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Showing content with the highest reputation since 10/14/2020 in Posts

  1. 15 points
    It's unbelievable how such a good product can turn into such a bad thing that it induces a customer from years of using the product and the platform to start a process of mass migration of their data to the competition. How can a company do not make a market research, a survey among its loyal customers about what they expect or not from a new version. To me, if Evernote continues like this, it really died. And there it is to look for alternatives to other products, which maybe don't have all the features of Evernote but at least they don't charge us for what they can't offer, different from Evernote which keeps charging and at the same time has removed crucial functions for me. Let's go to the list of CRUCIAL functions that have been removed, and that for me disfigure the whole product: - There is no way to change the color of lateral toolbar from Dark. - There is no way to put shortcuts list in the top of screen. It will not move anymore - There are only FIVE Fonts. For me that store computer code in the notes, it is A TERRIBLE choice - Desktop App is a web based one, and notes are not synchronized anymore. Just turn off your Ethernet adapter and the program will not show notes anymore. The proof is that you are able to show "developer options" that show a web page render in the right side of the screen. Another proof is you can use the old classic version side by side with the new one, so the new version 10 is not using the database files that is stored locally. - I can't change the Interface Language. I like to use English Interface, since I can have a lot of info in foruns instead to get translated the Brazilian version to English one. - I can't create a Notebook inside the Notebook stack as I always did. You need to first create the Notebook, then move it to stack - I can't grab a screen capture anymore - I can't Paste text directly to Evernote note (CTRL+shitf+V) anymore - I can't import a folder anymore - I can't un-stack a Notebook from a stack using right click mouse. I need to drag an drop them. - I can't narrow a search inside a specific Notebook or Notebook Stack. Please, if you noted some another missing feature, feel free to contribute to this list.
  2. 15 points
    (UPDATE: this release has been patched to 10.1.7-1902. This is a bug fix patch.) Hello! Today we are releasing Evernote for Windows 10.1 (v 10.1.4). With this release we are addressing some of the initial bugs we’ve seen in 10.0--particularly around crashes and stability. We also spent some time focusing on a spellcheck bug that was particularly problematic for Windows customers. It is available now from the Windows App Store, or as a direct download version from our website. If you are already running the direct download version, you will see an automatic update sometime soon as we progressively roll out the update and do not need to take any action. New: Create date (and time) is now editable from Note Info Sign in with Apple is now available at log in F2 keyboard shortcut is now available to trigger a rename action for: Notebooks when focused on a notebook in the notebook menu Stacks when focused on a stack Spaces that you have edit permissions on Tags when you are focused on the tag in the tag menu (Notes is coming soon and will also be supported by a future version) When left navigation menu sections are expanded, section headers are now sticky, making them easier to navigate Fixed highlights: Internal note links created on the new Evernote, when copied from the editor as evernote:/// links, now take you to the destination note Spellcheck issues seen by some customers are now fixed and respects their OS language settings Copy image would sometimes not be available from the image’s right click menu Crash fixes, in particular for account switching particularly during switching between notebooks The first note in the note list was not properly selected when clicking a notebook from shortcuts Tag auto-suggestions would not appear after using the CTRL + ’ shortcut to jump to the tags footer Drag and dropping enex files to the note list now uses faster enex import functionality and loading UX Sketch and editor bug fixes Coming soon: Write quick notes and clip screenshots with the Evernote Helper companion app (Windows - Right-click the Evernote icon in your system tray) Quickly search and move to different note using a keyboard shortcut (Windows - Ctrl+Q) Create new audio recordings and playback audio files Top list view (the same condensed view as side-list, but the list is on top) Let us know what you think and we appreciate the continued feedback. We know we have a lot of work to do and will keep pushing. Thank you!
  3. 12 points
    (UPDATE: this release has been patched to 10.1.7-1902. This is a bug fix patch.) Hello! Today we are releasing Evernote for Mac 10.1 (v 10.1.4). With this release we are addressing some of the initial bugs we’ve seen in 10.0--particularly around crashes and stability. It is available now from the Mac App Store, or as a direct download version from our website. If you are already running the direct download version, you will see an automatic update sometime soon as we progressively roll out the update and do not need to take any action. New: Create date (and time) is now editable from Note Info Sign in with Apple is now available at log in Added a new keyboard shortcut (F2) that triggers a rename action for: Notebooks when focused on a notebook in the notebook menu Stacks when focused on a stack Spaces that you have edit permissions on Tags when you are focused on the tag in the tag menu (Notes is coming soon and will also be supported by a future version) When left navigation menu sections are expanded, section headers are now sticky, making them easier to navigate Fixed highlights: Internal note links created on the new Evernote, when copied from the editor as evernote:/// links, now take you to the destination note Spellcheck issues seen by some customers are now fixed and respects their OS language settings Copy image would sometimes not be available from the image’s right click menu Crash fixes, in particular for account switching particularly during switching between notebooks The first note in the note list was not properly selected when clicking a notebook from shortcuts Tag auto-suggestions would not appear after using the CMD + ’ shortcut to jump to the tags footer Drag and dropping enex files to the note list now uses faster enex import functionality and loading UX Sketch and editor bug fixes Coming soon: Write quick notes and clip screenshots with the Evernote Helper companion app. (Mac - Click the Evernote icon in your menu bar.) Quickly search and move to different note using a keyboard shortcut (Mac - CMD+J) Create new audio recordings and playback audio files Top list view (the same condensed view as side-list, but the list is on top) Let us know what you think and we appreciate the continued feedback. We know we have a lot of work to do and will keep pushing. Thank you!
  4. 11 points
    I gave up trying v.10 and am back to previous v. 6.25.1.9091 (last stable version). I use Evernote for work, not for leisure. The poor design and missing features affect my workflow. I just can't afford it. The whole situation is a true lack of respect. This release is an unfinished project - and a poor one. I'll stick to the older version for now.
