Leaderboard

TRIGGER WARNING FOR GURUS: This post does not represent blind support for Evernote. Like most normal users on these forums, I don't care for your self righteous, arrogant views but if you feel you need to respond to get your post count up then fill your boots. --- I really cannot believe that Evernote are proud to advise that they are working on new features (mostly which weren't asked for) when so many long time paying customers are just waiting for previous critical features to be reinstated and for some level of acceptable performance and customer support to be reinstated (you know, like not having to wait 6+ weeks to be advised that as a 10+ year Premium user, the reason that I cannot access Evernote v10 for web is because I have more than 1000 notes.) Working on new features at a time like this is just another example of the utter contempt that Evernote have for its customers.

I wish Evernote would follow a very simple common sense rule. No new features until old ones are working as people expect. And bugs and performance issues are no longer an issue. Also when new version of Evernote is released, there need to be trust in the stability, not playing Russian roulette with updates. Will I lose my data? Will it crush two or three times per hour etc. I'm been using Evernote for years and for years it has gotten from bad to worse, with not much ability to learn from previous mistakes being shown by Evernote. Right now still version 10 is not ready for general release its basically early beta version of the program. What are you doing releasing new features when the old ones that you removed are still not there and there are stability and performance issues. What is the logic behind that?

Bingo! I think the same way. I don't believe they understood all the ways folks were leveraging the product to get that $70 worth of value. I've seen some inklings of that realization in the bits of communication so far. Spun for sure, but there. Again, here's hoping they right the ship.

It's been more than three months from releasing version 10. Three unbearably frustrating months for thousands of users all around the world. Let me tell you something @gbarry, @Shane D. - you are all disgusting. You are correcting irrelevant minor issues, when we are still waiting for fundamental fix. Taking control over system wide shortcuts was one of the dumbest thing you've ever done. But you did it. Shame on you. Now clean the mess. How arrogant are you?...

Hello! Today we are releasing Evernote for Windows 10.6 (v 10.6.9 build 2254). It comes with the all new Home, which we’ve detailed in our announcement post here. We’ve also released a number of improvements and bug fixes. Please see the highlights below. It is available now via the Windows App Store and as a direct download version from our website. If you are already running the direct download version, you will see an automatic update sometime soon as we progressively roll out the update and do not need to take any action. New to Windows 10.6 Home in Evernote (more info here) Notebook / Space filtering in All Notes and search results as a filter option Parent tags (tags with nested tags under them) now only filter the parent tag, unless you choose to filter by all tags under the parent via the Tags Menu Searching inside shared notebooks should now proactively pick up joined notebooks The edit tags experience now has improved keyboard navigation. Use spacebar to quickly add/remove tags, enter to execute the edits you’ve made. “Learn Spelling” / Add to Dictionary is now available via right click context menu in the editor. This will add the word to an Evernote custom dictionary, and it will be no longer flagged by spellcheck. Fixed highlights: Evernote kept reminding you it was up to date. It shouldn’t do that anymore. Tag filter reindexing is now a lot faster. Add a tag to a note, filter by that tag and the note should near immediately be available via the filtered list (we’re still working on real time updates to tag filters that are active) Old saved searches weren’t always able to be edited. We’ve made a performance improvement to move note actions, but it’s incremental. More work needs to be done here. Intermittent “cannot load page” errors appearing after an upgrade to 10.5.7 Coming soon: Quickly search and move to different note using a keyboard shortcut (Windows - Ctrl+Q) Create new audio recordings and playback audio file Dragging and dropping note links directly into your note Global keyboard shortcuts Additional export options Import folder Let us know what you think and we appreciate the continued feedback. We will keep hard at work! Thank you!

As a developer for a large software company I'd like to say that the last thing you want to do if you want to squash bugs is add more engineers to the problem.

No one can tell, honest 😄 Putting my cynical hat on, EN is not trying to please premium users. They already have our money. Some have left. I doubt it has been a flood ... yet. Their hope is to attract enough new paying members to compensate for those that left and grow the business. This would have been a true disaster if they didn’t keep legacy around. A key decision for them will be when they decide to remove legacy and at what state v10 will be at that time. Many premium members are waiting and watching. I think a key miss by Evernote was maybe not realizing that anyone willing to spend ~$70 a year for a note app is very likely using it to the fullest with specialized workflows. Releasing v10 when they did likely affected every premium user in some way, and many significantly.

