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Showing content with the highest reputation since 06/17/2019 in Posts

  1. 5 points
    Hey All, There are so many things you can put in a new note, it’s hard to know where to begin. We’re working to change that. In this installment of Evernote Behind the Scenes, CEO Ian Small chats with Aiden, a product design manager, about upcoming changes to the all-important “New Note” button. This small adjustment will make note creation more consistent and intuitive across mobile platforms. Subscribe to our channel to follow the journey, and join the conversation on the Evernote Forum!
  2. 5 points
    This was a great video! Nice to see some of the changes happening there. I've stopped using Evernote consistently a while back but seeing what improvements are coming down the line really makes me excited about using it more.
  3. 5 points
    Good news on the tech blog. There was a lot of interest and we have some people working on posts. I don't have a specific timeframe, but we should be able to revive it and post new content soon. I'll make sure we post to the discussion forum when we publish the new articles.
  4. 4 points
    The database is not affected by the enex splitting so Acronis will work fine. Enex files are now split when exporting when they reach a certain size. This is to help with export files being so large that they can not be properly imported due to memory restrictions. By default the enex files are split around 2 GB. When the export dialog pops up, it will give an estimated size of the exported data in the title bar. The estimate is for the raw data size and the final size will be slightly larger due to the enex file format.
  5. 4 points
    Unfortunately, based on our current architecture and database design, it's NOT an easy change. It comes down to entity relationships (parent-child). Adding multiple levels of notebook nesting in the current architecture is just not doable. We've made certain consolations like Stacks or Spaces (for business customers), but these are basically giving you one additional level via a new entity type (vs. entities being able to relate to entities of the same type). We're currently actively rearchitecting a lot of the system. Changes in the system should allow for more flexibility in the future around entity relationships. I can't speak to any specific initiatives to allow for multiple levels of notebooks, but it should theoretically become easier in the future once we've completed our current work.
  6. 3 points
    I've watched a few of the videos in this series, and regardless of the content I really enjoy the style. To me it's a refreshing change from many of the product videos I watch with regard to my profession.
  7. 3 points
    The changes will be for both Android and iOS. I'm not familiar with exact launch dates and it's quite possible we'll stagger the initial release of the new clients for Android vs. iOS, but ultimately, changes will be consistent for both operating systems.
  8. 3 points
    In his Search for the Truth; for his Diligent Detective Skills; and for Demonstrating Incredible & Selfless Bravery Under Fire, I award the 'You are Da Man' medal of honour at Identifying the 'True Culprit' of the Issue to @PinkElephant Close runner-ups, honorable mentions, and much much thanks must also be given to @gazumped, @jefito, and @CalS cheers 😉 The Culprit and Real Cause was Not EN, at-least not on its own, but indeed was/is my WiFi ISP Network! PinkElephant 1st suggested it when I started my explorations on this forum, in this post Sync does not work properly Anyway, not much extra thought was given to his comments at the time, however an idea in the back of my mind had sprouted then, which lingered from that moment on, and that was, when I reset/unplugged the power chord from my router, night before everything went awry, the thing I did different was to leave the router disconnected/un-powered all night... where usually I just wait 5-min and reconnect. The idea or aha moment, came at the wee hours this morning, when I was forced to use a different internet browser to access EN Online Chat Support (due to message input box not rendering on Win-Chrome browser), combined with my really dedicated EN-Tech-Support guy Nic, who had also spent hours helping me try to resolve, where he also suggested looking at my ISP as a troubleshooting item (see our email-screencaps attached). Nic at Tech Support really restored my faith in EN Support, was just an unbearable journey to get someone dedicated to the case. I mean they make EN so damn sticky and central to what we do, what do they expect...lol The temporary workaround solution, and suggested trouble shooting step I'd recommend to anyone with a similar issue, was/is to disconnect my PC, from my normal day-to-day router/WiFi/ISP, and instead connect to a different WiFi Network. In my case, my 4G Android Phone via a Mobile HotSpot. Result = I can now sync Large Attached files such as 100 MB Videos, large images etc... and fortunately my Mobile Phone WiFi has good speed and good data/bandwidth allocation. I'm not a Techy but when I look at sections of @enjoybangkok activity log, compared to my own, I notice similarities, see comparisons below, so perhaps he should also try the same. HIS EN ACTIVITY LOG 12:02:19 [ERROR ] [5876] [3800] 0% Can't send HTTP request, error: INTERNET_CONNECTION_RESET 