khpeter@att.net 1 Posted August 8, 2016 Share Posted August 8, 2016 Why are all of the support menu choices in a language I cannot read or understand when in my profile has selected English. This is true for me whenever I try to change anything. Link to comment
Level 5* gazumped 9,542 Posted August 9, 2016 Level 5* Share Posted August 9, 2016 Hi. What support menus are we talking about? Website? Installed app? And what OS / Browser are you using? Link to comment
khpeter@att.net 1 Posted August 10, 2016 Author Share Posted August 10, 2016 Ok, Something has changed and now it appears to be fixed. Previously, one of them was the menu to change e-mail address. I received several e-mails asking to confirm my e-mail address and in trying to change it the language appears to be Russian but I am not sure. It was a Cyrillic alphabet. I have Windows 10 and the app is Evernote basic. Link to comment
khpeter@att.net 1 Posted August 10, 2016 Author Share Posted August 10, 2016 I dug a little deeper and found an area that still is in Cyrillic. From Tools: Account Info: I can click on my username, my full name , account level or devices and a Cyrillic web site comes up. Link to comment
Level 5* gazumped 9,542 Posted August 10, 2016 Level 5* Share Posted August 10, 2016 Any chance you can screenshot the web site that appears and post it here? Link to comment
khpeter@att.net 1 Posted August 12, 2016 Author Share Posted August 12, 2016 Sure can. Link to comment
Level 5* gazumped 9,542 Posted August 12, 2016 Level 5* Share Posted August 12, 2016 Weird. I can only suggest that you contact support - that (obviously) just isn't supposed to happen... Link to comment
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