sylp 1 Posted July 15, 2016 Share Posted July 15, 2016 Hello, Evernote crashed after a windows 10 update. I deleted the app, downloaded from your site to reinstall and it would not open. Just looped in "opening..." I had difficulty closing it, checked online to make sure Evernote was online. Then I tried to download the windows Evernote from CNET, that would not open either. Just looped. I'm a premium member but could not access my account through the app. One thing, Evernote through chrome webstore works fine but does not offer all the functions available through the original app. I would appreciate any suggestions? Thank you.spl84ad8atgmail Link to comment
Level 5* gazumped 9,549 Posted July 15, 2016 Level 5* Share Posted July 15, 2016 Hi. Submit a support ticket via any browser via this link, tweet @EvernoteHelps and see what assistance the techs can offer. How did you delete the app from your system initially? Through the normal program uninstall route? There are probably registry keys left on your system that may be sidetracking the reinstall... Link to comment
sylp 1 Posted July 16, 2016 Author Share Posted July 16, 2016 Thank you! Thank you! And yes, i uninstalled the normal route. Very grateful to you for taking the time to respond. Link to comment
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