12:02:19 [INFO ] [5876] [4384] Client synchronization finished, status: failed 12:02:19 [ERROR ] [5876] [4384] * error: Could not connect to Evernote server 12:02:19 [INFO ] [5876] [4384] * elapsed time: 1m 20s MY EN ACTIVITY LOG 11:17:58 [ERROR ] [8088] [2128] 0% Can't send HTTP request, error: INTERNET_TIMEOUT 11:17:58 [INFO ] [8088] [2104] Client synchronization finished, status: failed 11:17:58 [ERROR ] [8088] [2104] * error: Could not connect to Evernote server 11:17:58 [INFO ] [8088] [2104] * elapsed time: 2m 28s Unfortunately, and after half-a-day on the phone to my ISP Support today... no amount of factory resetting the router, changing channels or running Ping/Netstat/Trace Route Tests etc to Evernote.com, have identified or fixed the networking WiFi issue. So I am forced to wait a further few days for them to escalate it until they do 'aye karumba'. Will advise once i know more...cheers again
  9. 3 points
    You can select multiple notes in the Android application. It's not obvious, but if you long-press on a note in the note list, it switches to a view where you can select/deselect notes, and then use a menu to perform certain operations, tag and duplicate, to name a couple. No merge or mass delete at this time though, as far as I can tell.
  10. 3 points
    More explicit about what can be done = good, use of more of the limited screen space = not so good. UI is often a balance that way. And it's often assumed that UI is less work than the underlying machinations required to get the job done, but it's often really not. Getting it "right" is not an objective process, hence the requirement for user feedback loops. . You need to offer enough access to what the user wants to do without overwhelming them with options or extraneous information. There's a real art that can go into a seemingly simple button.
  11. 3 points
    For iOS it looks like a nice improvement. At the moment, only 3 options show, only on a long / 3D Touch press, and sometimes you hide part of them with your hand. Looks good to me ! As told there is more to expect on the mobile clients. My favorite would be to be able to pick more than only one note at a time (maybe under the condition to have them downloaded as "offline" before), and do cool stuff like on the desktop clients: joining notes together into one tagging several of them in one go move them as a group to their target notebook etc. This would be a real time saver !
  12. 3 points
    And the winner is... Can't see any difference between the latest Backupery back up and one last month - I have one extra file (went crazy - started a new notebook) in 7 Folders (my stacks) - interestingly I didn't realise I had that many notebooks (98, apparently) until now. Ironically 98% of my notes are still in one default notebook - the rest are shared / local / WIP / and me being lazy. Anyway. Initial mild panic over - I still seem to have my regular backup in place. Thanks Backupery and Evernote! (And everyone else for comments :)
  13. 3 points
    Hey everyone, Thanks for all the reports. We've been notified on all our communication channels about the delayed note load times and freezing after our 8.10 update. Our development team is aware and currently working diligently on a resolution. I know this issue is quiet frustrating and affects pretty much any workflow. We definitely understand the pain you all are experiencing currently as this issue is our top priority and we hope to have a fix for this soon.
  14. 3 points
  15. 3 points
    REQUEST – It would be amazing to have a feature where an image can be selected, and when you right-click (ie, the same way you rotate it, etc.) there could also be an option to override the "largest smallest-dimension" algorithm and set that image as the note's thumbnail. A little background –– One thing I use EN for very heavily is as an artist database for my job. I really like having both a photo of the artist and an example of their artwork at the top of their card. However, when I'm scrolling through snippet or card view, it would be really helpful to have the image of their artwork always be the one to show up. This usually happens but there are a few times where the photo of the artist is used instead. I've read up on the algorithm that chooses the image with the "largest smallest-dimension" (PS, see what I did there with the hyphen? Way clearer that way.) and I am actually OCD enough to try to amend the file sizes to have the algorithm pick the right one. However, even this doesn't seem to work – it's probably me because I guess an algorithm can't lie, but even when I resize the images, it's still not choosing the right one. So my question is – why would that be happening? Could it be that once EN's algorithm chooses an image, it always chooses that filename even when the size changes? But what would be SO MUCH EASIER is my *request* – could there be an override option to the largest smallest-dimension algorithm (which I agree does work at least half of the time for me) to choose a thumbnail? I'm not talking some fancy thing in the settings where you tell EN how to pick your thumbnails – that sounds like way more work than it's worth. I just imagine, like I've said above, having the image you want to be the thumbnail highlighted/selected, then right click (in the same way that you can rotate an image, etc.) and have something like "set as note thumbnail." Please?? Thank you!