Just out of curiosity: Isn't this out of focus at this place? Can't we be just happy that there is at least one new feature which delivers at least a little bit of additional value to v10 and follow these questions at other threads? Let's better just do it step by step and topic by topic...

Hi all, I’m happy to announce that today we’ve released a brand-new Evernote feature: Home. It's rolling out to Mac, Windows, and Evernote Web customers over the next few weeks, with iOS and Android to follow. Home makes Evernote even more powerful by putting your most important information at your fingertips. It’s a one-stop dashboard that keeps the content you need front and center—neatly organized and instantly available—so you can stay on top of your day without feeling overwhelmed. Evernote Basic and Evernote Plus customers will see the following widgets in their Home dashboard: Notes (recent and suggested) Scratch pad (perfect for jotting down ideas quickly) Recently captured media (includes web clips, documents, images, audio, and emails) Evernote Premium and Evernote Business customers can customize their Home by moving, resizing, and removing widgets, and changing their background image. They’ll also have access to these additional widgets: Notebooks (recent and suggested) Pinned note (select a note you use often to keep it handy) Tags (open a list of all the notes with that tag) Shortcuts (quickly open a designated note, notebook, tag, or saved search) If you’re not a Premium or Business customer yet, no problem. You can get a free trial of Evernote Premium to explore the full range of Home features. You’ll also get unlimited devices, larger notes, and more. If you have any questions, please feel free to start a thread in this forum or reach out to me directly here. Thanks! Shane D.

With Google I am not that sure about GSuite privacy. I run a Pi-Hole on my network, so I see what queries are going out in the background when I call an URL. Recently somebody send me a GDrive link to download some content. I pasted it to my browser (not Chrome ...) and opened it. Then I took a look at the Pi-holes log (which I do sometimes just to learn about tracking habits). Oooops - there were with that very time stamp several communication attempts with Google analytics servers (all stopped, of course). The GDrive link opened fine and let me download the content, so this was not an access / security feature. It was good old „G“ snooping on who was calling a Google address, trying to learn more about that IP, device and in the end the user. All of that is hoarded, for years backwards, just in case it could serve in the future to tag this user even more precisely with whatever marketeers think they can send to enlighten my day. Conclusion: They track every contact - you can trust that they do. This is the only trust I put into these companies.

Personally I don’t want to generalize. Somebody decided on strategy (probably 2-3 years ago), somebody had to oversee implementation and somebody decided they are ready to go, and authorized launch. At least the third decision was a very premature one. The first app to launch was EN iOS, and it was definitely not ready for any job with the first release. Unfortunately it hit devices that were mainly set to auto-update, which multiplied the effect. When I look at it from the outside, it seems that oversight of the software development project was not up to industry standards. If there were quality gates passed during development, the gatekeepers were probably on leave when the packages were moved along. The strategy IMHO is basically sound - unify code, create one user experience over platforms etc. What bothers me is that there were important parts of the package strategically removed that made EN stand out from the crowd. I am still not convinced that a year from now we will have more than just-another-note-taking-app. To this end, the current plans would not be competitive any longer. If you compare others, you typically pay appr. half of what Premium or Business does cost, and still get a decently performing solution. Or you opt for not so bad free options, and live with some compromises. In total I regained some optimism (the last releases were quite ok), but I think everybody should have a „Plan B“, ready and tested, just in case !

Most companies don't release incomplete beta versions of software to the general public

About the only time I can remember these forums moving EN has been with V10. Hard to tell spin from reality but features that appeared to be out forever (import folders) are making their way back. Again, hard to tell if original intent was later or gone, but my sense was gone. Other than that EN has pretty much ignored the bulk of feature requests, fix your effing QA process and the like. For all that it is still the best product on the market for my use case. Which is disconcerting if they don't get this V10 thing back to being a close cousin to 6.25.1. I am way too lazy to want to do any converting, particularly to something that is suboptimal, V10 or otherwise.

