Elaine Yang 0 Posted July 5, 2016 Share Posted July 5, 2016 My evernote on my Mac has some problems. It kept popping up a window like every 2 seconds and telling me that I can't save profile as "note.html" because my Mac doesn't have enough storage. But I have no idea where the document with "note.html" comes from. So I force quit my evernote. When I reopened it, All the notes are missing, but they are on the web version. After I sync, it just syncs the note I am working with at that moment, but cannot recover all the notes in the application. Is there a way to recover? Otherwise I have to use the web version to read my previous notes every time. And I try to report the problem. But where can I create a new support ticket???!!! When I click the link, it just keeps go back to the overall support page. It is annoyed! Please Help. Thanks! Link to comment
BSR 208 Posted July 7, 2016 Share Posted July 7, 2016 Hi there @Elaine Yang, welcome to the Forums! Since you mentioned your notes appear properly on the web version, please go ahead and try the following steps: Open Evernote for Mac Hold Option+Shift on your keyboard Click the sync wheel Please note that this process may take longer than a normal sync. Please do not follow the above steps unless you are certain you are experiencing the same issue. Please let me know how this works out for you! Link to comment
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