made a tier change mistakenly

[crassnalou 0]

Does anyone know if there's actually any real contact possibility to Evernote regarding a tier change *****-up? I clicked on changing from BASIC to PLUS this morning but just got notice of a 1/2 price deal for premium for a year. I'd like to try that, but fear if I change to that right now, I will end up paying for this morning's "plus" amount ($39 +)  as well as the 1/2 price premium-for-a-year amount (also $35).   Lack of actual customer service is one of the main reasons I am frustrated with EN.

Thanks for any advice any of you more seasoned users can provide.

[amanda_h 300]

Hey @crassnalou,

If you subscribed to Plus directly through our website, I can definitely help cancel the Plus subscription so you can resubscribe using the 50% promotional offer. I'll send you a PM so I can get some additional information and help get this resolved asap.

[crassnalou 0]

ITUNES already  TOOk care of it (BEFORE I got this response, but thanks for it....reassuring, and makes me want to stay with EN if this is how fast you support us). just fyi for anyone else. they erased the payment immediately