villandra 2 Posted June 29, 2016 Share Posted June 29, 2016 I submitted a ticket: 1701702. But I understand it helps to post here as well. I scanned material to four pdf files at the library the other day, and I scanned ALL FOUR files with the same scanner - and it saved them all with the same file name, in separate files. Three went into notes with no trouble. The fourth, I get "Could not read file "....pdf", error: Not enough storage is available to process this command. The file is 66 MB. I have a premium account and maximum note size is 200 MB. Still, I printed it to a pdf with a lower level of resolution and black and white, 11 MB and smaller than some of the files I uploaded with no problem, and I get the same thing. I printed a MIDDLE part of the file to pdf with lower resolution in black and white, and that uploaded. But when I tried printing the entire file minus the first page, eg from 2 to 124, in black and white, it would not upload. That should have gotten rid of any corrupt first characters. I used an online pdf compression service to compress at two levels of compression, and that didn't work. I am able to view this pdf file with no trouble; it is not corrupted. I am able to upload every sort of pdf from my desktop to an evernote in the same folder with no trouble. What is wrong and how do I fix it? I am attaching the middle section that uploaded and the black and white version minus the first page. (I attached them to the support ticket.) I am no where near my upload limit, nor my maximum number of notes. I need to access these files tomorrow, and I am not a happy camper! Link to comment
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