jkenton 2 Posted May 25, 2016 Share Posted May 25, 2016 I am trying to import an ENEX file, and it fails with an error Could not import notes, error: CANT_SET_NOTE_TAG Please report this problem to Evernote support. There is a button called "Report", which when pressed goes to a non-specific "search for the solution" page. Unfortunately, I was unable to find my own solution. Any notion of how to "report this problem to Evernote support" or how to fix it? Link to comment
Level 5* DTLow 5,721 Posted May 25, 2016 Level 5* Share Posted May 25, 2016 There's a link to Support below in my signature section If you want to do some self help, you can actually open the enex file and view the data. It might be possible to identify the note in error and edit the file. Link to comment
amanda_h 300 Posted May 25, 2016 Share Posted May 25, 2016 2 hours ago, jkenton said: I am trying to import an ENEX file, and it fails with an error Could not import notes, error: CANT_SET_NOTE_TAG Please report this problem to Evernote support. There is a button called "Report", which when pressed goes to a non-specific "search for the solution" page. Unfortunately, I was unable to find my own solution. Any notion of how to "report this problem to Evernote support" or how to fix it? Hey @jkenton, Is this happening when attempting to import the .enex file on a Mac or PC, and does this happen with all .enex files or just a particular one? Link to comment
jkenton 2 Posted June 20, 2016 Author Share Posted June 20, 2016 Thanks for the replies, and I apologize the late response. (How can I be notifed of replies? Email? SMS?) I use PC for my evernote installation, and though the failure is not TOTAL with every ENEX, it does leave a HUGE portion of the total notes in an "imported notes" folder. Some are ABSOLUTE fails, some are just MAJORITY fails. Thanks! Jeff Link to comment
jkenton 2 Posted June 20, 2016 Author Share Posted June 20, 2016 On 5/25/2016 at 5:21 PM, DTLow said: There's a link to Support below in my signature section If you want to do some self help, you can actually open the enex file and view the data. It might be possible to identify the note in error and edit the file. Yes, please advise on the "Self Help" options. Thanks! Jeff Link to comment
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