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Tags deleted after downloading Evernote on new laptop


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After my employer issued me a new laptop, I downloaded Evernote and signed into my account.  The display was different from what I saw four days ago (last time I signed in) and while all my Notes remained, most of my tags were missing.  Who, What, Where, When tags remained, but subtags were mostly gone.

Has anybody ever had this problem?

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4 hours ago, Buffalojon said:

After my employer issued me a new laptop, I downloaded Evernote and signed into my account.  The display was different from what I saw four days ago (last time I signed in) and while all my Notes remained, most of my tags were missing.  Who, What, Where, When tags remained, but subtags were mostly gone.

Has anybody ever had this problem?

Many installs, but no issue with missing info

I'd recommend rebooting your your device.
If that doesn't resolve it, delete the app and database, then reinstall

If you want to open a support ticket, there's a link below in my signature section    Contact Evernote Support 

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