  16. 2 points
    Today we released Windows 6.19 beta 1. Its available here! What’s in 6.19 beta 1? New: * Automated file splitting on export of enex files. We are making it easier to backup and import files, especially on file systems that do not support large files or systems with low memory... * Security update Fixed: * Fixed an error in export option when selecting all notes (Ctrl + A) * Cursor jumps to beginning of note body during sync while editing note in shared notebook * Fixed an issue with changing Evernote DB location
  17. 2 points
    Ran a further test on my biggest database - my default notebook is one 23GB file when backed up by Backupery, but 20-odd 1GB files when exported directly.
  18. 2 points
    I do this too. Over the years I've had links occasionally break for reasons that I've never figured out. As long as I keep the link the same as the note title, it is easy to just search for it and then recreate the link. This used to bother me, but now if I find a broken link, I just do a search on the note title, recreate the link and move on.
  19. 2 points
    Just a little bit of clarity on the IP from the US: The 35.199.x.x IP address is allocated to Google Cloud where Evernote hosts our infrastructure. What you are seeing is a piece of normal communication with one of our systems which is currently being misreported as an account access. We are aware of the issue and are working internally to resolve the bug.
  20. 2 points
    Hi Folks, Evernote for Mac 7.11 is now available to download. You can get it here. Fixes and Improvements: Fixed a data migration error that some users encountered after upgrading to 7.10 Fixed an issue where Evernote helper displayed null as keyboard shortcut. Fixed an issue where a recorded audio note that was shared via email would not play in MacOS Mail Fixed an issue where EvernoteSpotlight prompted for a password Enjoy!
  21. 2 points
    Hello folks, Evernote for Mac 7.11 Beta 1 is now available. You can download it here. Fixes and improvements: Fixed a data migration error that some users encountered after upgrading to 7.10 Fixed an issue where Evernote helper displayed null as keyboard shortcut. Fixed an issue where a recorded audio note that was shared via email would not play in MacOS Mail Fixed an issue where EvernoteSpotlight Keychain prompt appears periodically Known issues: Users without a retina display see fuzzy text in the editor As always, please continue to send us feedback. Thanks!
  22. 2 points
    @HighUser Thanks for reaching out, and @jefito, thanks for trying to help! We actually had a small glitch on the support site that was blocking users from being able to make a selection from the dropdown menus, or the support site would appear blank. We believe we've fixed this issue, so you should now be able to successfully open a support ticket. Please feel free to reach out to me directly if you need any further assistance!
  23. 2 points
    And for your own peace of mind, do activate 2-factor-authentication. If there is an attempt to enter your account, you will get immediate notification of this on your 2FA-device, typically your smartphone. And beside this, the attempt will fail because one needs the additional code visible only to you on your smartie. Hint: In all recent cases, it was never the EN account from which the credentials were taken. They always came from other sources. If you want to check whether account data of yours is circulating in the net, start here: https://haveibeenpwned.com/
  24. 2 points
    Probably start here; look for posts by Evernote employees: Also here: https://discussion.evernote.com/forum/527-customer-supportbilling/ You can also report this to Evernote (https://evernote.com/security/report-issue)
  25. 2 points
    @John in Michigan USA, I always thought Facebook was a waste of time, and now that we've seen how FB has abused our country and our citizens, many have withdrawn from it.
