fredhammersmith 53 Posted August 29, 2016 Share Posted August 29, 2016 Hi My Outlook plugin, so important for my workflow, has been slower and slower lately. When it works at all. How can we troubleshoot it? Can I reinstall it in any way? Link to comment
Level 5* gazumped 11,643 Posted August 29, 2016 Level 5* Share Posted August 29, 2016 Hi. On Windows Desktop it's reasonably easy to sync, uninstall and restart / reinstall Evernote which will refresh all the settings... How to uninstall and reinstall Evernote Link to comment
fredhammersmith 53 Posted August 29, 2016 Author Share Posted August 29, 2016 Does not work. I reinstalled. First try of the plug in: Internal error. Did not work after that. Link to comment
Level 5* gazumped 11,643 Posted August 29, 2016 Level 5* Share Posted August 29, 2016 Hmmn. Sorry about that - have you restarted Outlook? Which version of Outlook are you using? Link to comment
fredhammersmith 53 Posted August 29, 2016 Author Share Posted August 29, 2016 Yes I did. It is Outlook 2016. Windows 10. Link to comment
Level 5* gazumped 11,643 Posted August 30, 2016 Level 5* Share Posted August 30, 2016 OK - AFAIK Outlook 2016 / Win 10 and Evernote should work together. I'd suggest you contact support for some backup and try restarting your system. It may be worth trying the uninstall / reinstall again with added Revo uninstaller. Revo will remove everything to do with Evernote including the files that Windows uninstall doesn't normally touch. This, I think, may help. Link to comment
fredhammersmith 53 Posted September 24, 2016 Author Share Posted September 24, 2016 OK, being working on this since a couple of weeks with tech support As a reminder: I use Outlook 365 2016, with a couple of GMail accounts and a couple of Microsoft Exchange mail accounts. The 1st Evernote clipper plugin is working... sometimes. Very slowly. I have downgraded my Evernote desktop version to see if it can help the problem. It did. But not to any pro level. Still very slow and unreliable. The 2nd Evernote clipper plugin is working OK. But NOT with the GMail accounts, just the MS Excange accounts. And I got this alarming message you can see in my screen capture. Because of all that, my workflow is getting slower and slower. I still have hopes problems can be solved. We'll see! Link to comment
fredhammersmith 53 Posted November 8, 2016 Author Share Posted November 8, 2016 Very happy to report that finally, upgrading to 6.4.2 has solved thew problems with the Outook 2016 clipper. Works now, and works fast. A small bug remain: it used to be that tag were suggested as-you-type. For an unknown reason, just a small samples of relevant tags are suggested now. Link to comment
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