  5. 10 points
    I`ve just installed the new v. 10 and I just couldn't believe my eyes: oh, no, they kept most of the horrible beta version they realeased a few weeks ago! I would't call it an upgrade. I see it as a new concept, a whole new design - and they turned the back to old customers, simple as that. I spend 90%> of my computer time at Evernote. It has been so for the past 11 years, my workflow is based on Evernote, I have thousands of notes. They messed everything up. My first shock (not yet recovered): they killed the local databases and syncing. Who asked me if I want to have all my notes on the cloud ALONE? I'm collecting a list of missing functions and I'll add to this node. For now, my statement is that the downgraded their own piece of software. They sacrified a robust desktop client in favour to an Andoid-like app: just the basics. Not my idea of a note taking software.
  6. 9 points
    I think given the frustration of users from the preview, beta and now the general release about the removal of functions and sparse information about which may still be under development, I think it would be a good idea for Evernote to publish a full roadmap to show which features are coming and a list of those that have been removed for good. I don't think this would even need dates, just a list of features with a guide as to In Development | Coming Later | Removed Permanently and to show where the new client is going. I think this would give users a clear indication of what to expect and maybe a little faith back. Communication goes a long way with things like this. Personally I would really like to see this, especially as I feel a lot of the beta feedback has been ignored. My premium subscription renewed a little while ago so I am going to cancel my auto renewal, then if it improves before it is due again (and I really hope it does) I will consider re-instating it. I am afraid I cant see the value in paying for this when there are other products available that suite my workflow better than the current build. I have enjoyed Evernote for years but personally feel this is a step back in terms of product development. If you agree please think about giving this post a vote in the hope it is picked up by the team.
  7. 9 points
    I've participated in the Preview and the Beta programmes for this release. I've noted bugs when I've seen them, responded to the feedback questionnaires and posted observations to the Preview and Beta forums. I'm really surprised to see this release go live when the most recent beta didn't seem nearly ready. It feels as if this release has been rushed rather too rapidly. Perhaps to catch up with the iOS release? It doesn't even feel like a robust Beta, let alone a full release. I appreciate this is a "journey" and improvements can still be made, etc. etc. but shouldn't the app at least... you know... work? I made a list of some of the basic functionality that I was waiting to see fixed. I say "fixed" because these are all things that already existed in the previous release and have not been implemented in 10.0.10. Tabs! - Imagine using a web browser and the developer removed the ability to open more than one tab at a time. My mother only uses one tab in her web browser but I suspect she might be in the minority. This was highlighted early on in the beta programme and seems to have been ignored. Local links - Again, highlighted early on and seemingly ignored. Not only does it seem impossible to create a local link to a note, existing evernote:// links no longer work. Imagine if you were a paying Evernote customer (I am) who'd created a lot of links in other applications (I have)! No need to imagine, I guess. So all the carefully-crafted links are not honoured. Why take this functionality away? Or why send out a product before it has this basic functionality included? </rhetorical> PDF Annotation Summaries - I annotate documents, research papers etc. Previously, annotations were summarised at the top of the note. Really useful stuff! That's no longer available. Not only that, my existing annotation summaries have lost all recognisable formatting. Highlights in the wrong places, text annotations pointing to the wrong text. Web Clipper - I'm not sure what's happened here but the web clipper, which used to be excellent and so much better than any competitors' solutions, is now formatting clipped content in strange and unexpected ways. What was a predictable behaviour is now a lottery. Creating a Table of Contents from multiple notes - No longer an option. Why not? I could go on (and frequently do). There are a host of curious design choices that other beta users have highlighted. I'm not quite so frustrated with those things. I can live with a quirky new way of doing something as long as it works. Why do I need to click twice on a link to open it? Who knows? It's a behaviour I'm not familiar with and seems like a curious design choice but I'm really only bothered that the link opens. TL;DR? Evernote is broken. At least, it doesn't work in a way that will allow me to keep using it without employing a lot of "workarounds". This is true of the iOS release too. (The issue about offline notebooks is well documented in the relevant forum, for example.) Having been with Evernote for 12 years, I was happy to contribute time to the Preview and Beta programmes. I liked Evernote. I encouraged friends to use it. I pestered work colleagues to download it. I don't expect to be making such encouraging noises in the future! I'm sure a huge amount of work has gone into making this new Evernote release. Perhaps this is simply a bumpy start to an exciting journey but it's not one that I'll be joining. I just want Evernote to be what it used to be, a reliable, robust 'second brain'. This release, sadly, is not a step forward.
  8. 7 points
    It's unbelievable how such a good product can turn into such a bad thing that it induces a customer from years of using the product and the platform to start a process of mass migration of their data to the competition. How can a company do not make a market research, a survey among its loyal customers about what they expect or not from a new version. To me, if Evernote continues like this, it really died. And there it is to look for alternatives to other products, which maybe don't have all the features of Evernote but at least they don't charge us for what they can't offer, different from Evernote which keeps charging and at the same time has removed crucial functions for me. Let's go to the list of CRUCIAL functions that have been removed, and that for me disfigure the whole product: - There is no way to change the color of lateral toolbar from Dark. - There is no way to put shortcuts list in the top of screen. It will not move anymore - There are only FIVE Fonts. For me that store computer code in the notes, it is A TERRIBLE choice - Desktop App is a web based one, and notes are not synchronized anymore. Just turn off your Ethernet adapter and the program will not show notes anymore. The proof is that you are able to show "developer options" that show a web page render in the right side of the screen. Another proof is you can use the old classic version side by side with the new one, so the new version 10 is not using the database files that is stored locally. - I can't change the Interface Language. I like to use English Interface, since I can have a lot of info in foruns instead to get translated the Brazilian version to English one. - I can't create a Notebook inside the Notebook stack as I always did. You need to first create the Notebook, then move it to stack - I can't grab a screen capture anymore - I can't Paste text directly to Evernote note (CTRL+shitf+V) anymore - I can't import a folder anymore - I can't un-stack a Notebook from a stack using right click mouse. I need to drag an drop them. - I can't narrow a search inside a specific Notebook or Notebook Stack. Please, if you noted some another missing feature, feel free to contribute to this list.