  26. 2 points
  27. 2 points
    Hi. Try: https://help.evernote.com/hc/en-us/articles/360001758468 and https://gist.github.com/rxaviers/7360908
  28. 2 points
    @martymankins Thank you for reaching out! It looks like they were able to provide you with further assistance via the ticket. However, feel free to reach out to me via DM if you have any other questions!
  29. 2 points
    In iOS I can pick more than one note as well, following basic iOS logic: Put one finger on one note and hold it, tap with another one at other notes. They group nicely together, count going up, and then ... nothing. There is nothing you can do with this group, and as soon as you lift the first finger, it will fall apart again. So it is like getting a kiss from your sister/brother: Nice, but leading nowhere.
  30. 2 points
    There's an axiom about buying a toaster; women read the instructions, men sign up at a toaster user discussion group.😊
  31. 2 points
    Yes, it is there - but for paying users only ! Since you are on a free ride, EN restricts the access to company resources like support. If this is good marketing is another question ... I've already send you the address https://twitter.com/evernotehelps in another thread.You may try it there.
  32. 2 points
    I received this response from Evernote Tech support a few days ago:
  33. 2 points
    It takes at least 1 minute for the app to respond when opening any note on my Android phone. It takes same time for the app to react when push the create new note button. I reinstalled the app. The problem vanished. After an hour or so, the lags started again.
  34. 2 points
    Thanks gazumped. Yes, I went to the web version of Evernote & the photos were missing from the note there, too. And a few hours earlier those photos were in the note, at least that's how it appeared on my Android phone. Maybe the crash I noticed early this morning had actually begun many hours earlier on Sun. afternoon & maybe that's why those photos weren't saved to the servers...? I don't think I've ever seen Evernote for Android crash like that....syncing forever... couldn't open notes. And even though restarting my phone helped a little, the app is still super slow and it takes several minutes for each note to open. I lost a good amount of sleep trying to figure this out this morning. It isn't right for Evernote to release a buggy version on Google Play...which wastes our time and energy. I wish I hadn't invested so many notes in Evernote... because then it would be easier for me to switch over to another app. Thanks again for your help! 😊
  35. 2 points
    Thanks for pointing me to this but what a mosh pit of depravity this whole APK Editor/Extractor section of the Play Store is. I would not trust using 9/10 of those apps listed. If Google published one I'd have a go. .
  36. 2 points
    I have the same problem. Evernote 8.10, latest Android on Huawei Honor 8A. Reported it yesterday and told "other users have reported the same issue", but couldn't give me a timetable for resolving. It's become unusable on my phone which is a pain as I use Evernote constantly and have done for years, with almost 7,000 notes so switching elsewhere is not an option for me. Hope it gets fixed very soon.
  37. 2 points
    I'm using a Samsung Note 8 here in Australia, running Android v9.0, with the EN app v8.10 Every morning, I open the EN app on my phone (that is 4-pin password enabled), then open the same note (that has a video file and PPT doc attached, nothing else), from a notebook that has been 'made available for offline use...so it already lives locally on my phone. Well for the past 2 morning the note takes like 45-60 sec to fully load...strange, as before it was virtually instant. I've also noticed strange unusual behaviour these last 2 mornings, when i manually tap the sync button... the sync notification status rapidly alternates messages. don't know if that info helps get to the bottom of this.
  38. 2 points
    Seriously seriously painful. I wonder when serious and long term forum contributors will stop defending painful actions or unacceptable errors done by Evernote, or attempt to tone down the scale of the problem. 😕 The app is taking a minute to open. The phone has 4 GB of Ram and we are in 2019. I can't fire up mu Notes or look up something important. Is this not serious enough? Over the years, never faced issues with the Android client, but this is painful. Effectively useless.
