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Showing content with the highest reputation on 10/22/2020 in all areas

  1. The new editor is more beautiful, but it is not very functional. On windows, the platform I use is very bad. You took away several features (Synchronize button, several shortcut keys, the table operation was too bad - new lines do not use the formatting of the previous one, etc ...). Not to mention the performance that is much slower than the classic version. And where is the preferences screen? I have never seen an application that cannot be configured. I use the premium version, but I'm already researching other apps to migrate (OneNote, SimpleNote, etc ...). In my opinion you have released a version that would not even serve for beta.
    4 points
  2. On that 2% thing... I'd love to know how precisely the stats they have were obtained, because there's always that "lies, darned lies, and (misinterpreted) statistics" thing. I used to work in Insurance as an Underwriter (like Xena, I have many talents) - one of the guys who guess how likely it is that something bad is likely to happen. We used to have conversations about costs and numbers that would bore drying paint. And the thing is: a lot of people sometimes get their sums very wrong. Evernote forinstance has (say) 250 MILLION users. If only 2% of them use tags, that's still 5 million users. Or maybe we took a measure of users who've regularly accessed the account - say 10% of the total - and it's 2% of them who use tags. OK, we're now down to 500,000 users - but I'd bet a larger than normal proportion of them are also subscribers. Annoying a large number of (currently) paying users is not good business practice. The fact that Evernote has such a large group of users from around the world means their stats are full of 'random noise' - tens of millions of random 'domestic' users opening the app, adding a few notes, and accessing some arbitrary features. Alongside that are hundreds of thousands of 'serious' users who have person- or business-critical workflows and who use their 5% of the features intensively. The serious users' activities would get drowned out by the domestic ones and appear to be only a small factor; but those are the users - including many of the contributors here - who pay the bills. Just sayin'. 🤔
    4 points
  3. I think given the frustration of users from the preview, beta and now the general release about the removal of functions and sparse information about which may still be under development, I think it would be a good idea for Evernote to publish a full roadmap to show which features are coming and a list of those that have been removed for good. I don't think this would even need dates, just a list of features with a guide as to In Development | Coming Later | Removed Permanently and to show where the new client is going. I think this would give users a clear indication of what to expect and maybe a little faith back. Communication goes a long way with things like this. Personally I would really like to see this, especially as I feel a lot of the beta feedback has been ignored. My premium subscription renewed a little while ago so I am going to cancel my auto renewal, then if it improves before it is due again (and I really hope it does) I will consider re-instating it. I am afraid I cant see the value in paying for this when there are other products available that suite my workflow better than the current build. I have enjoyed Evernote for years but personally feel this is a step back in terms of product development. If you agree please think about giving this post a vote in the hope it is picked up by the team.
    3 points
  4. Is This a Better Experience? There are now some markdown shortcuts that will be easy once I learn them. I do like the look of the editor. I haven't yet had a chance to test search very extensively but I have noticed some performance issues. The iOS version is still an absolute mess. I like the new look of the Editor here, but what does it offer except colors and standardized header sizes? Text boxes? Mix of handwriting and text? Ability to view .pdfs in-line? No, no, no. Other than a prettier editor, I don’t see any real advantages in the new Evernote. In fact, there is much more to dislike. There are lots of cosmetic things they could have done to make Evernote look better without changing changing its base functionality. This reminds me of when Apple rebuilt iWork. However, when this was done, they really revamped the workings of the apps and you got a collaborative experience in return. I don’t see that users get anything here other than some cosmetic changes. Search is “better”? Search was already great, this wasn’t a “feature” requested by users. They wanted, and still want, a more capable and modern application. Let’s compare Evernote with free Apple Notes: Feature Apple Notes Evernote Comments Editor Great Ok The Evernote editor lacks shortcuts. Other than standardizing font sizes, it isn’t much of an improvement over its predecessor, and many features have disappeared. Handwriting Great Horrible Annotation Great on iOS and Desktop Ok on desktop, horrible on iOS Apple annotation includes text, drawing, and signature support. Tables Great on all platforms Exists only on Desktop. Evernote is better on Mac. Evernote for iOS has a “button” for adding a table but it isn’t actually functional. Evernote does have colors! Search OCR OCR Apple seems to process and index new images faster than Evernote. Evernote retains the advantage of saved searches. Apple breaks up searches into categories Drawing Drawing tools, Scribble, Horrible and non-functional at launch. Ugly and difficult. It apparently aspires to an infinite canvas. Why Evernote would launch an app with fundamentally broken features is beyond me. It is not confidence-inspiring. Speed Fantastic Ok, but behind Notes Apple Notes benefits from tight integration with iOS, use of Share Sheet, Add to an existing note Yes No This is actually a great feature in real world use when you are adding to an existing note. Evernote allows for merging of notes, but this is often less desirable than adding to an existing note. Note Links Good but a bit hard to get to Very good, but the new version has made internal links less accessible. Save an email Yes but not obvious. Easy, Mail in This is an area where Evernote is ahead… for now. Managing pdfs Great, inline viewing, annotation Terrible, images are sometimes wrong size, annotation is bad in iOS, pdfs are hidden unless clicked on This should be Evernote’s core competency. It is actually getting worse! Tags No Yes Although this is an Evernote “win”, inexplicably, rather than improving their tag system a la Bear, Evernote have made it harder to access. Bizarre: this is one of their key features for paying power users. They could have further differentiated themselves but instead chose to make notebooks the centerpiece of organization like Apple Notes or OneNote Outlining Great in iOS and on Mac Great on Mac, but no mechanism for moving outline elements in iOS Again, you would think this should be an Evernote core competency. Yet, other than now treating outline elements as blocks, Evernote haven't added any features in years. Each version of Apple Notes keeps adding substantial improvements. Note Appearance Good Good + Colors Password Protect a Note Yes No After a decade of requests to Evernote, nothing.... Evernote Should Be Better! Evernote should win this race easily. It charges for this service! It has an enormous base of committed users. It should have better search. OCR appears to have gotten worse. Indeed I am running old and new versions concurrently and, to my shock, I get better search results with the old version! It should be faster (the new versions have performance issues, software bugs, and you spend a lot of time looking at a spinning circles!!!!!) It should take advantage of the unique capabilities of the platforms it sits on, like Apple Pencil. It should have lots of outlining capabilities. This should BE Evernote's core competency: Toggle Outlines Multi-column outlines. Convert from a table to an outline. Some database capabilities. Project outlining mind mapping Kanban boards iOS should be just as capable as desktop! Outlining Evernote should keep up with OS capabilities. E.g., iOS 14: iOS Widgets? Scribble support? Currently you need to actually disable Scribble to allow the Apple Pencil to function at all. Evernote should have GREAT export options: The