  9. 7 points
    Hmmn. I agree with half that statement. My frustration with everyone's negative reaction so far has been that early adopters, who had an option, (with the exception of iOS) still chose to update to the latest shiny new version - and then complain that it doesn't work the same way as the old one. There's a Legacy version guys (and gals) - go reinstall that (unless you're an iPhone user) and go back to the interface you knew - and (apparently) hated less. See: I have tasks to get done. They're independent of apps, which I use to make my life easier. Tasks are depressingly consistent. Apps tend to come and go according to the whims and finances of their individual business interests that (quite properly) totally ignore my situation in any decision making process. When - and it's always when, not if - an app changes, I need to find a way around that issue so I can get back to my tasks. I'll either change my workflow, or I'll change the app. That's it. No other choices, no winging that the app provider has failed to meet my expectations... well, not much anyway. Those nasty task thingies are still hanging around, and it's going to be me on the firing line if they don't get processed. I need to choose better apps. Before I get the old 'fanboi!' reaction - I'm not defending Evernote here in any way. I think that Ian Small (the man in the 'buck stops here' desk) has presided over the worst bit of user support in Evernote's not particularly impressive history. He presents - in another third party video* - the reassuring news that launching the new app was not the aim of their re-coding exercise. This is just the first step in recreating the full Evernote experience from the ground up. More and more legacy features plus new shiny ones will be released during this year. That should have been on the table before the launch - and definitely before the very basic new app dropped on iOS. But. We are where we are. I'll not pretend I'm not also evaluating alternatives, but I'm staying with Evernote - I may even renew my subscription again - whilst continuing to hit tasks with my Legacy Evernote. I look forward to more updates with interest and hope. * Someone else flagged this new video - sorry I forgot to link back to that...
  10. 7 points
    The customer support staff (Jeffrey) are people too, and I don’t think we should be demonizing them for doing their job. The same is true for the developers. This is their livelihood, and I’m sure they are doing their best to develop a quality product, so threatening legal action or trying to organize a mass cancelation of subscriptions (their income) is quite unfair. I think we ought to voice our opinions (I have in many places in this forum), even (especially?) if they are at odds with Evernote’s, but we should try our best to do it in a mutually respectful manner. This is an app we all care about, right? We want to see it succeed and be better. I agree that there are problems eith the current release (enumerated elsewhere), but I think arguing the merits of our position is a better strategy than threats to leave or using the *Evernote* forums to promote alternatives. Let’s try and keep it positive, and give Evernote something they can work with
  11. 7 points
    I can see that you're not an Evernote employee, so I won't criticize you for this incredibly bad decision. But the Evernote people need to know that one of the most valuable parts of their product is consistency and reliability. As a 9-year member, I don't want to customize my interface, I've already done that. I want to turn it on, get to my info and get moving. I am profoundly disappointed in Evernote for leaving this critical feature out. They did add the ability to make my notes have pretty colors. That's what they prioritize? Over me being able to set up my screen my way? Really? Are they idiots? Do they know how to satisfy customers? New releases should not take away major functions while adding gimmicks. Someone in sales needs to go have a talk with the programmers and tell them to get MY Evernote back and to put that ahead of cutesy gadgets for the TikTok generation. I'm angry as can be with Evernote. I've been an Evangelist from the jump, and I can't tell you how many hundreds of people I've led to Evernote. If this isn't fixed, and fast, I'm going to undo all that Evangelizing. Stupid. Unbelievably stupid.
  12. 7 points
    So three hundred thousand people didn't want to sort search results on IOS and were okay with a three minute lag for an update to appear in search results in general. Good to know.
  13. 7 points
    Hey @RavBoy, THANK YOU for taking the time to timestamp this and provide some summaries. That takes a bit of work and it helped me a lot to bounce around to the various points in the video where I could see @Ian Small speak about certain points in which I had a personal interest. Definitely appreciate your contributions on that. Here are my comments and take-aways, for what it's worth: Few probably really appreciate how massively non-trivial Small's undertaking truly is. I have been in and around the making and implementing complex software for about 3 decades now. Evernote's codebase was on a disastrous vector which would have inevitably led to its demise, even if 10+ years from now. The bloat of having to deal with 5-6 unique applications, essentially, would have made innovation absolutely unsustainable one day (if we're not there already and I would argue we are) and competitive apps would have shown up to tear it apart. I mean, this is something we are already seeing with apps like Nimbus and others. So this move he is making is as necessary as it is risky to the loss of power users like me and perhaps many others. The risk comes from the fact that these first re-writes of the code from the ground up could never have all the features everyone wants in a first iteration. They are basically starting over. It would be too expensive to even try to have all the important features to every persona out there using Evernote. Therefore some are going to jump ship, or seriously consider it for perhaps the first. (I was one of those. More on my intentions in a second.) They are not just "rewriting code". They are building a new platform on which to write future code that we probably haven't even considered yet as use cases. This makes me hopeful. I've often thought it would be amazing if Evernote could, just as a crazy example here, contain all my raw note data from meeting let's say, and I could bolt on something like a mindmapping app which could tap into a note(s) and let me pull it apart in the form of a mindmap from outside Evernote. Whether that that particular use case is or isn't possible (or even worth considering) is beside the point. The point is: to consider anything like that now they would have to build it 5 separate times for each app OS. Never going to happen. The new and improved codebase makes innovations along these lines conceivable--it cracks that innovation door open. I find that exciting. Clearly Small recognizes that there are those of us who will keep rolling on v. 6.25 and they will support that for a time. That's all I needed to know. I'm in no rush. I know undertakings like this take an almost diabolical series of iterations in order to get to even get near the brass ring. I just don't want my working life wrecking-balled while I wait. So, all good here. I'm going to keep on keeping on in 6.25 for a good 12 months or so while I see what the new releases bring and re-evaluate then. I have two machines I work with, a notebook and desktop (and mobile of course). I may install v10 on one of them just so I can keep tabs on the latest improvements. Pondering this. In short, you probably saved an Evernote user today @RavBoy. I was testing Nimbus just before checking in on these Win 10 threads. It's not where I need it to be either (which I may or may not post about in my blog). Nimbus is deficient enough in areas like their clipper and just basic polish of core features that I may as well give Evernote time to nurture this new codebase and see where it ends up. It's their future to lose or win at this point.
