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Syncing endlessly


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Posted

Windows 10 (brand new) machine.

Evernote was working fine yesterday and today appears to be having a sync issue.

It just isn't stopping syncing. (most recent log entries below, full log attached [last 10-20 mins worth or so]).

I can sync fine from my Android to web application.

Thought maybe it was a couple of notes that weren't syncing (the most recent ones) but deleting them (completely, emptied trash too) didn't help.

I'm not seeing anything shocking in the logs but maybe a trained eye can see something.

The only thing I noticed is that it has been giving that percent which has changed very little. About 45 mins ago it was "80%..." and now it's a whopping 91% . 

Any help would be greatly appreciated!

Log:

10:20:58 [2612] 91% * resource data, size=2687
10:20:58 [2612] 91% * resource recognition data, size=488
10:20:58 [2612] 91% Retrieving note "Insurance on Camry"
10:20:58 [2612] 91% * guid={ce1ddf81-0aff-4068-9779-37280de4cbe8}
10:20:58 [2612] 91% * note content, length=25115
10:20:58 [2612] 91% Retrieving note "Contact Amazon"
10:20:58 [2612] 91% * guid={a3f44ad5-17e1-4311-bf2f-545dca90e6f1}
10:20:58 [4920] 91% Creating local note "Dominion", resource count: 0, usn=151816
10:20:58 [4920] 91% * guid={DA08D855-C9DA-439C-BAA0-41943E6CE8E1}
10:20:58 [4920] 91% Creating local note "Camry 2003", resource count: 1, usn=130632
10:20:58 [4920] 91% * guid={EC26EF59-2DCB-4EC6-9F98-53AD2C3C43BA}
10:20:58 [4920] 91% Creating local resource "b8a652bdc1b758fdfd407814e7aa62f9", 1848008 bytes
10:20:58 [4920] 91% * rsrc={50A23154-B567-432D-AD91-AA9C69641D44}, note={ec26ef59-2dcb-4ec6-9f98-53ad2c3c43ba}
10:20:58 [2612] 91% * note content, length=229
10:20:58 [2612] 91% Retrieving note "Enrollment form example20150401_15291..."
10:20:58 [2612] 91% * guid={b98cb0d2-1636-43cc-a9e1-bddb0d5a927c}
10:20:58 [2612] 91% * note content, length=318
10:20:58 [2612] 91% Retrieving resource, total size=2309803
10:20:58 [2612] 91% * guid={e69c348d-df67-4ca2-8100-0d4743c7aae8}
10:20:58 [2612] 91% * note={b98cb0d2-1636-43cc-a9e1-bddb0d5a927c}
10:20:58 [2612] 91% * resource data, size=2292553
10:20:58 [2612] 91% * resource recognition data, size=17250
10:20:58 [4920] 91% Creating local note "See Clearly Exercises", resource count: 11, usn=130619
10:20:58 [4920] 91% * guid={D0CC06D6-191F-45DB-99A8-52D287276DC0}
10:20:58 [4920] 91% Creating local resource "2421938840884e5818999e34a10a65be", 596819 bytes
10:20:58 [4920] 91% * rsrc={584298C1-5670-45B4-B574-7F788CFE7B55}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "4a3dfd30c244f499a1393159d4982a31", 593455 bytes
10:20:58 [4920] 91% * rsrc={D4533C91-D2E9-43E2-B223-87FD4E4F4C90}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "53441f3f3a0d0329feea0c2ef9c69ef5", 544505 bytes
10:20:58 [4920] 91% * rsrc={A6F4D414-17B5-433F-A85E-7CE96B85D8C0}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "582bee7ee0c22a0c70d7751fa662efdd", 562557 bytes
10:20:58 [4920] 91% * rsrc={C378D09C-72C6-4ECC-B00F-378F66C096D9}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "c15d1e51742b8efc86345e3976e62a92", 634551 bytes
10:20:58 [4920] 91% * rsrc={7CDDB147-7BE4-4273-B349-999CEC12EF7D}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "cd05d36113938087a3f97ff73e593a98", 517970 bytes
10:20:58 [4920] 91% * rsrc={7848A121-9885-4D22-A060-7B1EF0E22AF3}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "f83b4932363059610e4026c978aab9fd", 647770 bytes
10:20:58 [4920] 91% * rsrc={F4F8B69F-0EDE-40E7-B18F-B85A2DEDF21C}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "0dec24ecb2bce646ff6717dd5d2d856a", 534648 bytes
10:20:58 [4920] 91% * rsrc={E2398132-7D43-4FC4-8F97-37B5E980AF13}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "8ef03876e53ec604e05959e1a82894cc", 630263 bytes
10:20:58 [4920] 91% * rsrc={78F0EA84-276B-40D3-9CFE-748552B04973}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "b7a240ae01212b41b8573b1bca9aed07", 626648 bytes
10:20:58 [4920] 91% * rsrc={000AAFFE-755F-4789-AD04-36DA822FD1A8}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:20:58 [4920] 91% Creating local resource "36d4bc97a259f2a57df29ce2c9fbe943", 488102 bytes
10:20:58 [4920] 91% * rsrc={8A53CF18-4922-44C8-9E6E-262873455C89}, note={d0cc06d6-191f-45db-99a8-52d287276dc0}
10:21:00 [2612] 91% Submitting a batch of 22 note calls, size=5.5 MB
 

Evernote log file for sync error

  • Level 5*
Posted
1 hour ago, hanseric said:

Windows 10 (brand new) machine.

Evernote was working fine yesterday and today appears to be having a sync issue.

It just isn't stopping syncing. (most recent log entries below, full log attached [last 10-20 mins worth or so]).

I can sync fine from my Android to web application.

Thought maybe it was a couple of notes that weren't syncing (the most recent ones) but deleting them (completely, emptied trash too) didn't help.

I'm not seeing anything shocking in the logs but maybe a trained eye can see something.

The only thing I noticed is that it has been giving that percent which has changed very little. About 45 mins ago it was "80%..." and now it's a whopping 91% . 

Any help would be greatly appreciated!

 

If you want to open a support ticket, there's a link below in my signature section.
 Contact Evernote Support

My approach is not to spend a lot of time troubleshooting these issues.
I would reboot my machine.
If the problem continues, I would delete the app and the database and then reinstall.
Evernote will then rebuild the database from the servers (except for local or unsyncd notes)

 

Posted

It finally stopped on its own.  1 hr 25 min sync.

Thought it was fixed but the next sync did same thing.

So I did as you said. Good call. All is normal once again.

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