ability to Print!!!! (I didn't know this was a "feature" since the 1980s!) PDF export with ability to see page cutoffs Docx export Convert to PowerPoint Yes, you should be able to password protect a note. Evernote should enhance the security of note transmission and storage. Evernote should communicate to users what they are doing and what they aren't doing. None of these features are new requests. Users have gone for 5 years without nearly ANYTHING being checked off the list. At least we deserve to hear what their plan is for future development. Mr. Small's recent statements that features are being eliminated because Evernote discovered that only 5% of users utilize "feature X" probably stems from two main sources: Non-paying users comprise a large portion of the customer base, and they most likely aren't dependent on the deeper features of the app. Some features, like Tags, aren't used that much because, in previous versions of Evernote they have been implemented inconsistently across platforms. For instance, I would have preferred a tag-based system, but I eventually converted to using Notebooks because a hierarchical view of Tags did not exist in iOS where I do much of my work. This doesn't prove that the feature wasn't desirable, it just proves that users won't work with a half-assed implementation. Instead, much of what users did do with tags (e.g., color coding) has been disabled. This update was an opportunity for Evernote to show users a more effective way to utilize tags.... Fail. Maybe this will get better over time, however, I don't see the CEO communicating anything but happy talk about how spectacular it is that they have migrated the code base, and that we will be "amazed" next year. The last time we heard this, the great new "feature" the Company rolled out was the redesign of the "Mads the Elephant" logo, which they have referred to as "rebranding." Not a good sign.
    3 points
  5. Is This a Better Experience? There are now some markdown shortcuts that will be easy once I learn them. I do like the look of the editor. I haven't yet had a chance to test search very extensively but I have noticed some performance issues. The iOS version is still an absolute mess. I like the new look of the Editor here, but what does it offer except colors and standardized header sizes? Text boxes? Mix of handwriting and text? Ability to view .pdfs in-line? No, no, no. Other than a prettier editor, I don’t see any real advantages in the new Evernote. In fact, there is much more to dislike. There are lots of cosmetic things they could have done to make Evernote look better without changing changing its base functionality. This reminds me of when Apple rebuilt iWork. However, when this was done, they really revamped the workings of the apps and you got a collaborative experience in return. I don’t see that users get anything here other than some cosmetic changes. Search is “better”? Search was already great, this wasn’t a “feature” requested by users. They wanted, and still want, a more capable and modern application. Let’s compare Evernote with free Apple Notes: Feature Apple Notes Evernote Comments Editor Great Ok The Evernote editor lacks shortcuts. Other than standardizing font sizes, it isn’t much of an improvement over its predecessor, and many features have disappeared. Handwriting Great Horrible Annotation Great on iOS and Desktop Ok on desktop, horrible on iOS Apple annotation includes text, drawing, and signature support. Tables Great on all platforms Exists only on Desktop. Evernote is better on Mac. Evernote for iOS has a “button” for adding a table but it isn’t actually functional. Evernote does have colors! Search OCR OCR Apple seems to process and index new images faster than Evernote. Evernote retains the advantage of saved searches. Apple breaks up searches into categories Drawing Drawing tools, Scribble, Horrible and non-functional at launch. Ugly and difficult. It apparently aspires to an infinite canvas. Why Evernote would launch an app with fundamentally broken features is beyond me. It is not confidence-inspiring. Speed Fantastic Ok, but behind Notes Apple Notes benefits from tight integration with iOS, use of Share Sheet, Add to an existing note Yes No This is actually a great feature in real world use when you are adding to an existing note. Evernote allows for merging of notes, but this is often less desirable than adding to an existing note. Note Links Good but a bit hard to get to Very good, but the new version has made internal links less accessible. Save an email Yes but not obvious. Easy, Mail in This is an area where Evernote is ahead… for now. Managing pdfs Great, inline viewing, annotation Terrible, images are sometimes wrong size, annotation is bad in iOS, pdfs are hidden unless clicked on This should be Evernote’s core competency. It is actually getting worse! Tags No Yes Although this is an Evernote “win”, inexplicably, rather than improving their tag system a la Bear, Evernote have made it harder to access. Bizarre: this is one of their key features for paying power users. They could have further differentiated themselves but instead chose to make notebooks the centerpiece of organization like Apple Notes or OneNote Outlining Great in iOS and on Mac Great on Mac, but no mechanism for moving outline elements in iOS Again, you would think this should be an Evernote core competency. Yet, other than now treating outline elements as blocks, Evernote haven't added any features in years. Each version of Apple Notes keeps adding substantial improvements. Note Appearance Good Good + Colors Password Protect a Note Yes No After a decade of requests to Evernote, nothing.... Evernote Should Be Better! Evernote should win this race easily. It charges for this service! It has an enormous base of committed users. It should have better search. OCR appears to have gotten worse. Indeed I am running old and new versions concurrently and, to my shock, I get better search results with the old version! It should be faster (the new versions have performance issues, software bugs, and you spend a lot of time looking at a spinning circles!!!!!) It should take advantage of the unique capabilities of the platforms it sits on, like Apple Pencil. It should have lots of outlining capabilities. This should BE Evernote's core competency: Toggle Outlines Multi-column outlines. Convert from a table to an outline. Some database capabilities. Project outlining mind mapping Kanban boards iOS should be just as capable as desktop! Outlining Evernote should keep up with OS capabilities. E.g., iOS 14: iOS Widgets? Scribble support? Currently you need to actually disable Scribble to allow the Apple Pencil to function at all. Evernote should have GREAT export options: The ability to Print!!!! (I didn't know this was a "feature" since the 1980s!) PDF export with ability to see page cutoffs Docx export Convert to PowerPoint Yes, you should be able to password protect a note. Evernote should enhance the security of note transmission and storage. Evernote should communicate to users what they are doing and what they aren't doing. None of these features are new requests. Users have gone for 5 years without nearly ANYTHING being checked off the list. At least we deserve to hear what their plan is for future development. Mr. Small's statements that only 5% of users utilize "feature X" probably stems from two main sources: As another commentator noted, non-paying users comprise a large portion of the customer base, and they most likely aren't dependent on the deeper features of the app. Some features, like Tags, aren't used that much because, in previous versions of Evernote they have been implemented inconsistently across platforms. For instance, I would have preferred a tag-based system, but I eventually converted to using Notebooks because a hierarchical view of Tags did not exist in iOS where I do much of my work. This doesn't prove that the feature wasn't desirable, it just proves that users won't work with a half-assed implementation. This update was an opportunity for Evernote to show users a more effective way to utilize tags.... Meh. I am still hoping Evernote can pull themselves together. The thought of transferring thousands of notes and upending my workflow is daunting. But, I've already started using other apps, especially in iOS, to make up for the fact that key features simply don't work in Evernote. As my base of notes grows elsewhere, the likelihood that I will continue using Evernote diminishes....