  14. 6 points
    On iOS client 10.0.3 (1104765) (just like in previous 10.x as well) it is very slow to start the client on iPad Pro. It takes some 10 seconds before I'm able to do anything useful. During that time some of the touch gestures tries to go through but not correctly. Basically the current 10.x series has ruined the user experience due to the enormous delays in various places while trying to use the app. Feel free to like this if you have the same comments, or post constructive hints how to get rid of the problem. Thanks! Markku
  15. 6 points
    It will, because we are a free market economy! I was being somewhat facetious, stemming from my astonishment at how Ian/EN managed this current/past upgrade & implementation. Perhaps moving forward and in future they will realise that 'money talks' in a free economy and not just their ability to save a buck by more streamlined operations. I mean on one hand Ian said they didn't plan and just got stuck into it, and on the other they surveyed 300,000 users. How does that reconcile... How can they do that much research and not slice and dice the resulting data to reveal the top 10-20 features/functions desired and used, then make a detailed plan for its implementation ensuring whilst ever possible a coherent/consistent experience... and come on 3 months to do a plan... what a lot of BS. 1-3 days to get all the items mapped in a think tank, and entered into a project plan. Seems my vent/rant continues 😉
  16. 6 points
    <rant> The Evernote Team is not "out to get us". Maintaining 6 unique native code bases (Android, iOS, Mac, Windows, Web, sync platform) is INCREDIBLY HARD. Feature sets diverge between all platforms, angering users. Pace of innovation slows, angering users. Technical debt inevitably builds, but now you have 6 unique sources of varying technical debt. As a result - bug fixing pace slows, angering users. Meanwhile Evernote is a business, and it has to be sustainable. Every company eventually reaches the "we have to make significant upgrades to our aging platform / approach if we're going to make it" phase. Many companies throw in the towel at this point. Evernote is fighting through this phase. Hard choices will have to be made. But I for one am glad they are fighting through this and trying to come out the other end. Hard choices mean some features will get left behind. I might love feature X - but if the data says it is not widely used, or it is too cost-prohibitive to include - Evernote might have to cut it. I might hate that decision. I might join the forums and try to rally support from fellow users to demonstrate to Evernote that the return on supporting the feature is worth the investment. This new data may help Evernote prioritize the feature now or later down the road - or they might still have to cut it in the name of creating a long-term viable platform. But if you think the people at Evernote are happy to reduce any features that users find helpful, then you need to think again. No software developer wants to make software less useful for users. But the entire company going out of business because the software was unsustainable helps no one. It bugs me when people on this forum ***** on the people of Evernote. One can say "It is incredibly short-sighted to leave out feature X because of A, B, and C". But saying things like "user-hostile behavior" and "shame on us" (as if the Evernote team is trying to purposely trick us) I'm sure destroys the morale of the people (like you and me) working at Evernote trying their best to deliver for as many users as they can while having to make incredibly difficult choices. If Evernote doesn't strike the right balance, then people will leave and that is the risk the people of Evernote must face. Let's work together (as a user forum) to boost the signal on the things we think are important, and be prepared to walk away if it doesn't work out. But constantly challenging the intent of the Evernote team ultimately helps no one. </rant>
  17. 6 points
    Primarily, a good leader should use strategic thinking - have a clear aim and an idea how to achieve it (almost everybody want to be in top 1%, but only 1% knows how to get there...). Moreover, CEO should consider positive and negative outcomes during each step ahead plus be aware of unintended consequences of each. Next, have a plan how to enhance good effects and mitigate bad ones. Do damage control, etc. Choose skilled and engaged coworkers and manage them to reach objectives. Basically be like a chess-master - thinking five steps/moves ahead. Moreover, knowing the industry standards and patterns which can be reused. Secondly, over-communicate about aforementioned goals, different approaches and their pros and cons. What are the assumptions, dependencies, constraints, and exclusions; their risk-management strategy. Thirdly, give users a real choice, but not too much. So, I as wrote before, there should be two official versions in parallel for a year: Legacy one, officially supported, but only in aspects of critical/major bugs and security issues with a clear expiry-date - for users who prefers stable maturity and full spectrum of old features New test version installed side-by-side - with an obvious plan: for example be in preview/alpha stage for 8 months and then in beta for another 4 - for those who likes experiments and want to influence development There should be also a clear list what are the priorities and exclusions, Release plan (e.g. new version each month, etc.) and high-level Road map of features (an ordered Backlog), which shall be updated and published once a month. Moreover, do they have clear metrics how they want measure success? Are they relevant to https://en.wikipedia.org/wiki/ISO/IEC_9126 ? From engineering point of view there is for example an approach called Acceptance Testing Driven Development - you publish what is expected for a certain version of a software to do and how to test it exhaustively. Then you ask testers and beta users to check if all those scenarios (use cases) work as expected. You gather feedback about the quality, features, etc. What they have done instead? There is only one official/supported "Light" version, but no roadmap or release plan, no clear objectives. They only giving some glimpses. There no assurance what's in and what's out for sure. During a very short period of preview/beta they mostly ignored feedback about what paid/premium users need/want and surprisingly published a half baked version to everybody as a "viable and mighty" successor of the old EvN. Knowing from users that product which was called beta wasn't even ready ready for the public beta testing. This is a big red warning sign - indicator of improper engineering and lacing quality assuring practices They also have pretty bad idea how to handle disappointment of power/business users - just left them with unsupported version, which may be cut out off sync in every moment. Nobody address directly abstract questions and doubts of users at our forum. EvN stuff answers only technical questions about details of a current version. Moreover, so called stable platform (v10) for further development should have at least: editor with proper attachments handling, solid sync (no conflicts, no duplicates), preferences/settings panel, full offline mode, foolproof search, printing. Finally, assure also less tangible aspects like trust of users/customers, indisputable reliability, security, confidentiality, and high performance. What we got -> No customization, unpredictable sync, restricted editor, problematic search, problems with printing. Broken trust: many users are in doubts/unhappy. Reliability is very poor. No local notebooks, no easy editable encryption. New (Electron) app eats up resources like a monster. All above it's only an abstract. Proper synthesis of issues and recommended solutions will probably take many long pages and hours of writing...
