How do I submit a ticket?? The website is not friendly at all

[mzaur 2]

I'm a premium user and can't figure out how to submit a ticket. I'm trying to report a bug. I'm on the help page and went to Contact. I am at this page which just says submit a ticket, but how do i do that? I don't see a link anywhere. 

[mzaur 2]

Isn't there supposed to be a support chat for premium users? Again no idea how to access that. This website is over-engineered and not user friendly at all. Very frustrating. 

[mzaur 2]

Maybe the issue is that the website isn't signing me in properly? On the Contact page it says Sign In on top right. If I click on that, then it takes me to my evernote home page with all my notes, etc. I click on my user photo on bottom left then help & leaning. I'm taken to help page but again it says Sign In on top right as if I'm not signed in. Maybe that's why there's no option to raise a ticket? I tried several different browsers, so the issue is not on my end. 

[DTLow 5,736]

22 minutes ago, mzaur said:

I'm a premium user and can't figure out how to submit a ticket. I'm trying to report a bug. I'm on the help page and went to Contact. I am at this page which just says submit a ticket, but how do i do that? I don't see a link anywhere. 

 

20 minutes ago, mzaur said:

Isn't there supposed to be a support chat for premium users? Again no idea how to access that. This website is over-engineered and not user friendly at all. Very frustrating. 

For contacting support, there's a link below in my signature section.

[mzaur 2]

1 minute ago, DTLow said:

 

For contacting support, there's a link below in my signature section.

THANK YOU. No idea why this link is not showing up at all on the support page.