    3 points
  6. Generally yes they are slower than native, some are really good such as Microsoft's VS Code, in general they respond slower and take up more RAM on the machine. It is still a web interface and the display rendering is slower that a native app dealing with the graphics, which is why you may notice changing from note to note is not as snappy as the legacy version etc. They can still access most things on the system with a bit of work and integrate with it pretty well but as a developer myself I much prefer native apps. The advantage for EN is to have a shared code base so they don't have to maintain multiple platform specific versions, and apparently that will allow them to deploy new features quicker in the future. Reading some of the feedback on the forums the performance varies widely between users with some having very poor performance and lags, while my own experience is not as bad as that it is noticeably slower that the legacy version.
    3 points
  7. As a VP of UX I'm sure that along with user feedback you also gather tons of metrics about how your apps are used. I'm sure as an experienced VP of UX you also understand that lots of people just hate change and they will complain about it, even if the changes are positive. The forum makes up a tiny percentage of Evernote users, whilst the feedback is definitely interesting and useful, people shouldn't get carried away into thinking a few dozen people complaining here equals a mass exodus of users. Take a look at any of the dramatic "I'm leaving and I'm not coming back" threads on this forum and there are as many posts from users who have left and come back as there are throwing their toys out the pram.
    3 points
  8. Oh my days.... the free crowd on Reddit are going to pop a vein!! I say good move. I'd rather my notes are kept by a company that has income and makes a profit!! Nothing wrong with paying for what you use👍
    3 points
  9. Fully concur but this still would be only a second best solution. In the year 2020, it should be an absolute no-brainer that a professional software with a considerable subscription fee has the ability not only to turn the spellchecker on/off, but also to check syntax and grammar in multiple languages. Most freeware is able to do this. It is really ridiculous that users have to ask for this "feature".
    3 points
  10. It's unbelievable how such a good product can turn into such a bad thing that it induces a customer from years of using the product and the platform to start a process of mass migration of their data to the competition. How can a company do not make a market research, a survey among its loyal customers about what they expect or not from a new version. To me, if Evernote continues like this, it really died. And there it is to look for alternatives to other products, which maybe don't have all the features of Evernote but at least they don't charge us for what they can't offer, different from Evernote which keeps charging and at the same time has removed crucial functions for me. Let's go to the list of CRUCIAL functions that have been removed, and that for me disfigure the whole product: - There is no way to change the color of lateral toolbar from Dark. - There is no way to put shortcuts list in the top of screen. It will not move anymore - There are only FIVE Fonts. For me that store computer code in the notes, it is A TERRIBLE choice - Desktop App is a web based one, and notes are not synchronized anymore. Just turn off your Ethernet adapter and the program will not show notes anymore. The proof is that you are able to show "developer options" that show a web page render in the right side of the screen. Another proof is you can use the old classic version side by side with the new one, so the new version 10 is not using the database files that is stored locally. - I can't change the Interface Language. I like to use English Interface, since I can have a lot of info in foruns instead to get translated the Brazilian version to English one. - I can't create a Notebook inside the Notebook stack as I always did. You need to first create the Notebook, then move it to stack - I can't grab a screen capture anymore - I can't Paste text directly to Evernote note (CTRL+shitf+V) anymore - I can't import a folder anymore - I can't un-stack a Notebook from a stack using right click mouse. I need to drag an drop them. - I can't narrow a search inside a specific Notebook or Notebook Stack. Please, if you noted some another missing feature, feel free to contribute to this list.
