Level 5* DTLow 5,736 Posted July 13, 2016 Level 5* Share Posted July 13, 2016 This request appears periodically on my menu bar. I give a rating of 5 stars, get a thank you box, and the request disappears for a while. Link to comment
Level 5* DTLow 5,736 Posted July 14, 2016 Author Level 5* Share Posted July 14, 2016 On July 13, 2016 at 7:52 AM, DTLow said: This request appears periodically on my menu bar. I give a rating of 5 stars, get a thank you box, and the request disappears for a while. Here we go again Link to comment
Level 5* gazumped 11,658 Posted July 14, 2016 Level 5* Share Posted July 14, 2016 Did you try UNticking "It's OK to email me more questions in future" - ? Link to comment
Level 5* DTLow 5,736 Posted July 14, 2016 Author Level 5* Share Posted July 14, 2016 18 minutes ago, gazumped said: Did you try UNticking "It's OK to email me more questions in future" - ? I'll give it a try but so far I haven't had a problem with email Link to comment
weaverh 4 Posted July 14, 2016 Share Posted July 14, 2016 Did you download from the App Store? I'm running from a direct download at https://evernote.com/download and have never seen this. Link to comment
Level 5* DTLow 5,736 Posted July 14, 2016 Author Level 5* Share Posted July 14, 2016 7 minutes ago, weaverh said: Did you download from the App Store? I'm running from a direct download at https://evernote.com/download and have never seen this. As per my signature section: EN Version 6.8 Beta 2 (453713 Direct) Link to comment
Level 5* DTLow 5,736 Posted July 15, 2016 Author Level 5* Share Posted July 15, 2016 And again Link to comment
Level 5* gazumped 11,658 Posted July 15, 2016 Level 5* Share Posted July 15, 2016 Would you like the link to raise a support ticket? Link to comment
Level 5* DTLow 5,736 Posted July 15, 2016 Author Level 5* Share Posted July 15, 2016 49 minutes ago, gazumped said: Would you like the link to raise a support ticket? There is no link but yes, everytime I get this message, I could open a support link; instead, I'm just posting here in the feedback forum I'll stop posting when I get an acknowledgement from an Evernote employee that they've noted the problem Link to comment
Level 5* gazumped 11,658 Posted July 15, 2016 Level 5* Share Posted July 15, 2016 LOL I kinda thought you could use the one in your own sig. Evernote have said that a 'reasonable' number of nags was only to be expected, but if it got out of hand there could be a fault and they'd investigate. Worth testing that out I'd say - with just the one ticket. You can always reply to it each time you see the pop-up... Link to comment
Level 5* DTLow 5,736 Posted July 15, 2016 Author Level 5* Share Posted July 15, 2016 On July 15, 2016 at 0:43 PM, gazumped said: Worth testing that out I'd say - with just the one ticket. You can always reply to it each time you see the pop-up... Good idea; I'll follow up on it Its a better idea than my process of disturbing the entire forum edited: Ticket# 1731908 - Feedback message keeps appearing on the Mac Menu ##- Please type your reply above this line -## Ellen G. (Evernote Help and Learning) Jul 18, 08:43 PDT Hello, Thank you for sending that over and for your patience over the weekend. I've gotten in touch with my next level of support and it appears our developers are currently aware of this issue. Although I don't have an ETA for the fix release, I can assure you we're working diligently to make it available. For now, I will close this ticket. Please ensure you keep your Evernote always up to date as we release several stability fixes with every new version. I apologize for all the frustration this banner has caused, I can certainly agree that would be irritating and that is definitely not our intention. I appreciate the time you have taken to rate our app as well as let us know of this unexpected behavior. If there is anything else I may do to assist, please do not hesitate to let me know. Best, Ellen G. David Low Jul 15, 12:51 PDT Help us improve - Rate Evernote Attachment(s)Screen Shot 2016-07-15 at 8.41.08 AM.pngScreen Shot 2016-07-15 at 8.40.43 AM.png [J529X8-6Z4J] Link to comment
Level 5* gazumped 11,658 Posted July 15, 2016 Level 5* Share Posted July 15, 2016 No disturbance here - you're a refreshing change from the "WHY OH WHY?" noise that's going on at the moment... Link to comment
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DTLow 5,736
This request appears periodically on my menu bar.
I give a rating of 5 stars, get a thank you box, and the request disappears for a while.
Link to comment
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