(Archived) Uservoice for Easy Suggestion Management

[matt.chellew 0]

Dear Evernote Admins,

We, your community, have many ideas and suggestions regarding possible improvements or features for our favorite multiplatform notetaking software. However, the User Forums, while a great place to discuss possibilities, lacks the style and ease-of-use of a feedback mechanism such as Uservoice. Finding and adding support to a suggestion mentioned in the forums is a difficult task and many times suggestions fall on deaf ears. With an Evernote Uservoice page, your customers can all VOTE on their most-requested suggestions and features so that the Evernote developers can prioritize their work accordingly.

Please add a Uservoice account (www.uservoice.com) to your site so that we can get our voices heard through votes to make Evernote even better to use.

With thanks,

An Evernote User with Ideas

[engberg 89]

Unfortunately, we don't have the spare staffing to manage all of the third party community sites (e.g. GetSatisfaction, etc.) that various people prefer to use. We may look into these in the future, however. Thanks.

[matt.chellew 0]

Aw, shucks.

Thanks for the quick reply anyway!

[dhawkins1234 0]

I don't know the etiquette here regarding necroing threads, but I felt I had to respond to this.

Unfortunately, we don't have the spare staffing to manage all of the third party community sites (e.g. GetSatisfaction, etc.) that various people prefer to use. We may look into these in the future, however. Thanks.

Why couldn't you just pick one and point users to it? You said in another thread that you and your colleagues gather feedback from an array of fragmented sources and discuss them at weekly meetings. Considering the size of the userbase, it seems unlikely that you could efficiently identify the features most requested by users.

[Metrodon 2,184]

Evernote staff read every post on here - is that not good enough?

[dhawkins1234 0]

Evernote staff read every post on here - is that not good enough?

No, it's really not. Honestly it's a waste of time to have Evernote staff read every post on here. Most of the questions are things that have already been asked and answered, and forum regulars can and do provide the relevant links and information. There are far more efficient ways to collect and organize feedback/bug reports/feature suggestions, e.g. GetSatisfaction. And more efficiency means more time actually developing the product, instead of answering the same questions over and over again.

[Metrodon 2,184]

However, it's clear that Evernote don't agree with you and prefer to spend their time on here.

Best you get over it and move on.