    3 points
  11. I was upgraded to 10.1.7 today. It appears to be a disaster. 1) I have an inbox with 3000 notes I need to file. Dragging a note from the inbox browse pane to a folder takes around 8 seconds. Any other action I do during this time is ignored. Most notes are just small images or plain text. In the old client this action took a fraction of a second. 2) If I multi-select notes and try to drag them to a folder as a group, only the actual note dragged is moved - the other selected notes are ignored. In the old client, dragging a group of notes worked. 3) Everything is horribly sluggish - in the editor the cursor is lagging behind my typing (I'm only a 60 wpm typist) and selecting notes in the browser pane is also painfully slow compared to the old client. 4) All kinds of usability issues too. Why no sync button? Why do I now have to press a strange key combination to delete a note? Why no note count for folders? What happened to the Preferences? What happened to the old editing shorcuts? Why no right-click menu on the stacks to create a new folder? In short, the app is currently unusable, on the very day I was about to start using it intensively for a major project. It feels like an Alpha release - as a software developer myself I simply can't fathom how it got released in this condition. I've tried restarting the app - didn't help. With 3000 notes to file this level or performance is clearly totally impractical. Is there any hope of a fix, or do I have to abandon Evernote? Not a very hopeful start for the much-heralded new codebase! I see you've taken your chat client down, so I'm assuming you're being swamped by complaints. And you deserve it - you've let your customers down badly. I've been using Evernote since the days it was a little desktop app and have evangelised it to literally dozens of my clients - but you may well have lost me with this release - it's a disaster. I'm running the Windows client on the latest version of Win 10 Pro on a high-end HP workstation, so lack of resources is not the issue.
    2 points
  12. Hmmn. Here's a useful post by @Stacey over on Facebook. Nice summary of options and resources so far. Excellent resource - something like this from the company would have been nice... thanks Stacey 😊 Evernote v10 Resource Center
    2 points
  13. That sounded familiar. So I looked and found that this isn't the first time the Google Assistant (GA) <-> Evernote relationship has gone haywire. See link to forums, below. I just now tested "Email Evernote" it didn't work (GA treated it as a web search even though "My Evernote" is in G contacts). Then I tested "Send email to Evernote" and...it worked! Meaning, it used Gmail to compose an email to my <secret>@m.evernote.com address which worked as documented. Required a multi-step dialog as described by @Dave-in-Decatur. I also just now tested the "note to self" method that @nilsandersson posted about. GA did not give me the option to pick an app, it just used the GA internal notes app. I'm going to wait a while then test "Send email to Evernote" a couple more times to see if this is stable. I'm also going to try and use the GA routines feature to see if I can use a single voice command to email to Evernote. - J
    2 points
  14. Completely agree. I'm rolling back to older version due to the lag. The speed of Evernote is one of its greatest assets. This NEEDS to be resolved.
    2 points
  15. I immediately apologize for the clumsy language, English is not my native language. I've been using Evernote for 9 years. During this time, the "elephant" has become my main working tool. In the beginning it was rather difficult to switch from the tree structure of folders to tags, but in the end it played a decisive role. During this 9 years, I saw a lot that happened with Evernote: good and bad, but there was always movement forward. They often write about productivity on their blog and it's true. Evernote allowed you to work very quickly with any amount of information, take notes with cross-tags, customize the interface for yourself, and much more. Now, unfortunately, I see how Evernote is degrading. I like the new design of notes. I like the new tag bar. I like the new text highlighting. Everything else makes me angry. Because Evernote doesn't want to be productive anymore. For example, colored tags. If you are using Evernote for more complex tasks than saving recipes, color tags are a very good way to handle multitasking. A quick glance at a work notebook allows you to visually assess what needs to be done and what has already been done. Yes, I can open the tags panel or enter the tag into the search, but is it more productive than not clicking anywhere at all? Stupid 4096 character limit when selecting tags. For 9 years I have accumulated more than 30,000 notes, most of which I need for work. For orientation by notes, I use tags and tag groups. Let's say the recent debate between Trump and Biden includes 4 tags: Donald Trump, Joe Biden, electoral manipulation, debate. All of these tags are included in larger groups. For example, Politicians / US Politicians / Donald Trump. The sub-tag "US Politicians" contains over 100 names. Now I cannot select them all at once because there is a character limit. I am asked to add a parent tag to a note. Wonderful. Now instead of 4 tags, I'll add 7 or 8. This is very productive. Wonderful "productive" design of the new Evernote. Thanks to the developers, I now see half the information in the sidebar. But a third of the panel is given for elements that are not needed there at all. God, this is counter-productive! You were probably not picked up on the street, but you graduated from some design school, read books about ergonomics and interfaces, user experience? I also got a new, productive way to sync. I am typing, a sync error occurs and the typed text disappears. Excellent. Return local notebooks. I use Evernote on several devices, but mostly on a 13-inch laptop, which is convenient to carry around in my bag. This is quite a powerful laptop on which I edit videos, photos and play Warcraft at the highest graphics settings. But it is overheating right now when I type this text. I don’t understand how a note taker can consume more than 1 GB of RAM. It's just text, not a 3D rendering of the model. Hey guys, you are killing Evernote. You made the right decision to standardize all versions, but the implementation just sucks. Maybe you should remove productivity articles from your blog and replace them with gardening articles?
    2 points
  16. So, this whole forum represents 5% of the users who use functions that 95% of the Evernote users do not use... Is he serious when he says that?!! I'm tired... I've heard enough... He is content to say that they have not yet implemented this function for the moment... Not to say that they simply removed it from the previous version. Speech of a politician... I just hope for his sake that the 95% of users he cares about are the paying users... Otherwise he seriously risks having to assume this joke of Evernote V10 for the rest of his career in other companies I leave Evernote, in this version 10, the competition does much better for less money. Keepit, Devonthink, Apple notes, Nimbus... and so many others...
    2 points
  17. Glad to see I'm not the only one annoyed by the long list of frequently used (by me) features that have disappeared in version 10. In addition to those I had time to find in what's already been posted, here are a few more: Insert date/time used to allow the format to be specified. It is no longer useful as I need to use it. Keyboard shortcut was also changed. Indent and un-indent keyboard shortcuts are gone. Guessing MANY other shortcuts are gone. Preferences being reduced to one flag "Save Data at Log Out" is just an enormous slap in the face of anyone whose workflow has benefited from previously available options. I understand it can be challenging in software development to leverage new technologies without altering past user experiences, but for a product like Evernote, failure to commit to strictly adding functionality is a deal breaker to my long term acceptance of the product.
