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Showing content with the highest reputation on 02/03/2020 in all areas

  1. Yes, I was able to get in contact with support via chat and they approved the request within minutes. Very helpful of them. Thanks.
    2 points
  2. Hi Dave-in-Decatur, I confirm "bug is fixed in v. 6.23" Thx to all
    1 point
  3. You can restore a single note to a prior status using note history on the server, but it is note by note. If you want to save your complete EN database from your local disk, you can use a backup program that is able to copy single folders (this means not by TimeMachine, but for example with Acronis for the Mac). Then you can simply grab everything in your EN folder and stuff it away. Restore means then that you restore everything to a prior status, which probably is not very useful. But it is possible.
    1 point
  4. Ran a little test. I created a note on the iPhone with three lines, large, medium and small font. Synced. Viewed the notes on my PC and all the lines were my default font, 10. Went back and edited the font size of the lines on the iPhone to large, medium, and small font. Synced. This time it stuck. The font sizes on the PC are 18, 14 and 10. Don't know if my default font on the PC was larger if all the fonts would ratchet up or not. Poor performance any way you look at it, having to do it twice is of particular interest. But it has been this way forever and maybe this new cross platform editor push (which cuts back on user controlled font sizing) will normalize things. Who knows, maybe less control of sizing will be worth it if one can get a proportionally accurate view across platforms.
    1 point
  5. No, that level of support is not available fyi deleted notes are available in your trash and can be restored
    1 point
  6. Hi. Exporting to ENEX does not save the notebook structure. It's necessary to export one notebook at a time to link the notes together - though I appreciate with 500 notebooks that's not a trivial task. However a copy of your database and the notebook structure (excluding Local Notebooks and their content) is already present on the server. In the event of disaster, reinstall Evernote, log in with your usual details, and if Evernote doesn't find your copy of the database on the local drive, it will create one by downloading from the server. If you find that some recent updates have been missed because they were not synced with the server, you will be able to recover edited information from your own backups.
    1 point
  7. I merged your posts The database folder includes a small SQLite database (LocalNoteStore) storing note metadata, notebook records, ... >>what would the procedure to recover my complete EN structure from that folder including all notebooks and the pre-existing distribution of notes inthose notebooks. For recovery, you would be restoring the entire database folder You can't do this piecemeal fyi The Evernote sync process works well to restore data from the servers for sync'd notebooks Some users backup their data using .enex exports, a separate export for each notebook
    1 point
  8. Sounds like you're referring to the Evernote for Windows application. Given that, your Evernotes, plus notebooks, tags, etc attachments, etc. are all stored inside a SQLite database with extension .exb. You can spelunk it with a 3rd-party tool (https://sqlitebrowser.org/), but you kinda have to know what to look for. You almost certainly don't want to make any changes unless you really, really know what you're doing. In any case, you back up your Evernote database folder in case something goes horribly wrong, in which case you just move out the old stuff and copy in the old stuff from your backup. The .exb file may be sufficient, though I'm not totally sure about that, having never needed to do a restore this way. With respect to exporting notebooks, your should do it on a note-by-notebook basis, and you can do that by hand (tedious) or by using the Evernote ENScript command line program.One approach is outlined here:
    1 point
  9. Has there been a fix implemented for this yet? This auto-scroll functionality really hinders productivity and forces me to use the previous version of Evernote in web (also using Firefox on Windows 10)
    1 point
  10. Hi All, Wanted to provide an update. We believe we've identified the root cause of the issue, and hope to have a fix implemented very soon. I'll follow-up here once the fix is live. Let me know if you have any other questions.
    1 point
  11. Hi All, Thank you for reaching out and for reporting this issue. Our apologies for any trouble or inconvenience this may have caused. I'm going to see what more I can find out, and will work with our teams to determine how best to proceed. I may reach out to some of you directly to get more information. As always, let me know if you have any other questions.
    1 point
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