  18. 6 points
    Totally agree with all of that. I think they have done a tremendous job getting to where they are with this new app and my own view is that it's much better than the older version already. I've been involved in very small SAAS companies myself, mainly as a hated project manager and I know how hard this would of been to do. Some features will be left out. Decisions will have been made if they can afford developer time on features used by 1-3% of users. Tough call. Thinking about the future and giving just one hypothetical example. Look at all the calls on the forums for free writing on notes with these wonderful pen devices we have. I know this would be very useful to me. Implementing this on the Windows app would've been a nightmare, then you add MACs into the mix then you need for this to be compatible with each other... virtually impossible to do. With Electron they will have access to web technologies like the PointerEvent API that lets them detect even pen pressure on the screen. Cross platform as well. The future looks great to me. Can't wait to see what they have cooking!
  19. 6 points
    Reading all of the posts here and in the EN reddit over the last few days, I've had a sinking feeling in my chest. I was so excited that the folks at Evernote were going to a single code base! As a developer, I understand this. It would make bug fixing and adding features so much easier! All of the platforms would finally have the best of all worlds! Instead, what we've gotten is, well, what we've gotten. I'm very disappointed, both as a user and as a developer. I've been working on a similar project for the last two or three years - porting a Flash-based application to Typescript and HTML. This was not optional; at the end of this year, browsers will stop supporting Flash, and my company's customers' business-critical applications need to continue working. Dozens, if not hundreds of enterprise customers, and tens or hundreds of millions of dollars of revenue, are on the line. We started releasing the port a year or more ago, while still supporting the Flash version. With every release, we included a clear list of what worked and what didn't, with as complete a road map as we could of when the incomplete features would be complete. We made a few usability changes along the way, and dropped only one feature that I can think of. Before deciding to drop that feature, we polled account managers to see if it would be a problem, and were told it would not be. Even with that dropped feature, we are working to implement the spirit of it in another way. Customers received the feature complete version a month or two ago, and even the ones who were slow to adopt it are now waking up and realizing they need to. Bug reports are rolling in, and we are prioritizing them over everything else, putting out patches every couple of weeks. In addition to the bug fixing, we are communicating all of this to the customers. They know what we're doing, and they know that when Flash shuts down, they will have the best replacement possible for the product they have built into their business processes. They are thrilled with us. Universally. This is how you replace the code base beneath a product.
  20. 6 points
    I completely support the tenor of the first post. I am a heavy user of Evernote, I used it for more than 10 years up to 3-4 hours per day. The disappointment when I am forced to use the new iOS app is so huge, that I become angry over and over again. This is not an accepated situation. The new Evernote is not a "good piece of software that has too many bugs". It's actually very bad software that has ON TOP too many (CRITICAL!) bugs. In particular the new features you redesigned are ***** and that is the actual problem of the entire redesign catastrophe! The new features are horrible from a UX perspective (>3 clicks to add a tag, stupid navigation in the iOS app, 2 clicks required now to close a note after making changes). You also took away crucial functionality (not possible to filter a notebook by tag anymore, no formatting in codeblocks, only 4 fonts, images can't be centered,...). And to make everything even worse: Thanks to a badly programmed electron app in the background, everything is slow and unstable (sometimes clicks are just lost and I have to click again, it often takes 2-3 seconds after typing until text appears, in general it feels just slow and makes aggressive). In conclusion: I do not think that you can turn this around. Even if you manage to get this software bug free, it's still just very bad software with a very bad UX, with crucial features that are missing and a failed infrastructur. Even if you manage to make it faster (I doubt that you are able to achieve that) it stays bad software. So there is nothing for me to wait for. I started to elaborate to migrate to Notion. They offer a good migration assistent and my first assessment after 20 minutes is: Notion is amazing software. Actually I was hoping that Evernote would become this kind of software after the redesign. Turned out you made it 100% worse than the already outdated legacy versions. Guess it's time to leave now.
  21. 6 points
    I'm as pissed as everyone else, and really angry at Evernote for putting out this version without FULL details (surely they must have expected this blow-back), BUT, now that they have their 2 years worth of work leveling out the playing field across all platforms, which is what they said their intention was, I'm still willing to hang around for a bit and wait for all the missing features to be implemented. I mean at the end of the day, their BIG mistake was to put this out now instead of waiting until all they implemented all the features. So I'll hang on the older version and give them a bit of time to do their work. Yes, the screwed up big time with this, but it really was just an error of releasing too early. At least that's what I hope.
  22. 6 points
    It's really sad. I started my migration plan. And I believe, I'm not alone on this.
  23. 5 points
    This is an issue that appeared after receiving the v10.1 update. Now once the program is running I can click on the taskbar icon and it opens back to where I was last focused. However, if I, instead, double click a desktop icon or launch from the start menu (and the program is already running) it opens on a window inside the program headed SHARED WITH ME rather than the notebook I was previously inside. Apart from being immensely frustrating I suspect that it isn't common otherwise I'm sure there would be lots of comments reporting it or similar. I've tried completely uninstalling and reinstalling but still get this issue. Anyone any insight or suggestions. Steps to reproduce. 1. Start Evernote 10.1.x and access your desired notebook. 2. Minimise the program. 3. Double click the desktop icon or open from the start menu. 4. EN opens and jumps onto Shared With Me list. 5. Reselect the working notebook. 6. Minimise EN 7. Open the program by clicking on the taskbar icon and return to the working notebook.