As someone who has worked as a developer through to C-level in global software dev and tech companies, my experience is that, the majority of the time, the issues that we are seeing at Evernote rarely have a root cause in the dev team ... they are usually self inflicted technical issues through poor management (software dev process - I still don't think Evernote has one, people mgmt, leadership etc) and decision making at the top. There is a reason that Chris O' Neill got the boot along with most of his execs a few years back and it wasn't because the dev team were lousy (I doubt they are). Unfortunately, Ian Small has demonstrated he too doesn't have the tech leadership chops he claims, evidenced the overwhelming backlash to v10 and the fact that support are so backlogged now that there is effectively no support at all. That's got nothing to do with squashing bugs and everything to do with knowing how to execute and resource your team properly - all things that someone in Ian Small's position should know.

<Sigh> Pointing out the facts of life is not 'defending', it's just being practical. And I'm no defender of the current ongoing slow-motion car-crash of a release - I've been actively suggesting that folks go back to Legacy when they hit issues. I'm still using the last public releases for Android and Windows with updating firmly turned OFF for the time being. Watching all this breast-beating about the new release being toxic is like watching a kid lie in 2 inches of water and panic about drowning. Just get up guys - you'll be fine...a little damp maybe, but generally fine...

Hello! We have released Evernote for Web 10.6.9. It comes with the all new Home, which we’ve detailed in our announcement post here. We’ve also released a number of improvements and bug fixes. Please check them out below. We are progressively rolling out this version. If you do not see it yet, it will be available soon and you do not need to take any action. (to check the web version you are on, click the account menu at top left, next to your avatar). New to Evernote for Web Home in Evernote (more info here) We added Notebook / Space filtering in All Notes and search results as a filter option Parent tags (tags with nested tags under them) now only filter the parent tag, unless you choose to filter by all tags under the parent via the Tags Menu Fixed highlights: Tag filter reindexing is now a lot faster. Add a tag to a note, filter by that tag and the note should near immediately be available via the filtered list. Searching inside shared notebooks should now proactively pick up joined notebooks We’ve made a performance improvement to move note actions, but it’s incremental. More work needs to be done here. Let us know what you think and we appreciate the continued feedback. We will keep hard at work! Thank you!

just out of curiosity: it sure looks nice but what new functionality does the home screen add that did not exist in the side bar before? and more importantly: what features you have canned in V10 will be re-instated when? and which are gone for good? thanks...

Except that EN is saying that it IS safe. You're treating it as beta and that's good, but the general user doesn't have that background and trusted EN. Just hope we all learn from that lesson.

am all fine with what you are saying, it's simply that I do not trust EN any more after what I have experienced over the last few months - both product as well as communications wise....I do have backups I could re-instate in the very unlikely case I would want to come back, but I do not want to leave my data with EN even on the pure speculation of them considering data mining...wild guess? probably, but would you have guessed in august or september what was about to come? am very happy with Devonthink with all my use cases and will very likely stay there for the coming years...never would have thought that could happen just a few months ago considering my enthusiasm for EN, but so be it....

And knowing how mobile app stores work, Evernote shouldn't have released v10 before it was ready (or before making it very clear to users what they were in for), knowing full well that people who rely heavily on the mobile app could experience significant workflow disruptions. I know all about the android apk's because I've been providing those links in this forum. But neither you or I can say that an Evernote apk from a third party website if free of malicious software. The only party who can guarantee that is Evernote, and they aren't providing users with a v6 apk, nor are they explaining why they aren't doing so. Taking a risk on a third party app site for a note taking app is not acceptable for some users. But you are, of course, free to dismiss user complaints as non-justified, while you sit back in the comfort of v6.

I'm going to have have to change my signature to something like "I had my patience tested. I'm negative" - I'd try to clip that once. Then I'd screenshot it and paste the image, with a 'copy link location' for the URL. I tend not to wonder or worry why things don't happen - I must be an engineer at heart; if it don't work first time I use a bigger hammer... 😉

So we're accepting this is a real deal now? While T&C's protect a company from most things, playing fast and loose with your data during a current subscription is not one of them. Last time I had a provider 'suggest' another company was ready to look after my account because they were going out of business, I had to opt IN to that deal a couple of months before it happened. If you have any concerns about your Evernote data, just keep a regular backup (possible through the Legacy options, the last public releases and third party apps like Backupery and CloudHQ). You will almost certainly have time to get a final copy before you pull the plug if that's what you want to do, but you're covered if not. And if anything happens you don't like - go find your friendly local Data Protection body; those fine people have the power to impose some eye-watering fines if they want to. In any event all of this is just locker-room chatter - and don't forget that Evernote's hungry young competitors will be relishing this fuss and palaver, and possibly adding a bit of fuel to the fire from time to time. The more uncertain Evernote's users are, the more likely they are to move away to someone more deserving of their subscriptions. Us paying users are quite a valuable resource. Which is why it's so dumb of Evernote to leave everyone hanging!

