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Scanning as a document saves a big, black rectangle


mrliversalts

Idea

Hi,

On the last two beta releases it seems that scanning and saving as a document is broken. The picture is fine but hitting save as a document gives you nothing but a black rectangle.

Anyone else having the same issue?

(Version 112 beta on Android Marshmallow 6.0.1)

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3 replies to this idea

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Hi,

  1. Open EN
  2. Hit +, then camera
  3. Hover over the document to be captured
  4. Let EN "do its thing" and take the image automatically
  5. It captures the image, first of all as a photo, which I can see previews fine, but then I press "save as a document" and it turns in to a big black rectangle.
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  • Level 5*

Maybe this is the difference between phones and tablets - mine's a Samsung Note4 (technically a phablet) but all I get when I hit '+' for a new note and take a picture is a green outline chasing the document I'm copying.  When the pic is taken and processed I get a tick - a check mark - to say it's done.  Tap the tick to say 'finished' and I go direct to a note with the cropped document waiting for me.

Try the global fix for all things mobile - uninstall / restart / reinstall!  :)

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