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Unable to share due to verify email


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Posted

I am unable to share notes. I am trying to share in Work Chat, but it keeps saying I need to verify my email. When I click to send me a link, I never get it. I've hear it might be being blocked by my work email server. How can I fix this?

  • Level 5*
Posted

Do you have access to the account you;re trying to share to outside of work?  The verification process only applies to starting a share.  If you can log into that account and receive the email elsewhere,  the share will be created and you'll see it next time you log into your account at work.  If your share email address is a work email to which you have no access outside of work,  you may have to change the email address temporarily so that you can receive the initial email somewhere else,  then change it back if it needs to be the work address.

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