  39. 1 point
    All my notebooks are configured as "available offline". And I have this problem with all my notes. It's been over 2 weeks since this issue started, ad still no solution from EN. It's clearly time to uninstall updates as asan has just suggested: " My workaround was to simply un-install all updates, which left me at version 7.9.9. This (so far) seems to work well. "
  40. 1 point
    .. here are my thoughts/experiences. My first note was made 10 years ago June 2009. I've used it entirely for all my personal stuff - travel, finances, kids report cards, music, web clips and on and off I've used it for work stuff - reference materials, meeting notes and even GTD. However, with all the talk and rumors about EN sustainability, I decided to try out alternatives. Here's what I found. 1. Bear. I am an amateur musician (not a very good one). In music a common notation for a sharp is a #. Bear treats this as a tag. So storing your music in bear is a non-starter. You could use other symbols, but why? Also Bear is another company, with a subscription plan that's just younger than EN. Why should Bear last any more than EN? 2. Apple Notes. Pretty good and free. But web clipping is non existent. Scanning is hard. Sync can be slow over icloud. You can't tag easily. Search is limited. 3. Notebooks.app. I really thought this one might be good. Idea is you store your notes in dropbox and then Notebooks creates a little file with meta data (tag, due date etc) for the note. Your notes are in a native format - rtf , pdf, html etc so no proprietary system. People seem to rave about it and it has nice IOS apps. But - no web clipper. There's a script you can use, but it's not great. And the big issue - I imported 1000 notes from EN and while it worked OK ish on the mac, my ipad froze. Suggestion from the developer was - don't put all your notes in one folder. Not helpful. Oh and sync is very very slow because you're layering the app's work on top of dropbox's sync. 4. Devonthink. DT is great if you are writing your manifesto/dissertation/research project and you've got 100s of reference docs (pdfs, clips, notes). DT has OCR and advanced AI to search and find links in all these files. But if you just want to organize some travel details, it is complete overkill. Plus, it's clunky and the learning curve is awful. It's expensive, but there are no ongoing fees. DT is a research grade program. 5. Google Keep. Is a bit of a joke really. 6. Notion. If you like spending a lot of time arranging things on a desktop then it's great. But it's still a proprietary system (unlike notebooks and devonthink where your content is stored in open files). And again - how do you know Notion will be around tomorrow. 7. OneNote. On the Mac it is pretty bad. They finally added search for to-dos, but you can't really create tags. On windows it's pretty good. Exporting from Onenote is not good. For example pdfs get exported as multi page image files. So I am 100% back to evernote. It has issues, sure, it's not perfect, but it's a lot better (at least for me) than the alternatives. Here are a few of my most fave things about Evernote. 1. Drag a note onto another note to create an instant link in that note. This is so awesome - I create master reference notes super easily. 2. You can search for unchecked to-dos. 3. You can save searches. 4. It is fast. 5. Even though your data is in evernote format, my experience has been that if you want to extract it to other programs, you always can. You have an exit strategy. Sure it costs. But I pay for Dropbox, I pay for Lightroom, I don't mind paying for Evernote. If you think you can get a good robust app for no-money then you are kidding yourself. Anyhow, just my 2 cents.
  41. 1 point
    Your call but one has to join the Facebook community to see your post.
  42. 1 point
    just tried a 165 MB PDF file. It took about four minutes, but it did sync. May be something specific to your setup or the file(s)?
  43. 1 point
    This is not just trolling, per se. While the Android application isn't "crashing all the time", or at all, currently, a lot of folks -- myself included -- are experiencing a very noticeable slowdown accessing our notes, including notes that are in offline notebooks. This is a real problem that started with the last public release and continues with the most recent beta. For reference:
  44. 1 point
    As the problem suddenly stared I'm assuming it is related to the latest Evernote update, so is there a way to revert to the previous version I wonder?
  45. 1 point
    It's possible that Android would take some time to download a number of images - notes are always downloaded from the server to mobile devices, not stored locally. Check your pictures are still available by signing into Evernote.com on a desktop and viewing the server copy of that note. Please let us know how you get on with Support.
  46. 1 point
    Please implement something for the night owls
  47. 1 point
    I vote for the reminder button. It was essential. Also Email a copy and Share.
  48. 1 point
  49. 1 point
    This is one of my top requests. I think you can determine which image is shown according to the vertical size of the image (& maybe the horizontal size plays in too but the vertical size seems most important). But I hate attaching a huge vertical image just to keep my cover image as the one I want. I wish I could simply designate the image I want used for the cover image. That would be really great. Thanks, Evernote. You're awesome.
  50. 1 point
    BNF, Sure agree with all that. I was saying there is no copyright issues in discussing it.
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