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Audio recording not saved after Premium subscription pop-up


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I was recording audio for about 90 minutes, but when I clicked on Save button, a pop-up appeared asking me to upgrade to Premium.  I clicked on Not Now button.  I looked at my audio recording and it was empty.  I see two recordings in my note.  Each recording is 60 bytes.  Is there any way of recovering the recording?

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  • Level 5*

Hi.  I'm assuming that the upgrade message popped up because after 90 minutes your recording exceeded 60MB,  which is the note size limit for Basic accounts.  If all you now see is 60B,  that's barely enough for the file name - there won't be any sound recorded there.  Once note size is exceeded the note can't be saved,  so I'd doubt that it is possible to recover anything.  You may be able to find some temporary files somewhere - search your hard drive for any file with the date on which you recorded the audio.  But I don't know whether you could recover anything there either.  :(

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