I'm a longtime Evernote fan, and am currently using the Evernote Legacy product on a Mac The product is working well for me imho The Version 10 product is a work-in-progress and not ready for general use

to me, this is the most logical conclusion of their actions to date. If I consider the possibility of e.g. a Google acquisition, their actions makes sense. from these forums alone, they've clearly alienated long term highest-revenue users. their silence makes it clear they don't care, indicating these users are not important to their go forward strategy their data is in google cloud. they attempted to evolve their TOS in 2016 in a way that would allow them to mine our data without having opted in. shedding premium users would actually reduce that objection and make such a change easier. they've long resisted encrypting Anything. AND they've removed support for local notebooks. to me, this suggests there has to be a bigger monetization play in the works. and to me, the most logical assets are eyeballs (revenue or not) and data (ads) I've been meaning to pull my more sensitive notebooks out of Evernote for a while, and this whole process has given me urgency. I'm still using Legacy for the time being, but I'm watching these conversations closely.

@gazumped Thanks for the reply. It's not that I want the ability to paste random characters into notes :-) but rather that this character was included in a Facebook comment that I was attempting to save into a note. Here's a screenshot of where it occurred, after the characters "younger." I can select up to the period and copy/paste fine. I can select starting at https and copy/paste fine. But if my selection spans that line, I can copy but not paste into Evernote. I can paste into Notepad, or Word, but then if I copy/paste it still won't make it into Evernote. I mentioned it here because as you can imagine if the character (which is not visible) occurred throughout a thread it would be nearly impossible to determine why it was not copying/pasting into Evernote. I was able to find it because there was only one but if it had occurred frequently I suspect that would be quite a mystery to a user. To @PinkElephant the characters won't paste into a code block either.

Better fanboy than rant-boy

Remember the golden rule, if you are not paying for the service, you are the product. 😀

Sigh. So the Evernote app will continue to be unusable for a few more....weeks? Months? How can it be so hard to understand that not everyone write in English? Is this a new realisation for the Evernote team?

Just reading the conversations about "valuation" above. Perhaps EN and its investors are not really interested in the number of paying customers, but more interested in the customers' data and metadata. I have trusted EN with a lot of private information over the last 5-6 years. I have shared data with others. They have never promised real data security (and many/most cloud providers don't.) So I'm wondering if this isn't just another way to get valuation from free/cheap customers - especially if it involves being able to capitalize on the data they store. Tell me I'm being paranoid. Could never happen. Not like google or facebuck.

Exactly. Even the forum members who routinely defend EN at every turn are using . . . wait for . . . Legacy.

Tak jak na niemal każdym sofcie typu wiki. Tak jak w wielu softach typu wiki, w tym chyba najpopularniejszej MediaWiki (Special:WhatLinksHere). Bardzo doceniam graph view, lokalne wersje, block reference [które notabene nie są zachowywane przy eksporcie!] "czysty interfejs" czy wsparcie Markdown, ale... 165 $/y ?! (a kiedyś to było nawet chyba 30 $/m). Domyślam się, że część psychofanów RR tak go wychwala, bo 1) płaci za niego (typowy mechanizm), oraz 2) nie zna alternatywy. OK, idealna alternatywa pewnie nie istnieje, ale jak ktoś nie potrzebuje grafów (choć w niektórych wiki załatwiają to pluginy) i się przestawi z markdown na mediawiki (który przy okazji oferuje dużo większe możliwości, choć to niekoniecznie zaleta) - to już kilka darmowych rozwiązań można wskazać. Dla mnie model "total online" (niestety Evernote też do tego zmierza) przy braku możliwości zrobienia pełnego backupu, brak możliwości prostego share-by-url bez podawania emaila odbiorców, brak wygodnego dodawania załaczników, itp. - przy tej cenie to przegięcie. Ale rozumiem, że dla innych RR może być życiowym game changerem. Też tak to odbieram. Świetne (choć irracjonalnie drogie) narzędzie do specyficznych potrzeb. Przy okazji: fajna porównywarka funkcji oprogramowania typu wiki: https://www.wikimatrix.org/ (przy czym takich rozwiązań, jak Roam Research czy Amplenote tam nie ma, same typowe wiki).

