Lost an extremely important note

[234532452345345 0]

A note of mine went blank.

[DTLow 5,736]

You've posted in the Mac Help forum - Are you looking for some help?

Notes don't usually get "lost" by Evernote.
Deleted notes go to the Trash notebook and can be retrieved.

[DTLow 5,736]

11 minutes ago, 234532452345345 said:

 I was able to piece together roughly what the file was supposed to be (using offline files and my own memory of what was in the file), but now I don't have any trust in Evernote to reliably keep my files intact.

When I needed to recover a note I relied on my backups.

There's also the Evernote Note History, a premium feature.

[DTLow 5,736]

2 minutes ago, 234532452345345 said:

Seriously?

I repeat     You've posted in the Mac Help forum - Are you looking for some help?

[BSR 208]

Hi there @234532452345345, I've created a support ticket on your behalf. Be on the lookout for an email from me. Thanks for your patience!

[BSR 208]

Hi @234532452345345,

Sorry to hear you haven't received my email. I have just resent it, if you don't see it in your inbox try checking your email's spam or junk folder.

[widemos 0]

Hello, I've experience the same as @234532452345345: some PDF captures created with Scannable and stored in Evernote get blank when selected, marked as modified for synchronization and then uploaded blank to Evernote servers. I only have to browse the notes on the list for this to happen.

I've recorded it happening (look at the note labeled "Ejercicio 4"): https://www.dropbox.com/s/9wqblsyr1l1fbw4/evernote.mov?dl=0

When recording, I've disabled the network connection and the notes don't get uploaded blank, they reappear after a few seconds. If there's network connection, the empty note is uploaded.

I noticed it yesterday, after upgrading to version 6.9 from the Mac App Store. I'm running Sierra 10.12 (16A323).

I've stopped using Evernote for the moment, can't be recovering notes from history every time I open the app (i'm on Premium account).

 

Hope it helps.

[RyannR12 0]

Hi

I'm having the same problem as @234532452345345 and @widemos.  Upgraded to osX Sierra. Mac App gave errors, shows empty notes. Reinstalled app, no effect. Some of of the notes show on the web version of Evernote, but a lot are syncing and turning up blank.