Outlook integration missing

[TomerK 0]

Hi all,

Outlook clipper is disabled and I can't enable it.

Reinstalling Evernote didn't help.

Any know fix?

Thanks

[nohb 27]

@TomerKWhat version of Outlook are you running? Please note we no longer support Outlook 2007. 

[TomerK 0]

2013 64bit

[weaverh 4]

7 hours ago, nohb said:

Please note we no longer support Outlook 2007. 

Does this mean that the functionality is no longer available in Outlook 2007?  (Sorry if that's a silly question.)

[MarathonIT 3]

Eager to hear about the Outlook clipper as well.     Like the OP, I see the Evernote Clipper for Outlook add-in, but it won't remain enabled.

 

Using Outlook 2013 32-bit (15.0.4823.1004) on a 64-bit Windows 10 machine.

[MarathonIT 3]

Try this - it worked for me:

Uninstall and reboot as documented.  

I couldn't just right-click and "Install as Administrator" when logged in as a regular (non-admin) user. 

I had to log out, login as an administrator, THEN right-click and "Install as Administrator".  

Then log in as the regular user and the add-in starts with Outlook.

Likely more a Windows thing than an Evernote thing, but who knows?

 

[nohb 27]

@TomerKFor Outlook 2013, you could try disabling/re-enabling the clipper with the following steps:

1. Open Outlook
2. Select File > Options > Add-Ins > Manage > Disabled Items
3. Re-enable the Evernote add-in
4. Close and reopen Outlook

If this doesn't fix the issue, please re-install Evernote on the desktop which will re-install the add-in on Outlook. If you continue to have issues with this, PM me and we'll get a support ticket going for you.

@MarathonIT Glad to see reinstalling Evernote worked for you.

@weaverh Not a silly question at all! From what we've seen, the 2007 version of Outlook won't work with the most recent versions of Evernote. Please see our FAQ for supported versions.