it is extremely worrisome. The CEO Ian Small is obviously a nice man, but I have always viewed their claims of "fixing the basics" with suspicion since the evidence is scant. The fact that they had a year to fix the Web Clipper extension instead of waiting until the last minute speaks volumes. Other longtime outstanding bugs (such as the Spotlight Importer crashes in Evernote for MacOS, not seen as a priority according to tech support) remain unfixed as well.
  21. 1 point
    It's off topic for this topic, so best to start a new discussion I'm willing to help with the script development; my post included the commands for creating a note I posted scripting documentation at https://discussion.evernote.com/topic/112316-scripting-on-a-mac-applescript/
  22. 1 point
    While this issue is a PITA it's easily overcome by just using another browser. I'm pretty sure most of the people complaining here already have another browser installed given how many organisations can't seem to write code that works with Safari anyway. It's not exactly the best browser in town, IMO. With that said. I expect a good portion of the rage here is tied up with this being yet another example of the type or inexcusable BS that Evernote users are constantly having to endure ... just another straw breaking the camel's back after it's already been broken countless times before. How many workarounds should Evernote users have to implement for a product that many of us are paying a fairly decent subscription price for? .... NOT THIS MANY. It's really hard to imagine any legitimate excuse that two long established organisations like Apple and Evernote can't get their act together to prevent this type of stuff. It's not like this is the first upgrade to a browser. I simply do not buy the App Store is a "black box" line. If that is the case, then get on the job sooner and build some contingency into the timeline - It's called Project Management 101. I am now wondering what Evernote surprises are lurking in MacOS Catalina for me. @Ian Small you've been at Evernote now coming on a year I think. I can see that you are genuinely trying to get the house in order there and I really appreciate your approach of being much more open with us than your predecessors who were, frankly, MIA when issues like this occurred .... As far as challenges go, you have taken on a biggie ... I really hope this type of stuff ends soon ... and I really hope that much talked about major upgrade to Evernote is also not far away because I think the wagons are circling judging by the angst in this thread.
  23. 1 point
    Hello, In evernote web there is a non intuitive behavior. In the clients, I can click on the notebook name and I can change the notebook of the note. In Firefox for windows 10, when I click the notebook it simply refreshes the page - this should not happen. For moving to a new notebook I need to go to the 3 dot menu, and select move note - an extra click. But also, the list that appears are all my notebooks without their stack, meaning a big confusion when i have 200 notebooks (I dont use tags). Also, the text is very hard to read in the note list because it is grey and the font is not very easy on the eyes. Check the last updated text on the screenshot.
  24. 1 point
    Is this a question of being intuitive, or learned behaviour? I do agree that the notebook functions should all be located at the same spot. I shouldn't have to go looking for three dots. I'd prefer a dropdown list next to the notebook parameter; similar to the tags No problem with "Move to Notebook" being one of the list items Filter by notebook should be one of the list items >>i have 200 notebooks (I dont use tags) Not the best practice for this service
  25. 1 point
    Yes, I agree with all of this. I'm using the beta Web editor, and it took me forever to find where the function to move a note to a different notebook was hiding, in the 3-dot menu.
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