  24. 5 points
    https://www.youtube.com/watch?v=7gz0mxGC4-0. 00:00 Introduction 02:01 Why Ian Small joined Evernote 04:56 Why did it take so long to get the new framework of Evernote right 13:47 What is "Electron Apps" 17:50 Missing Features: Harmonization of Evernote experience between different platforms 22:21 Missing Features: Decision-making process on what features to bring back first 26:32 Evernote Desktop: How to open two notes next to each other (Why tabs are missing) 28:12 Difference between Checklists and Checkboxes 32:27 How to Markdown in Evernote 33:08 Why are tags placed differently now 35:17 Idea on how to add tags or crosslinks easily to inline text 36:34 Evernote vs Notion vs RoamResearch: Reminding vs Thinking 41:03 How Evernote could become the best knowledge manager 42:33 Note-taking vs Knowledge Management vs Task Management 47:27 Future outlook next months and years to come 50:01 Evernote's New Search functionalities 52:42 Ian's message to my community 54:42 Ian commits to next interview in January 2021 discussing new features 55:15 My Summary and final thoughts
  25. 5 points
    I think the pretty highlighter colors is the killer new feature 🤣
  26. 5 points
    I immediately apologize for the clumsy language, English is not my native language. I've been using Evernote for 9 years. During this time, the "elephant" has become my main working tool. In the beginning it was rather difficult to switch from the tree structure of folders to tags, but in the end it played a decisive role. During this 9 years, I saw a lot that happened with Evernote: good and bad, but there was always movement forward. They often write about productivity on their blog and it's true. Evernote allowed you to work very quickly with any amount of information, take notes with cross-tags, customize the interface for yourself, and much more. Now, unfortunately, I see how Evernote is degrading. I like the new design of notes. I like the new tag bar. I like the new text highlighting. Everything else makes me angry. Because Evernote doesn't want to be productive anymore. For example, colored tags. If you are using Evernote for more complex tasks than saving recipes, color tags are a very good way to handle multitasking. A quick glance at a work notebook allows you to visually assess what needs to be done and what has already been done. Yes, I can open the tags panel or enter the tag into the search, but is it more productive than not clicking anywhere at all? Stupid 4096 character limit when selecting tags. For 9 years I have accumulated more than 30,000 notes, most of which I need for work. For orientation by notes, I use tags and tag groups. Let's say the recent debate between Trump and Biden includes 4 tags: Donald Trump, Joe Biden, electoral manipulation, debate. All of these tags are included in larger groups. For example, Politicians / US Politicians / Donald Trump. The sub-tag "US Politicians" contains over 100 names. Now I cannot select them all at once because there is a character limit. I am asked to add a parent tag to a note. Wonderful. Now instead of 4 tags, I'll add 7 or 8. This is very productive. Wonderful "productive" design of the new Evernote. Thanks to the developers, I now see half the information in the sidebar. But a third of the panel is given for elements that are not needed there at all. God, this is counter-productive! You were probably not picked up on the street, but you graduated from some design school, read books about ergonomics and interfaces, user experience? I also got a new, productive way to sync. I am typing, a sync error occurs and the typed text disappears. Excellent. Return local notebooks. I use Evernote on several devices, but mostly on a 13-inch laptop, which is convenient to carry around in my bag. This is quite a powerful laptop on which I edit videos, photos and play Warcraft at the highest graphics settings. But it is overheating right now when I type this text. I don’t understand how a note taker can consume more than 1 GB of RAM. It's just text, not a 3D rendering of the model. Hey guys, you are killing Evernote. You made the right decision to standardize all versions, but the implementation just sucks. Maybe you should remove productivity articles from your blog and replace them with gardening articles?
  27. 5 points
    Maybe they need to fix the note sharing features first so they can learn from each other's mistakes! 🤣
  28. 5 points
    Too many performance issues and missing features for me. Detailed some of them here in my blog. There have been others since. All of them reported through Feedback in version 10. But now I have to get back to working with the modicum of efficiency I had developed for myself using v. 6.25. Finding my way in v 10 is proving to be far too time consuming. I'll be checking in on the forums etc. to see if things seem to improve. Also will be taking fresh looks at competitive products like Nimbus, which seems to be catching the eye of enough EN power users that I feel obligated (to myself) to check it out. Been paid user with EN for 10 years last April, currently storing about 20k notes. Hate that I'm seriously considering moving on after all that time invested in my processes within EN, but maybe this is a wooden door closing and an iron door opening.
  29. 5 points
    I watched the Ian Small video like many of you did and my takeaway is that power-users don't much matter to them. There is a sense in which they have come out with an entirely new product, and they will build that one up to add a few features here and there, but it will never reach the level of the legacy version. Power-users are too demanding, too fussy, and probably consist of that now famous "2 percent". Of course, power-users are most likely the ones to pay the $90 Cdn/year for their pro version, some of us with multiple pro-versions. I hope I am wrong, but I doubt it. Any company that puts out a version like this one without any kind of extensive communication about its limitations (imagine business users' surprise!) deserves the ire it gets. Evernote may prove me wrong in the upcoming year, and I hope it does, but the disregard and disrespect they showed long-term pro users will always be remembered.
  30. 5 points
    Thanks, @RavBoy for doing all this. He pretty much lost me at, WE DON'T PLAN! When I first started programming on my Apple IIe, I brought up a code window and started typing. But, once I was actually programming for money, and the program was bigger than displaying Hello World on the screen, you planned. Meticulously and at great length. And if planning took three months, that was part of the SDLC. The plan was part of the plan. We don't plan? Well, that's pretty obvious.
  31. 5 points
    First, thank you for bringing back the capability to change the creation date of a note. But, there is room for improvement, please. I'm used to use copy / paste, e. g. from an email header, to set creation date AND time of a note - this was easy to do in V7 on Mac. Now, we have this good looking date and time selector. I like this approach, but need also the good old copy / paste - just try to set the creation date to July 1st, 2003 (archive a legacy document) - a lot of action needed using the mouse and the selector. Imagine how easy it is to just paste "29. Juli 2020 um 15:42:54 MESZ" into that field and you're done.
  32. 5 points
    In the previous iOS version, when we were finished creating a new note, we could simply hit the back arrow to simultaneously save the note and return to the note list. (Otherwise, the note was automatically saved without an explicit "save" action.) Now, there's a green checkmark that saves the note—but we aren't then returned to the note list. After saving, an arrow appears, and a 2nd tap is now required to return to the note. While it's just one extra tap, that's one extra tap per note—and when creating many notes, that's now twice the work. This is questionable design. When notes are saved automatically (or they have been for years and years), what is gained by now requiring this extra step? (It's clear what we've lost.) Why must saving and returning to the list now be two, separate actions? When designing updates, is no thought given to whether the new design creates MORE work for the user than the previous design?
