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rdeco

Conflicting Changes / Compare Documents

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For my Shopping List note, I am the only user and I sync regularly. Still, sometimes the note does not sync between my computer and phone, and I get Conflicting Changes document(s). While I have found info the Help section that says I can manually check and clean up the documents, then delete the Conflicting Changes (and this is what I have been doing), it is unreasonably tedious. I cannot find any way to compare documents to make this a reasonable cleanup task. As far as I can tell, there is no way in Evernote to compare documents.

1) I request that Evernote create a way to compare documents. (or let me know if there is a way to do this)

2) In trying to research this and contact Evernote regarding this, the best Contact option I could find resulted in instructions to "submit a ticket". Then, I could not find a way to submit a ticket. As far as I can tell, this forum is my only option to attempt to contact anyone regarding this issue.

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Hi.  You're right that there's no way to compare note contents in Evernote,  though conflicts shouldn't arise that often if you're the only contributor.  Can you avoid them by being more careful about syncing both before and after you edit your note?  If you check out the product feedback forum for your main (phone?) OS you might like to raise this again to see how many others would agree with you...

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I have this problem often.  I am the only contributor.  The problem occurs when I make changes 'off-network'.  This makes me leery of writing notes when 'off-network' because it might generate a "conflicting changes" notification, that I must then evaluate, with no tools.  There is no "comparision" helper (to select the valid version).  So these "conflicting changes" pile up, and then they get stale and I can't recall which was valid.

I very much appreciate that Evernote informs me of a conflict, but NOT providing a way for me to evaluate conflicts is a PROBLEM.

If I have to make a change to a note "off network" I find myself doing only ONE change, then trying to remember NOT to make any more changes, because the system may generate a 3rd Conflict, of which I won't be able to tell which of the three is valid.  If Sync then edits version one, then there could be valid changes in BOTH conflicts, right?  I need to see them.

I find myself going back to paper reminders because of the difficulty in evaluating 'conflicts'. The reason I GOT Evernote was to get away from paper notes.  This is causing me to NOT USE my Evernote as often as I could.

Other than this problem, Evernote has been FANTASTIC.  Really a great app!  This could be the ONLY problem but its bumming me out. :-)

Sorry I hope this makes sense.    Is there a method to evaluate/validate/delete conflicts from my phone that I'm unaware of?  Can it be managed on the desktop?

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5 hours ago, TM_everN said:

Is there a method to evaluate/validate/delete conflicts from my phone that I'm unaware of?

Hi.  Short answer 'no' - but evaluating why you get the conflicts might help to avoid them - in the scenario that you make some changes on your phone 'off network',  what do you do with Evernote and the phone before finding conflicts?  Do you just edit the note,  close the app,  then connect and sync when you're back on the network?  Are you seeing these changes on your phone,  or on the desktop when you open Evernote there?

In that latter situation you'd need to edit the note / close the app.  Wait until you're on network again.  Open the app on the phone and sync it first.  Then close it down again and start the app on your desktop.

On comparing notes marked 'conflicting changes' (which I very rarely get) the easy way to compare longer notes is to open both into their own separate windows (on a desktop) and scroll them side by side. 

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Thanks gazumped.  Sounds like you don't open your Evernote many many times off-network?  I do, that's why I need it so I have all my notes when I get back to network.

Thanks for the "new window" tip.  I looked for "new window" function under the "WINDOW" menu - it's not there.   I found "New Evernote WIndow"under the "FILE" menu after your suggestion, THANKS, that helps a LOT.

A TIP!  -- RENAME your note before deleting it, because it's pretty easy to get confused and delete the WRONG one.  I ended up deleting the "conflicting changes" notebook, which had my GOOD file in it but the DELETE file was outside in the regular notebooks.  Easy mixup because Evernote doesn't change the names, or append "older".

For example when you decide which note will be deleted, append "-old" to it (rename it to"projects-old"  And rename the conflicts file too with "projects-old" in the name

Anyway---- so can't do this comparison on the phone.  And you won't know if your phone got on network for long enough to log a discrepancy, unless you LOOK for it.  I dislike managing files for a computer,,,,computer should be doing this FOR YOU.  But I'll try to learn it.  Got part of it solved by the 'new evernote window' thing and for that I'm happy.

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"it is unreasonably tedious"  it is absurd that in 2020 I am being asked to MANUALLY find the differences in my notes.  "conflicting modifications" occur frequently enough and often in long notes that Evernote must invest the relatively small amount of money to provide a "compare notes" feature.

More about me.  I have not only been an Evernote user for many years.  I have been a fan.  I frequently told friends and family how Evernote has changed my life.  I've overlooked minor shortcomings in the product.  However, this is not minor.  This is major.  I hate to say it but I will have to look into the competition, Onenote and so on.

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7 hours ago, short said:

"it is unreasonably tedious"  it is absurd that in 2020 I am being asked to MANUALLY find the differences in my notes.  "conflicting modifications" occur frequently enough and often in long notes that Evernote must invest the relatively small amount of money to provide a "compare notes" feature.

More about me.  I have not only been an Evernote user for many years.  I have been a fan.  I frequently told friends and family how Evernote has changed my life.  I've overlooked minor shortcomings in the product.  However, this is not minor.  This is major.  I hate to say it but I will have to look into the competition, Onenote and so on.

Hi.  You're responding to a four-year old thread and Evernote have revamped several things about how they store and sync data over that time.  My previous answer though is still applicable: I very very rarely see a 'conflicting' note.  I use two laptops (Windows and Linux) plus a Samsung Note and a tablet.  All run Evernote (on Linux, that's the web version) and I input and edit data on all of them.  Perhaps my secret is that I don't switch between devices - the ones I'm not using don't have an Evernote window open on them while I add comments from elsewhere.  I finish entering data on my device, save/ sync the result and (usually) close Evernote down - unless I'm working from base, in which case Evernote is open on my desktop.

However: conflicts don't seem to be a current issue for most users,  but you could raise this in a Feature Request forum and see whether others agree with you that a note comparison option needs to exist.  

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I was hoping in 4 years there would be a different answer. All the lectures about how to not do it again don't help with the problem. If you have conflicting notes, you need to be able to compare them. Surely someone out there has figured out a workaround.

 

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15 hours ago, dcorrin said:

Surely someone out there has figured out a workaround.

To avoid them, yes. To compare notes? - save the notes to separate document files and use a file compare utility.

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21 hours ago, dcorrin said:

I was hoping in 4 years there would be a different answer. All the lectures about how to not do it again don't help with the problem. If you have conflicting notes, you need to be able to compare them. Surely someone out there has figured out a workaround.

 

Hi, and welcome to the forums. One possible explanation for the lack of a compare-notes feature is that it might be seen as a violation of Evernote's pledge not to read our note content. (Believe me, the first time notes were compared and differences highlighted, there would be a flood of complaints here about Evernote violating privacy.)

Another issue is the wide variability of operating platforms and of contents in notes. We would (I suppose) want Evernote to implement an automatic scan of the conflicting notes and highlighting of differences. That's not hard in a plain-text note in a single operating system. But of course we would want that to work also in Android and iOS and in the Web client. What about content in tables? That would have to be compared also. What about attachments? Suppose someone attached an Excel file to a note, edited the file on one device and also edited it in a different way on another device. Would we want Evernote to examine the spreadsheets and highlight those differences as well?

All of which is to say that for a system like Evernote, "document comparison" is not as simple as may seem. I don't get note conflicts too often, and my notes are mostly pretty short and easy for me to compare. But yes, this would be nice to have; I'm just not sure what other improvements to the system I'd like to see delayed in order to get this.

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