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How to access Chat, double-tapping glitch

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How do I access Chat? I upgraded to Premium but still don't see any way to ask anyone a question.

Also, several months ago on my android, Evernote stopped being able to highlight a word by double-tapping, making it difficult to cut, copy, or delete. At the same time, it began duplicating a word if I tried to backspace over it to erase it. It's really annoying. Is there any fix to this?

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Hello @AshRhi,

Our support team can be reached in chat when making a support ticket (link in my signature) during the hours of 7AM CST - 6PM CST by choosing the chat option. Any member of our team would be happy to assist you.

In order to see what could be causing the change in the highlighting/double-tapping behavior, please answer the following questions:

  • Do you recall around the time that this started happening?
  • Was this after an update to a different version of the Android OS?
  • What Android device is this happening on?

I look forward to your response!

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