SvenSND 30 Posted August 24, 2016 Share Posted August 24, 2016 Hi dear Evernote users. I've been having a problem with the Evernote widget for a long time now. I use the 4*2 widget, but it constantly disappears. I have to put it back again but it disappears again (with a various delay). Has anyone had this problem ? What can i do to fix this ? Have a great day !!! Link to comment
Level 5* gazumped 11,522 Posted August 24, 2016 Level 5* Share Posted August 24, 2016 Hi. Standard fix for mobile issues: fully sync app, then uninstall / restart / reinstall. Widget (obviously) shouldn't behave like that. What type of device are you using? Link to comment
SvenSND 30 Posted August 24, 2016 Author Share Posted August 24, 2016 Hi Gazumped, I'll try to reinstall it so. I'm using a Samsung S3 4g (gt-i9305) mobile phone. I've got no problem on my tablet Do i have to sync on my mobile phone before uninstalling, or should I just uninstall first ? Link to comment
Level 5* gazumped 11,522 Posted August 24, 2016 Level 5* Share Posted August 24, 2016 Hi - yes, you do need to sync (successfully) first on whichever device you're going to uninstall from, otherwise you'll lose any currently unsynced content! Link to comment
SvenSND 30 Posted August 24, 2016 Author Share Posted August 24, 2016 Thanks. I've synced all my devices, and now I'm reinstalling the app on my mobile phone. Let's see if it works !! Link to comment
Matt W. 174 Posted August 24, 2016 Share Posted August 24, 2016 Hello @SvenSND, Definitely let us know the outcome and I am hopeful it works. Link to comment
SvenSND 30 Posted August 24, 2016 Author Share Posted August 24, 2016 Hi @Matt W. . I wanted to wait a little to more to give a feedback, but for now, all is working. I'll tell you what it's like in a few days Thanks for your help, especially Gazumped Link to comment
Matt W. 174 Posted August 25, 2016 Share Posted August 25, 2016 Hi @SvenSND, I am glad to hear all is working now. If you encounter any issues, please let us know. @gazumped is awesome! Link to comment
Level 5* gazumped 11,522 Posted August 25, 2016 Level 5* Share Posted August 25, 2016 <Sigh> It's true, all true... Link to comment
SvenSND 30 Posted August 26, 2016 Author Share Posted August 26, 2016 Hi @Matt W. & Gazumped !! For now it's still working, so the problem might be solved. I'm very happy thanks to you Best regards to you all !!! Link to comment
SvenSND 30 Posted August 28, 2016 Author Share Posted August 28, 2016 Hi all !! Just to let you know that it's still working, so this might be considered as solved Thank you very much for your support Have a great day Link to comment
SvenSND 30 Posted September 19, 2016 Author Share Posted September 19, 2016 Hi all !!! My widget just disappeared today, without any reason. What can I do ? Link to comment
Level 5* gazumped 11,522 Posted September 19, 2016 Level 5* Share Posted September 19, 2016 It might be that an update trashed your widget - which happens very occasionally. Try putting it back on your home screen...? Link to comment
Matt W. 174 Posted September 21, 2016 Share Posted September 21, 2016 Hey @SvenSND, What is the version numbers of the Evernote application and Android that are running on your Galaxy S3? Link to comment
SvenSND 30 Posted September 24, 2016 Author Share Posted September 24, 2016 Hi Gazumped and Matt W. I'm running Evernote 7.9.5 (last android version) on Android 4.4.4 (this is the last one available on my phone. Putting back the widget seems to have solved the problem. It may have disappeared after an update Thank you for your help Link to comment
Matt W. 174 Posted September 27, 2016 Share Posted September 27, 2016 @SvenSND, I am glad to hear that it is back now. Definitely let us know if you run into this issue again. Link to comment
SvenSND 30 Posted October 1, 2016 Author Share Posted October 1, 2016 @Matt W. Thank you very much again !!! Link to comment
Matt W. 174 Posted October 3, 2016 Share Posted October 3, 2016 @SvenSND You are very welcome! Link to comment
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