    2 points
  18. I think it is on it's way in as I remember a big fanfare when it was introduced in the beta. Given that you can access the edit tags menu from the main menu when editing a note I see no logical reason for the shortcut not to work in that context as well. There are so many errors (e.g. ctrl-del to delete a note), things that don't work (e,g, enter to edit a note) and omissions (e.g. ctrl-shift-D to add the time) in the official list of keyboard shorcuts that it's a bit of a joke. I mean how hard can it be to get the documentation for keyboard shortcuts right?
    2 points
  19. I am a very-long-time Evernote user. I was looking forward to Version 10 because it was supposed to improve the one area where I thought Evernote was weak, and that was search. (I can usually find things faster by going back to Google even if it was already saved in Evernote.) I've been using Evernote 10 since the day it was available. The search function is much better, but I am stunned at how incredibly slow everything else is. I tried to reorganize a bunch of notes yesterday and it was like slogging through molasses. Creating a new note is very slow, and even adding a tag or changing the title of an existing note is slow. If you try to change multiple notes (in succession, not simultaneously), the slowness multiplies, because it seems as though it's still doing something with the previous note when you've moved on to try and do something with the next note. When I made changes to multiple notes in a row, it wouldn't even show the changes correctly in the list of notes. The title or tag had changed in the note itself, but the list of notes still showed the old title and tags. I thought it might be the fact that program was trying to constantly sync every change with the web, so I disconnected the computer from the internet and tried again, but the speed was only marginally better. And when I reconnected to the internet, the syncing process took nearly an hour, even though I had only made about two dozen changes in names & tags. I did this on a machine with an i7 processor, 16GB memory, 1TB hard drive, and Windows 10, so it's the software, not the machine. The program makes me feel like I'm back on a 386 processor with 20MB of memory, which is not a fond memory. So I installed what is now called the "Legacy" version, and did the exact same types of tasks. Instantaneous response to every change I made. I am not exaggerating when I say that what I can do in 5 minutes on version 6.25 will take an hour to do on version 10. I love version 6.25 of Evernote, but not version 10. I'd be willing to live with some loss of minor features and to wait for various bugs to be fixed and missing features to be added, but I can't possibly use this program when it runs this slowly. I'm not surprised that it's running this slowly, since every note seems to be stored in a separate file on my hard drive now; I have 40K notes and there are 40K files, whereas under the old version everything was in one .exb file. What worries is me is that if this is new data structure that was designed to make Evernote better, it will never be faster. Maybe it works fine for people with a few dozen notes, but I use a separate ToDo list program that could fill that need. I've looked at all of the other note-taking programs (OneNote would be free for me to use and it's been on my computer since I first started using Evernote), but I think Evernote has far better features. But great features are useless if it takes an hour every time one wants to use them. I would really like to hear from someone at Evernote to tell me what to expect. If there is a reasonable hope that Evernote 10 can get back the speed and basic functionality of Evernote 6, then I am quite happy continuing to use the legacy version until then. But if it's never going to get much better (at least for someone who has a lot of notes), then I would rather know that NOW and start transitioning to a different note software now, even if it's inferior, than to invest a lot of time adding and organizing stuff in Evernote only to wake up one day and find that version 6 will no longer work. Could someone at Evernote tell us what to expect, please??
    2 points
  20. I for one find it useful to get others perspectives, and benefit from their experience. I'm in the same boat - I think v10 is fundamentally broken and I've reverted back to Legacy while I look at alternatives. I've been a rusted on (10 year) subscriber, but I've lost all confidence in the product with v10.
    2 points
  21. Unlikely to bother anyone on here, given that most will be premium users already. But it feels a bit tin eared to make this change now when the new version is so troubled. If the idea is to prompt more people to pay a sub, is this really the right moment to make them make a decision one way or another?
    2 points
  22. Maybe they need to add a "lite" pay level. I dont use the app enough to validate paying the fee. All of the other paid benefits do nothing for me aside from being able to use the web interface on my work computer where I cant install anything.
    2 points
  23. Another very disgruntled long-time user here - I've literally been with Evernote since it was a little desktop app. This feels more like Alpha software - how it was released in this state is unfathomable. It's bad enough that I genuinely think it might kill the company unless they move really fast to fix things - this might go down in software folklore as a $billion mistake! In addition to the lack of a sync button, the missing notebook counts, the missing Preferences, the weird keyboard combination to delete a note, the missing editing shortcuts and the missing right click menu on the stacks, I'm experiencing show-stopping performance issues. I'm running on a high-powered HP workstation, but simply dragging a note from one folder to another is taking a full 8 seconds. These are quite big notebooks, but this was virtually instantaneous in the old client. I need to reorganise thousands of notes for a new project, and with this performance it's totally impractical. And another huge bug - if you multi-select a group of notes and drag them to a new folder, only the one you drag moves - the others just stay put. What kind of quality control is this?? But there's more - notes are taking forever to load, and the editor isn't keeping up with my rather average typing speed. So typing a note is a horrible experience with the cursor lagging and stuttering. In short - the whole Windows client is unusable. Maybe the performance is just a short-term server issue. But if it's a baked-in software issue, they may have made a catastrophic mistake. Like you guys I'm looking at alternatives. It's hard to trust your data to a company than can do something like this to its customers. I'm a developer, and this looks like gross incompetence. An option to add to the list of alternatives is Joplin - a fast-maturing Open Source project with 18k stars on Github and a lot of momentum behind it. It's something of an Evernote clone and can import Evernote databases. It's a bit geekier than Evernote and is based on Markdown. It's still a bit rough around the edges but think that this release of Evernote will give it a big boost as people haemorrhage away from an unusable app. But maybe Evernote will get these issues fixed - they are going to get huge pushback from their corporate customers, and while they can ignore us small folks, they can't ignore the people who keep them in business. I'm going to give them a few days, because when it was working it was still the best app in the field, despite the ugly interface. Be interesting to see if the moderator censors this, or if they have the integrity to let it stand. Companies that don't listen to their customers don't last long - never mind the 100 years they claim to be planning for. For goodness sake Evernote - get this sorted!
