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Someone please help! Last Saturday night I switched phone carriers from Verizon Wireless to T Mobile. I also upgraded phones from the Samsung S6 to the Samsung S7.

Since the switchover I have not been able to find my notes. I can login but I my notes just aren't there anymore. 

Its an emergency that I get my notes back. All of my important passwords are on there.

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Hi @Spiceoflifemaine,

If you log into your account at www.evernote.com using a computer web browser, do you still see your notes? It's possible you're logged into a different account on the new Samsung device; I would also try signing out of that device and logging back in with the email address you originally signed up with. 

Let me know if you do this and still aren't able to see your notes.

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  • 6 months later...

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