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Syncing endlessly


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Windows 10 (brand new) machine.

Evernote was working fine yesterday and today appears to be having a sync issue.

It just isn't stopping syncing. (most recent log entries below, full log attached [last 10-20 mins worth or so]).

I can sync fine from my Android to web application.

Thought maybe it was a couple of notes that weren't syncing (the most recent ones) but deleting them (completely, emptied trash too) didn't help.

I'm not seeing anything shocking in the logs but maybe a trained eye can see something.

The only thing I noticed is that it has been giving that percent which has changed very little. About 45 mins ago it was "80%..." and now it's a whopping 91% . 

Any help would be greatly appreciated!

Log:

10:20:58 [2612] 91% * resource data, size=2687
10:20:58 [2612] 91% * resource recognition data, size=488
10:20:58 [2612] 91% Retrieving note "Insurance on Camry"
10:20:58 [2612] 91% * guid={ce1ddf81-0aff-4068-9779-37280de4cbe8}
10:20:58 [2612] 91% * note content, length=25115
10:20:58 [2612] 91% Retrieving note "Contact Amazon"
10:20:58 [2612] 91% * guid={a3f44ad5-17e1-4311-bf2f-545dca90e6f1}
10:20:58 [4920] 91% Creating local note "Dominion", resource count: 0, usn=151816
10:20:58 [4920] 91% * guid={DA08D855-C9DA-439C-BAA0-41943E6CE8E1}
10:20:58 [4920] 91% Creating local note "Camry 2003", resource count: 1, usn=130632
10:20:58 [4920] 91% * guid={EC26EF59-2DCB-4EC6-9F98-53AD2C3C43BA}
10:20:58 [4920] 91% Creating local resource "b8a652bdc1b758fdfd407814e7aa62f9", 1848008 bytes
10:20:58 [4920] 91% * rsrc={50A23154-B567-432D-AD91-AA9C69641D44}, note={ec26ef59-2dcb-4ec6-9f98-53ad2c3c43ba}
10:20:58 [2612] 91% * note content, length=229
10:20:58 [2612] 91% Retrieving note "Enrollment form example20150401_15291..."
10:20:58 [2612] 91% * guid={b98cb0d2-1636-43cc-a9e1-bddb0d5a927c}
10:20:58 [2612] 91% * note content, length=318
10:20:58 [2612] 91% Retrieving resource, total size=2309803
10:20:58 [2612] 91% * guid={e69c348d-df67-4ca2-8100-0d4743c7aae8}
10:20:58 [2612] 91% * note={b98cb0d2-1636-43cc-a9e1-bddb0d5a927c}
10:20:58 [2612] 91% * resource data, size=2292553
10:20:58 [2612] 91% * resource recognition data, size=17250
10:20:58 [4920] 91% Creating local note "See Clearly Exercises", resource count: 11, usn=130619
10:20:58 [4920] 91% * guid={D0CC06D6-191F-45DB-99A8-52D287276DC0}
10:20:58 [4920] 91% Creating local resource "2421938840884e5818999e34a10a65be", 596819 bytes
10:20:58 [4920] 91% * rsrc={584298C1-5670-45B4-B574-7F788CFE7B55}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "4a3dfd30c244f499a1393159d4982a31", 593455 bytes
10:20:58 [4920] 91% * rsrc={D4533C91-D2E9-43E2-B223-87FD4E4F4C90}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "53441f3f3a0d0329feea0c2ef9c69ef5", 544505 bytes
10:20:58 [4920] 91% * rsrc={A6F4D414-17B5-433F-A85E-7CE96B85D8C0}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "582bee7ee0c22a0c70d7751fa662efdd", 562557 bytes
10:20:58 [4920] 91% * rsrc={C378D09C-72C6-4ECC-B00F-378F66C096D9}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "c15d1e51742b8efc86345e3976e62a92", 634551 bytes
10:20:58 [4920] 91% * rsrc={7CDDB147-7BE4-4273-B349-999CEC12EF7D}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "cd05d36113938087a3f97ff73e593a98", 517970 bytes
10:20:58 [4920] 91% * rsrc={7848A121-9885-4D22-A060-7B1EF0E22AF3}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "f83b4932363059610e4026c978aab9fd", 647770 bytes
10:20:58 [4920] 91% * rsrc={F4F8B69F-0EDE-40E7-B18F-B85A2DEDF21C}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "0dec24ecb2bce646ff6717dd5d2d856a", 534648 bytes
10:20:58 [4920] 91% * rsrc={E2398132-7D43-4FC4-8F97-37B5E980AF13}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "8ef03876e53ec604e05959e1a82894cc", 630263 bytes
10:20:58 [4920] 91% * rsrc={78F0EA84-276B-40D3-9CFE-748552B04973}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "b7a240ae01212b41b8573b1bca9aed07", 626648 bytes
10:20:58 [4920] 91% * rsrc={000AAFFE-755F-4789-AD04-36DA822FD1A8}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "36d4bc97a259f2a57df29ce2c9fbe943", 488102 bytes
10:20:58 [4920] 91% * rsrc={8A53CF18-4922-44C8-9E6E-262873455C89}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:21:00 [2612] 91% Submitting a batch of 22 note calls, size=5.5 MB
 

Evernote log file for sync error

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  • Level 5*
1 hour ago, hanseric said:

Windows 10 (brand new) machine.

Evernote was working fine yesterday and today appears to be having a sync issue.

It just isn't stopping syncing. (most recent log entries below, full log attached [last 10-20 mins worth or so]).

I can sync fine from my Android to web application.

Thought maybe it was a couple of notes that weren't syncing (the most recent ones) but deleting them (completely, emptied trash too) didn't help.

I'm not seeing anything shocking in the logs but maybe a trained eye can see something.

The only thing I noticed is that it has been giving that percent which has changed very little. About 45 mins ago it was "80%..." and now it's a whopping 91% . 

Any help would be greatly appreciated!

 

If you want to open a support ticket, there's a link below in my signature section.
 Contact Evernote Support

My approach is not to spend a lot of time troubleshooting these issues.
I would reboot my machine.
If the problem continues, I would delete the app and the database and then reinstall.
Evernote will then rebuild the database from the servers (except for local or unsyncd notes)

 

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