    2 points
  24. Popping in with one more thought: the most important issue not raised in this interview may have been communication. Podcast interviews a couple of weeks after the fact are not satisfactory. Everything said here could have been summarized in the release notes or some obvious communication. Why wait till people are hopping up and down to tell them everything's going to be OK?
    2 points
  25. I have no doubt that the developers will fix minor bugs. But globally, this is a different product. Not the product that the 10 Evernote Alternatives wrote about. Now Evernote has become an alternative to itself. I do not see any other way to convey outrage to the management of the company, except for the forum and public messages. You are absolutely right - technical support will not help with this.
    2 points
  26. Was going to say the same thing. Here's some of the data I would look at: What % of searches (in search bar, clicking on a tag, etc.) make use of tags to filter the query? What % of users who had tags created later remove tags? (signal on ongoing feature utility) What % of users who create a tag in week 1 of installing Evernote come back in week 2? (i.e. impact of tags on product retention) What % of free accounts that convert to premium have tags created? What % of paying users have tags created? What % of 7-day active paying users have tags created? What % of premium accounts that renews in the past 24 months have tags created? There is a ton more ways to slice the data - e.g. classifying users into casual, intermediate, and power users based on activities / activity level and then seeing how much tag usage correlates with each classification, etc. Finally - to top it all off - there are also some features that are just foundational to the product that you can't leave out, or you might get an unexpected signal boost in importance through feedback from users in forums, etc. One hopes that the Evernote team looks at all these quantitative and qualitative data points together to help drive product and prioritization decisions. I personally think concepts like "tags" and "notebooks" fall under the foundational concept of Evernote (organizing your notes). So I doubt they would ever be cut (but if they were - I'd personally have to find another solution). But I think about something like Top View. It was cut from Evernote's last big update a few years ago, I think based on low usage. Many of the people on this forum (myself included) really pushed hard for it to be restored, and an Evernote employee took notice and engaged with the forum on better helping to articulate the value of the feature despite stats showing low usage. We made a compelling case that not being able to see a note full-width had a real negative impact on a whole class of users (those working on smaller screens). Evernote eventually brought it back - and though it isn't in v10 yet (so I continue to use v7 myself), the Evernote team proactively mentioned it is coming given the signal boost they received years ago on its importance.
    2 points
  27. You can use ⇧ ⌘ C to toggle checklists instead. It's not exactly the same as the old checkboxes, but I think checklists are superior for most use cases.
    2 points
  28. I've participated in the Preview and the Beta programmes for this release. I've noted bugs when I've seen them, responded to the feedback questionnaires and posted observations to the Preview and Beta forums. I'm really surprised to see this release go live when the most recent beta didn't seem nearly ready. It feels as if this release has been rushed rather too rapidly. Perhaps to catch up with the iOS release? It doesn't even feel like a robust Beta, let alone a full release. I appreciate this is a "journey" and improvements can still be made, etc. etc. but shouldn't the app at least... you know... work? I made a list of some of the basic functionality that I was waiting to see fixed. I say "fixed" because these are all things that already existed in the previous release and have not been implemented in 10.0.10. Tabs! - Imagine using a web browser and the developer removed the ability to open more than one tab at a time. My mother only uses one tab in her web browser but I suspect she might be in the minority. This was highlighted early on in the beta programme and seems to have been ignored. Local links - Again, highlighted early on and seemingly ignored. Not only does it seem impossible to create a local link to a note, existing evernote:// links no longer work. Imagine if you were a paying Evernote customer (I am) who'd created a lot of links in other applications (I have)! No need to imagine, I guess. So all the carefully-crafted links are not honoured. Why take this functionality away? Or why send out a product before it has this basic functionality included? </rhetorical> PDF Annotation Summaries - I annotate documents, research papers etc. Previously, annotations were summarised at the top of the note. Really useful stuff! That's no longer available. Not only that, my existing annotation summaries have lost all recognisable formatting. Highlights in the wrong places, text annotations pointing to the wrong text. Web Clipper - I'm not sure what's happened here but the web clipper, which used to be excellent and so much better than any competitors' solutions, is now formatting clipped content in strange and unexpected ways. What was a predictable behaviour is now a lottery. Creating a Table of Contents from multiple notes - No longer an option. Why not? I could go on (and frequently do). There are a host of curious design choices that other beta users have highlighted. I'm not quite so frustrated with those things. I can live with a quirky new way of doing something as long as it works. Why do I need to click twice on a link to open it? Who knows? It's a behaviour I'm not familiar with and seems like a curious design choice but I'm really only bothered that the link opens. TL;DR? Evernote is broken. At least, it doesn't work in a way that will allow me to keep using it without employing a lot of "workarounds". This is true of the iOS release too. (The issue about offline notebooks is well documented in the relevant forum, for example.) Having been with Evernote for 12 years, I was happy to contribute time to the Preview and Beta programmes. I liked Evernote. I encouraged friends to use it. I pestered work colleagues to download it. I don't expect to be making such encouraging noises in the future! I'm sure a huge amount of work has gone into making this new Evernote release. Perhaps this is simply a bumpy start to an exciting journey but it's not one that I'll be joining. I just want Evernote to be what it used to be, a reliable, robust 'second brain'. This release, sadly, is not a step forward.