@QFieldBoden Why don’t you find out yourself ? Since you seem to turn everything offered to you into something negative, I really have no motivation to do it for you ...

Hello! Today we are releasing Evernote for Mac 10.6 (v 10.6.9 build 2254). It comes with the all new Home, which we’ve detailed in our announcement post here. We’ve also released a number of improvements and bug fixes. Please see the highlights below. It is available as a direct download version from our website, and will be available soon via Mac App Store. If you are already running the direct download version, you will see an automatic update sometime soon as we progressively roll out the update and do not need to take any action. New to Mac 10.6 Home in Evernote (more info here) Notebook / Space filtering in All Notes and search results as a filter option Parent tags (tags with nested tags under them) now only filter the parent tag, unless you choose to filter by all tags under the parent via the Tags Menu Searching inside shared notebooks should now proactively pick up joined notebooks The edit tags experience now has improved keyboard navigation. Use spacebar to quickly add/remove tags, enter to execute the edits you’ve made. “Learn Spelling” / Add to Dictionary is now available via right click context menu in the editor. This will add the word to an Evernote custom dictionary, and it will be no longer flagged by spellcheck. Fixed highlights: Evernote kept reminding you it was up to date. It shouldn’t do that anymore. Tag filter reindexing is now a lot faster. Add a tag to a note, filter by that tag and the note should near immediately be available via the filtered list (we’re still working on real time updates to tag filters that are active) Old saved searches weren’t always able to be edited. We’ve made a performance improvement to move note actions, but it’s incremental. More work needs to be done here. Intermittent “cannot load page” errors appearing after an upgrade to 10.5.7 Coming soon: Quickly search and move to different note using a keyboard shortcut (Mac - CMD+J) Create new audio recordings and playback audio file Dragging and dropping note links directly into your note Global keyboard shortcuts Additional export options Import folder Let us know what you think and we appreciate the continued feedback. We will keep hard at work! Thank you!

Hi. You don't mention whether this is Mac, Windows or mobile, but have you tried stepping back to the last public version? v10 is pretty much a skeleton so doesn't display much, but if your data still exists within Evernote (or you have a usable backup) you may find the Legacy versions are the best place to stay for a while...

Hi, So I just downloaded this version on my windows 10 pc: v 10.5.7 build 2171 public Editor: v114.1.14753 Service: v1.25.2 I'm getting a minor bug when I misspell something and go to correct it, I would right click on the word and it would pop up the suggested spelling corrections, and I would click on the correct spelling of the word I'm trying for. However I would have to repeat this process up to 6 times because for some reason, despite clicking properly it wouldn't change the spelling of the misspelt word.

I'm glad to see we're having a mature, reasonable discussion about this... Just to restate the obvious - Evernote had (as far as we know) no way to provide nested notebooks up to the present. They've never said they won't do it - just that they can't with the coding structure that was only replaced a few weeks ago. Given that the previous public version had a whole range of features that were dropped for the relaunch and are now (mostly) being added back with each revision on a 2-week timescale, it may be some time before they're in a position to start adding new major tricks. Even if they do start that process, with more than 200M current clients using the app 365/24/7 they're going to (hopefully) take some time to make sure that introducing a new feature will not stop other established services working. QA and beta testing may take some time. Unless they already started working on this, nested folders might make an appearance in a year or so's time if they have space in their schedule. If you're prepared to wait, then fine - please form an orderly queue. If this is an absolutely vital feature that you cannot live without, then unless your name is Harry Potter you're going to have to find it somewhere else. Just sayin'. That's not defending, just stating the facts of life. And I use a couple of third party apps for outlining (Workflowy) and folder structures when I need them (RightNote) but most of my 52K notes are in Evernote.