  33. 5 points
    Evernote offers a Legacy version Here for Windows and Mac platforms I'm using the Mac version (7.14.1)
  34. 5 points
    I am back on the original version, relatively unscathed. Another aspect of the problem here that would be well advised to note by the EN team, is that they set an expectation level of a new, improved, faster, bla bla bla version that in fact was just the opposite. That's in no way a good thing to do to anyone, much less with the added trauma of "OMG, can I even undo this". All of the adjectives to describe this fiasco have been pretty much used by many users, so I'll restrain myself. Done properly, this could have turned out much, much different with a good experience for everyone. Hopefully, this will be a learning experience and could still end well, but a few fixes to speed and other items is not going to be acceptable to a huge number of paying subscribers. It needs to be a continuation of the legacy features and an upgrade, not lipstick on a pig. OK, done with this. I've wasted more than enough time with this unnecessary disaster
  35. 5 points
    I'm with Richard. Releasing a dysfunctional "upgrade" like this is unbelievable, Asinine stupidity. You don't replace a solid version of software with "a work in progress" without half the features of the previous version. No excuse. About 20 min into Ver10, I was so mad I couldn't see straight. Trying to get work done and hitting walls every time I tried to do something. Back to legacy.
  36. 5 points
    Just an update that I was provided fantastic support and my situation got resolved - I was able to retrieve my notes. Thank you, Evernote team! EDIT: I can't reply to posts for 24 hours or reply to stuff in my inbox (5 msgs a day so maxxed out) so sharing for everyone - I'm a Windows user. What sorted out my issue was installing the legacy version (link below), which indeed had all my old stuff (whew), then re-open the new one (I could have both open), I watched it magically sync, then I made sure that any local Notes were then migrated over. I hope this works for you all. I'm optimistic it'll get fixed for everyone who had a similar issue. https://help.evernote.com/hc/en-us/articles/360052560314
  37. 5 points
    Because we still have access to the legacy version, and Evernote is still syncing to the legacy databases (Mac/Windows) It's our choice if we want to participate in the v10 experience
  38. 5 points
    Hi, don't know if this is new in 10.1 or was it already in 10.0? Just pasted a YouTube URL into a note and immediately got a nice preview of that video presented within my note - you can convert Preview / plain URL at any time and vice versa. I knew this preview feature based on Google Drive links, right - but YouTube was new to me. Enjoy! That is nice.
  39. 4 points
    I can live with the loss of features like Outlook Clipper, some temporary inoperable shortcut keys etc, and love that the new version looks modern/clean, and says it has Dark Mode. BUT when I read what the many knowledgeable people on this forum are saying about e.g. the 'Apps Performance Issues' (strange how that thread is labelled 'Answered') amongst many other serious failings and release issues... has me seriously worried about the future, about having to look for alternatives, and how long I can expect to sit on version 6.25 before EN pulls the plug? As currently I have no intention of upgrading from 6.25 So I'm respectfully requesting that @Ian Small reveals himself from lurking-mode and address/advise us on the future of this new version 10... Can you do that please Ian? Whilst concerning that the new version would be released with so many glaring deficiencies, I mostly want to know, and get assurance, that there are plans and actions being taken to make v10 awesome, as intended, and by when??? And roughly how long do v6.25 users have before EN turns it off/stops supporting it??? Has or will COVID-19 kill Evernote? Amongst the past speculative media reports on the imminent demise of Evernote, this is the 1st time that I've genuinely been worried about the future of Evernote. Sad 😞
  40. 4 points
    Understood. However, I think the more intense/power users are also more likely to be or become Premium users, while the more casual or occasional users will stay at the free level. Not that I know this for sure, just speculating.
  41. 4 points
    The new version sucks. Evernote began to consume 3-4 times more memory (more than 1 GB with 4 notes open), which is why the application slows down. The old version consumes 200-300 MB for the same number of notes. Even in the worst of times, when everyone called Evernote "the slowed-down elephant," the notebook ran faster. Side panel! Seriously? I see only a few tags on the 13-inch display instead of 20 in the old version. Do you call this "making a spacious design"? The new panel was not created to work with information. Colored tags! They made it possible to work very quickly and productively with notes. Where is the color? Shortcuts! Do you know why they are needed? To always be in front of my eyes and help in my work. Why did you remove them? Why did you add a link to the source under the title? This is unnecessary visual rubbish. Hide it. 2\10 I am disappointed
  42. 4 points
    I realize that Evernote needs revenue, but they need to do something to show some love to Premium users. I have been paying for Premium for several years now. I've never minded paying because I realize that a company needs money to run and because if if I use a service heavily I should pay for it. I have even been patient while Evernote was being built from the bottom up. While the "Legacy" version is a reasonable stop-gap measure, there are some problems with the approach: The legacy version is unsupported and can be turned off at some random point in the future. We do not know how much notice will be provided or the level of feature compatibility that will trigger the discontinuation of the legacy version. An addition of "at least x days notice will be provided before we turn off the legacy version" to the legacy help page would solve the first issue. A roadmap with a detailed list of features that will be implemented before the legacy version is turned off would help with the second issue. There is not a full list of what features will or will not be supported in the future. So this puts users in the position of using the legacy version and then being faced with last-minute changes in their workflows as opposed to knowing that a feature is deprecated and having time to do deal with that. The "install the new version, watch it wipe out the old version, and then having to reinstall the legacy version" routine is irritating, but at least it's a one-time thing. Also, don't forget that has been almost 2 years since the "rebuild" started. Premium users have been asked to be patient, and in large measure I feel we have been. But, after all that time, it is sad we are presented with such a crippled version. And the "advanced features" that they seem to not particularly care about are the types of features that that Premium users use. It is almost as if they are aiming the service at free users who have only a few notes. It feels like a kick tot the teeth to have paid for a product for years and then be treated this way. So I upvoted this. Not so much because I would like to have Evernote be free for the entire time. But I do think that showing some love towards the Premium users who have been helping to keep the Evernote lights on is definitely in order. Something like a free month or two as a "thank you" for our patience and trouble would be appreciated.