    2 points
  29. 現象は以下となりますが、過去のバージョンでも頻発しており、困っています。ご対応いただけるとありがたいです。 ・現象  ・日本語で文字を入力する→変換→変換候補分の文字が全て消去され、   実質的に文字入力ができなくなる  ・半角入力(アルファベット、数字)を入力するともとに戻る ・環境  ・MacBook Pro(15-inch,2017)  ・MacOS Mojave 10.14.16  ・バージョン 7.14 (458244 Direct)  ・エディタ: 69.3.10951 (15add1e)
    1 point
  30. Hello Evernote staff, I would like to know how to disable spell check because in my note I have large amount of techinical terms and evernote seems to not knowing them. In the previous version, I can do it by choosing edit → spelling → disable spell check. Thank you so much
    1 point
  31. I've been a loyal user of Evernote for many years now, eschewing the Microsoft behemoth for some more open source alternates. Evernote was a bit of a compromise, but at least it wasn't MS. So I await new developments with interest. This last one seems to be a disaster. So far I have found the following issues with Evernote 10 that render it unsuitable for my use. I use Evernote as my journal/to do lists/note taking application to pretty much manage my life, and as such ease of use is important, as is customisation and personalisation. It is the application in which I spend most of my time. And it has been brilliant. So far, after an upgrade to version 10, I find the product sorely lacking for this and am seriously considering alternatives (for Windows and Android). Even to the point of test driving OneNote, Joplin, Notion and a couple of others. Key for me is the ability to use my own fonts within the app - while I know these will not convert on Android, I deal with that. Most of my time is spent in Windows. Right now I can't even change the default font from the half dozen that are available. So, in no particular order : 1) while you have moved the ability to delete/rename/edit the notebook to the second column, why not retain it on the first column anyway? I'll live with it, but even so... 2) there are no preferences available. So I can't change my data location (might be important), defaul font, or, indeed, anything. Evernote is no longer flexible or customisable. Critical. 3) You've limited the fonts available. I use my notebooks to reflect me (as notebooks) not just to record data or clippings. So the ability to personalise fonts is hugely important for me. Critical. 4) You've introduced 'Recent Notes' on the left but with no ability to hide it - so a bit of screen real estate that limits the number of notebooks I can see at once has gone. Same for shortcuts - why can't this go back where it could be - at the top. Highly desirable. 5) You've removed right click from the LH column, but kept the drag and drop behaviour that often resulted in a notebook being moved to a stack where I didn't want it. Missing a trick there - a confirmation would be helpful! I'll live with it 6) We've lost 'Print Preview' so now the only way to preview a note is to save as a PDF via PDF writer. Critical. 7) What's more we now have a fixed format of printed note.. what if I don't WANT the header on the note ( I rarely do, and I had this turned off in preferences)? Critical. 😎 You've added an extra click to the process of viewing an encrypted note. Since the most likely reason for viewing an encrypted note was simply to view it, not remove the encryption, this should have been dealt with a different way.Highly desirable 9) Once decrypted we can't just edit the note. We have to decrypt the lot, then reencrypt it. Really hecking irritating. This is beyond disastrous. This whole release has just messed up a good product without actually adding anything of value beyond the ability to choose highlighter colour (we can do this but not choose our font?). You've stripped out some of the ease of use features and the things I actually liked. The more I use it, the more I find things that are either missing or have been made worse. So. I've reverted to 'Legacy' (a tacit acknowledgement that some users are going to be less than happy). I'm currently investigating alternatives to EverNote and will be leaving the paid programme if I don't get some assurances that these things will be fixed. Knowing that this is as good as my primary day to day application is ever going to get is a real downer. [Apologies if this is in the wrong place but you've got a very dissatisfied paying customer here, and I am not alone]
    1 point
  32. Please increase the field of view of the tags panel. This way we can find the desired tags more easily. It is not productive to hover to see tags
    1 point
  33. Thanks for the tip but I have reverted to a version that I had the download for (6.19). Back in my comfort zone and a little less stressed but am testing migration to ON today - it's taking a while to import one set of notebooks (800+ notes) - and looking further into other possibilities, though there is no equivalent. If I discontinue EN, it will require a lot of change and adaptation on my end and I do not look forward to that. Hoping that EN is listening and anxious to hear what they decide to do...
    1 point
  34. Count me in as someone who isn't happy with this update. For me it's a giant step backwards. I understand the company wanting to rewrite the application in something that makes it easier to maintain and add functionality in the future. I work with databases and have written database applications before and completely understand how good it feels to get rid of bad, old, hard to maintain legacy code in favor of new shiny stuff. What they should have done is release this version as beta and asked people to test it (I'm sure they did but it obviously wasn't ready to come out of beta). There are too many missing features and things that are very different. I have used the Send Feedback option several times to give them constructive feedback, not "you're a bunch of idiots" - that doesn't help. The overall look and feel is more like version 2, the previous version looked and felt much more professional. Another thing that is driving me nuts is the line spacing. It's about double what it was. I make my font as small as I can read so I can fit as much as possible in the window, but with V10 I can't get that much in the window. With regard to the fonts, I wish they would follow standard font sizes. The default 16 font is NOT 16 point font in any other Windows application. I could probably get used to the fonts they have chosen to give us but I want the ability to change the default font size because I prefer 14. I keep all my work on a project in a bullet list under that days date. Often I'll press shift-enter to get to a new line but stay on the same bullet. I have my font size set to 14, but after I press shift-enter the font goes back to 16. Same with inserting text between two paragraphs where everything is 14 - the new text goes back to the default. It didn't do this on the previous version. I just re-installed 6.25 and didn't realize how much better it is. I really hope Evernote is listening to all of this. In my opinion they should go back to 6.25 being the current version and put this version back into beta letting people help them test it, then release it back to everyone when they have added the needed features. I understand they ARE working on adding back a bunch of the missing features, but they shouldn't have been missing from the start. And it's perfectly ok for a company to say, "Sorry, we thought this version was ready but it's obviously not, we goofed. We're going back to the previous version and will let you know when this is ready." That's hard but better than not saying anything and letting long time loyal users get more and more upset. I do love Evernote and have used it a TON for a long time. I can't imagine NOT using it! Fingers crossed something good happens with Version 10 really soon - be that a major update with all the missing features or a rollback.