@mikefinleyco Probably you should rethink your position. You remember me of these thinkers of old age, that thought because they exist, the whole universe must rotate around them. Was proven wrong, just in case you were on sick leave when this was treated at school. Everybody who joined EN joined a „no-notebook-nesting“ service. Obviously many did employ it with success, building sound structures with the building blocks offered to them. One can get the impression a few others failed to do so, and are now bitching around they need nesting and hierarchy to serve their linear way of thinking. IMHO if you are mainly thinking in linear, hierarchical ways, you are better of with other services, that support organizing information the way you like it to be done. This is not offensive, humans are different, and one size does not fit all. Others like me prefer to connect information network-like, non hierarchical. We are happy with how things are structured right now - and think EN should put their resources into more productive features. If you look at the new „Home“ feature: This is classical networked design, simply can’t be done by organizing information by hierarchy.

Just to add noise to this issue. I can't hardly believe they made the decision to remove the dictionary. This was a decision, and people nodded and agreed that the dictionary was not necessary. They even put a blurb in the support docs letting us know that dictionary is not supported in the newer versions. They must not use Evernote. I wonder what they use. This is abysmacrap for neologisticians!

I am sorry, but what kind of idiot UX / Product manager decided it is a good idea to introduce global shortcut without ability to disable it? Evernote, you are bad bad.

Same problem here. Had to remove Evernote 10 and install a legacy app version (6.25.2.9198). It can be downloaded here https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

I am Polish user and we have Ctrl+ALT+S shortcut as Ś letter in our language. New version of Evernote steals it and it cannot be turned off. I uninstalled Windows version and now use Web version, until it is solved. Unusable.

The latest version of Evernote has global keyboard shortcuts that conflict with other tools I use but there is currently no option to disable them. For example I use VSCode and I have the keybinding for "Save All" set to "ctrl+alt+s" but now this doesn't work and instead triggers the Evernote screenshot capture functionality. Since I don't use Evernote for capturing screenshots and I'd prefer not to change my VSCode keybindings I would like the ability to disable the screenshot capture shortcut and other global shortcuts.

You have incorrectly marked both the Windows and Mac versions of this problem "Solved" by making them point to each other. Could you please re-open the issues so they can be properly fixed finally ? Thanks

+1 for me - compulsory spell check makes evernote hard to work with for, I write technical articles with lots of abbreviations and it is a very odd decision to compel users to use it - I'm using 10.2.4 and spell check is still compulsory. Any other benefits fade into the background because I can barely started writing while fighting my way through little red squigles.

Why Evernote release new version without thinking of non-English users? Even English users may want the ability to turn spell check off when writing lot of abbreviations.

I'm so glad we can be more "organized" as one is required to sign out of devices more often making it less convenient. Through Evernote web, I used to be able to stay signed in to my desktop, laptop, and smartphone without a problem. Now, when I get on Zoom on my laptop, I will have to sign out on my desktop, sign in on my laptop, and then switch back after the meeting is over. What about people that use computers in public places such as schools or libraries? I'm not saying its happening often. I'm technically signed into both the app and the website on my desktop so whatever works best with my work flow. I'll now have to choose one or the other. Why not simply expand the limit of 2 devices for basic users to 3? This would ensure less limiting. I would consider switching to another note taking app, but none of the others I've tried have the features I need.

I would pay for Evernote and have in the past, but $7.99 seemed too high even when the service offered non-Electron clients.

Yeah, for me the big price jump a few years ago moved me away from EN. I'd be very happy to pay like $15/year but not $96/year. They're essentially making the basic version a non-expiring trial version. Which is great. But $96/year means EN would have to be my most important productivity app--just as important as MS Office for example.

Maybe they need to add a "lite" pay level. I dont use the app enough to validate paying the fee. All of the other paid benefits do nothing for me aside from being able to use the web interface on my work computer where I cant install anything.

I just got the email saying that the Basic plan will now only allow you to use Evernote on ONE device in addition to accessing the web version. I'm utterly disgusted by this, and that really is the last straw. I can take or leave the feature changes or updates. For me Evernote has met my needs just fine for nearly a decade, and the only change I've actually given a toss about in this time frame has been Dark mode. But no longer providing a free option that I can use on all of my devices pretty much undermines the whole point of the software for me. And it's enough for me to go to the big bother of going somewhere else. I would have preferred to send feedback as an email to the product team, but of course I was funnelled into coming here instead. That's on you, Evernote.