  43. 4 points
    @RavBoy, thank you so much for slogging through all that, transcribing it, and excerpting it. Whew! It's hard to read because of the nature of oral flow of speech, but I get the main ideas. I'm not crazy about the attitude to the forums. Guess we're 1%ers here and didn't know it! I wonder if the surveys went out to all users, or if they distinguished between Basic and paid users. I think the latter are more likely to be the power users who also contribute heavily on forums. And I think percentage of users maybe ought to be coordinated with intensity of use: if 50% of casual users use a feature for 15 minutes per day, how does that compare with 3% of users (the 3% who are more intense or power users) using a feature for 5 hours a day? Not a statistician, so I don't know; but I think intensity of use should be figured in along with sheer number of users. I do feel like they are aiming forward, and I get that (as more knowledgeable people than I, such as @hanseric and @Jon/t, have said in this thread) the unified code base was absolutely necessary in order to provide the possibility of innovation. But I don't think they should have released the placeholder version that is the current Windows v. 10, which is not much more (it seems) than the Web version in a Windows app. Hopefully the stripped-out features will begin reappearing in weeks rather than months, and innovative dashboard lights will not be prioritized over once-existing drive trains.
  44. 4 points
    Totally disagree. What they are embarking upon now takes MASSIVE courage. They are rewriting the whole platform so they offer way more value down the road. If you're this unhappy, you should seriously go back to 6.25 if you haven't already or go find a better app if you can.
  45. 4 points
  46. 4 points
    They later recanted this, after users protested. The main issue now is that they have rendered their software unusable. Just this morning, I discovered that the saved searches that have been the foundation of my workflow for a couple of years are no longer operating properly. These are (were) basic functions of Evernote. Ugh!
  47. 4 points
    I've been an Evernote user since 2012 and a premium subscriber since 2014. I use the Mac client (v7) on my work machine, two home Windows machines on 6.25, my phone (iOS) and iPad Pro. I've been using Mac at work since July and been loving the dark mode. The functionality seems to have some odd omissions versus the Windows client but nothing I couldn't live with. I came to this post after googling for the copy/paste issue from Outlook, which for a while I thought was user error (I've been getting used to MacOS keyboard shortcuts) or a setting. So I didn't even know there was a v10 version until googling. I got excited for a minute or two... then I started reading the feedback and got worried. I've got 3700+ notes , about 3000 of which are work related. I'm very concerned about the time and effort involved in migrating them to another platform, and the cognitive effort to get used to it. I just don't have the time for that right now! A while back I tried to migrate to OneNote due to restrictions on my old Win 10 work laptop, and it was a disaster. The import mangles the notebook stack/notebook/note structure and doesn't do multiple tagging! So I'm now thinking I'll have to find something else. I'm yet to find something that meets my requirements. Having recently paid my yearly subscription I've now got just under a year to research and switch. UNLESS some of the things I'm reading here change! No local notes?? That's ridiculous! My internet is pretty good but if I couldn't refer to my notes during an outage it would be disastrous! The web version is ok as a backup if I'm on a different device but isn't a suitable platform for the main reference. This might be the kick I needed to spend some time rolling my own.
  48. 4 points
    Part of my point is that we shouldn't have to wait to see. If you (a company with a very mature product and a large user base) are going to release a complete rewrite that doesn't contain all of the functionality of the product it is replacing, the responsible, correct way to do it is with lots and lots of communication up front. You don't leave your users wondering "where did my critical feature go?" and "when, if ever, will it come back?". You don't leave them wondering if the legacy app is going to live on or suddenly disappear. You don't leave them wondering if they are going to have to completely change the way they have done things for the last 5 years, 10 years, or even longer. Even if your policy on the past had been to not talk about future plans, you put that aside, because this is a critical juncture in your product's history, and you need to recognize that business as usual isn't going to work. You have to give your customers the information they need to make intelligent, reasoned decisions. Doing it any other way is irresponsible and shows a tremendous disregard for your customers.
  49. 4 points
    This sadly doesn't seem to be a new version of Evernote. It is an entirely different product that has access to our Evernote data in the cloud, but bears little resemblance in functionality to the Windows version of Evernote. So many features missing. This is worse than the iOS version, which, after being in the beta for a few weeks, opted out, installed Evernote 8.x from the App Store, then turned off automatic updates. So much is broken. No import folders? No global note shortcut keys? This is unusable to anyone that has used Evernote for over a decade. ☹️
  50. 4 points
    Hi, thanks for your reply. It's good to know Classic links will be reinstated. Existing links do work, as you say, but not in the same way. Previously, clicking an evernote:// link would open that note in a new window, which was ideal. Now, focus moves to the current note in Evernote, losing focus on the note currently selected. If the Evernote window is full-screen, it's necessary to go and find it. It's a different behaviour and whilst it's not a huge deal, it's another example of something that previously worked simply and effectively is now a lot more awkward. It is possible to create a list of notes, as you described. Thanks for that. But, again, here are several steps to replace a feature that previously took one. Yes, a bulleted list can be reordered. That's handy. Is it better than the previous one-click approach? I'd say that's debatable. For me, no, it's more cumbersome. Finally, I really do appreciate the feedback and can see that some of these issues might be resolved in the future. But they came up in the Beta testing. The issue about internal links certainly did. The lack of tabs too. You and I spoke in the forum about the mess with annotation summaries and I spent some time providing examples and system logs. I'm really struggling to understand why this release has been pushed out before these things were fixed. They're not flourishes I'm looking for, they're basic workflow functions. I can't work with this version so have returned to the previous release. Therefore testing the issues you mentioned requires reinstalling 10.0.10. You're welcome. The iOS release is just as bad. Not relevant to this forum thread, I know, but relevant to the question of why Evernote appears to be pushing out a product before it's ready. It was literally impossible to type the title of a note in the first iOS 10 release. And here's a quick sketch note I just added in the most recent version. It says, "Here is a note that I am writing with the sketch option in Evernote iOS". If you can guess what the last sentence says, I'll give a special prize. I certainly don't know and I wrote it! And that illustrates my bigger point. What was a perfectly usable and productive app has been broken. The cosmetic changes are lovely and I appreciate them. I also understand that you can't please all the people all the time and satisfying all users is impossible. But when it's not possible to write the heading of a note or add handwriting to a note or link to a note or annotate a note or open more than one note... it's no longer a usable notes app. Is it?
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