    1 point
  35. Yes evernote is callous towards the user base. There is definitely an elitist attitude in the company and they don’t take user feedback seriously. Recently some hacker was able to log into my Evernote account because I did not have two factor authentication enabled. Can you believe that? Can you imagine my bank allowing someone with an unrecognized device to log into my bank account from a foreign country? When I presented that analogy to Evernote they basically just turned their nose up at me. I guess they don’t consider our notes to be as valuable as currency. Pathetic. Just one small example of the callousness. And don’t even get me started on this new user interface “update.” It is a complete joke and a mess and has complicated my life greatly. It’s really a shame because Evernote used to be my favorite app by far. But they are just bound determined to run it into the ground. Funny, I have over 20 years experience as a software project manager, product manager, and user interface architect. I have offered my services and consultation to Evernote for free and they have declined. They think they know better than everyone else. Even as their product continues to decline and their user base criticizes them. Unbelievable pride. Oh well. Peace out As soon as I can get my archive downloaded. By the way, company callousness starts at the top. What you are seeing is the attitude of the senior executives at evernote. Execs create that kind of culture of the company when power goes to their head. It always starts at the top.
    1 point
  36. Now that you're at the premium level, open a support ticket at https://www.evernote.com/SupportLogin.action Please let us know if they say there's a policy change
    1 point
  37. Yet when I attempted to email my comments directly, they directed me to the forum. And when you do post on the forum they don't bother to react. And they even cut off the chat. This is not a healthy sign. Customer-friendly companies engage actively with customers who are making the effort to give them feedback. It very much feels like a group of developers who have lost touch with their customers and withdrawn into their bunker. I've got a nasty feeling about this and am preparing a bolt-hole. This is more than a slip-up - it's deeply incompetent. Not helped by the fact that they seem to have crippled the export feature. It's almost as though they're trying to hold our data hostage? Joplin is a VERY active open source project that's pretty usable now and can only get better. And you own your own data. Pretty sure that's where I'm headed. It's the keen users like us who helped build the company - they can't afford to lose us. OK, I'm not a paying customer right now, but I have been in the past and I would have been again. And I've evangelised their product online and off. I've used Evernote since its days on the desktop almost 20 years ago - if they haemorrhage people like me they are heading for trouble.
    1 point
  38. Seems to work ok on my iPhone XS Max, however it's a disaster on my new iPad pro. Despite uninstalling, it still struggles to sync and even open notes. Now when I try to open the app nothing happens. TERRIBLE
    1 point
  39. Thanks for the tip - I wasn't seeing that menu. Looks like you have to set it up manually. You have a number of columns there that I wasn't using. HIdden features are not good features. Can't check - I've given up on this release and downgraded. The 8 second lag when I move a note from one book to another is enough to make the release unusable on its own.
    1 point
  40. When can email a copy option be added back? Why is Evernote removing features? We should stop using this app if they just take away features we rely on for daily work flow. Beyond frustrating.
    1 point
  41. @ej8899 did some great detective work on this. Although it doesn't help much, you will see two files for each attachment. The mime file is a text file which you can read with notepad which tells you what type of file it is (pdf etc). The other larger file with no extension is the actual attachment file. So if the mime file says it is a pdf, you can copy it somewhere else, change the extension to pdf and open as normal.
    1 point
  42. Not being able to modify the preferences is inadmissible... im very dissapointed... this new version is for children... this is inadmissible
    1 point
  43. I’m having this issue too, tried support with it but they say they can’t recreate this issue which is astonishing as many have shared it on the forums. Only thing I have found is on iOS close the app, don’t leave it in the background cause sometimes when it comes back to the foreground it seems ok but it’s not syncing and data is lost.
    1 point
  44. I think I'll find my copy of "The Inmates are Running the Asylum - Why High Tech Products Drive Us Crazy and How to Restore the Sanity" while waiting for an answer.
    1 point
  45. I'm not sure to which extend this thread is followed by the developers of Evernote, but the lack of multi-language support/multiple language spell checking is not solved at all. What we are asking is that in the settings, we can select which language is the prefered language for spell checking. For many people in multi-language environments, the Windows system language is not relevant.
    1 point
  46. I fully agree with you. That's what I was thinking too. The Space is wasted. 1. The same for the searchbar: Put the searchbar in the middle, that way we have more space on the left, and the searchbar is a bit longer. 2. The same for the new note button: I never used that Button. (I would really like to now, what is the idea behind these design decisions... We have now so many extra steps to do, extral klicks, extra eye moves, shortcuts with 3 instead of 2 buttons... . EN is a produktivity tool, everything should designed from this point of view, that you can do the stuff fast and easy. ... )
    1 point
  47. I don’t think, this is correct. All the last years it was always the case that an internal link, which I produced on Iphone/Ipad, was opened on the Mac with EN Mac and not with EN Web. And I also stay on 7.14 for Mac. But on Mac the internal links open with EN Web since EN IOS 10.0
    1 point
  48. That sums it up for me as well. EN has become my paperless hub for personal records, information, and task management. Local notebooks were a key component of that. As stated elsewhere since most of my local stuff is a PDF I think I can actually use Windows folders and indexing to accomplish the same thing. Loss of function being a unified search of my own but the search itself is instantaneous. Tough part is what has been stripped from the clients. IOS for me at first blush needs a reliable/quick sync and sorting search results. I really only use it for finding things and a little note updating. Windows is a bit more problematic what with the aforementioned local notebooks, import folders, server indexing lags, lost hot keys, etc. I really like the cross platform capability of EN, could give a **** about the editor or spoon fed search. I may end up porting my local stuff and ride 6.25 on the desktop, old IOS on the iPad, deal with new IOS on my phone (updated too quick shame on me) for a while. But then I have to take a moment to consider what's just happened. If these guys thought this V10 stuff was a good idea what else do they have up their sleeves? And the crickets I hear chirping when questions are asked about what is gone forever, what is coming back and when don't help. Anyway hopefully a couple of months will clear things up.
    1 point
  49. Upload limit and note size are my #1 reason for a premium subscription I can not survive on the Basic Account limits I also can not survive on the stripped down v10; I'm using the legacy version
    1 point
  50. It seems like clipping works again as of April, 1. These conjugation tables were a complete mess a couple of days ago.
    1 point
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